Very happy with the product and the trellises look great as a bit of extra height on top of some short fences. They are super well made and look like they'll last a very long time. The only slight dow... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Highly recommend! The quality of the products is excellent and exactly what I was looking for for my project. I liked that they offer the option to have the trellis pre-painted. I chose not to have mi... Voir plus
L'entreprise a répondu
Amazing service from the onset. Paula has been amazing and the quality of panel Pete’s wood is exceptional! We couldn’t be happier 🥰
L'entreprise a répondu
Panels arrived ok but one panel was split and damaged at the corner and the contractor had to glue and cramp it securely, wasn’t worth returning the panel due to the cost which I would have to pay for... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Garden Trellis Company sell Trellis, Fence Panels, Arbours & more, with outstanding customer service. FSC certified wooden joinery available ready painted.
Coordonnées de contact
355a Old Road, CO15 3RQ, Clacton-on-Sea, Royaume-Uni
- 01255688361
- lisa@gardentrellis.co.uk
- gardentrellis.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great and Efficient Service
Really impressed with this company. Having placed an order over the weekend, I needed to add to it on Monday morning and got straight through to speak to very helpful colleague and able easily to amend the order. Email for delivery 2 days later then product arrived as promised early the following morning. Highly recommended.

Réponse de The Garden Trellis Company
First class service from beginning to…
First class service from beginning to end . I altered my order and they obliged straight away the trellis is very strong and it looks so good . I ordered it painted black and it looks brilliant

Réponse de The Garden Trellis Company
Trellis
Purchased several lengths of trellis to repair my existing fence. As hoped the product was of an excellent quality, which has enabled me to repair the very old fence. It now looks exceptional.
Several of my neighbours have asked about where we sourced the trellis, I was pleased to provide your web site address.

Réponse de The Garden Trellis Company
Trellis Review
Item is exactly as described and of excellent quality. Liam was very helpful with his advice. We were kept updated on supply and delivery dates. We would have no hesitation in recommending this Company

Réponse de The Garden Trellis Company
High quality
Good quality, stylish product. Easy to use website. Delivery prompt and efficient

Réponse de The Garden Trellis Company
Well made and attractively priced products
Good website with accurate product description. Attractive pricing.
Quick delivery of a well made product.

Réponse de The Garden Trellis Company
Nice trellis
Nice trellis albeit somewhat expensive but we had a great after sales service.

Réponse de The Garden Trellis Company
Excellent service
Excellent service - prompt delivery and superb quality of materials

Réponse de The Garden Trellis Company

Réponse de The Garden Trellis Company
We are absolutely thrilled with our…
We are absolutely thrilled with our panels. Would definately recommend

Réponse de The Garden Trellis Company

Réponse de The Garden Trellis Company
Quick and Efficient
The lady I spoke to on the phone was very professional and quickly dealt with my order making sure that my goods arrived on time and in perfect order. Well Done Garden Trellis Co! I would highly recommend the company to any future customers.

Réponse de The Garden Trellis Company
Poor delivery and service for a quality product
Having seen this company and it's prestige panels and Trellis mentioned on the RHS website I thought that although it was much more expensive than products I could buy locally it would be worth it for the quality of the wood and little extras like colour and careful production. However the first trellis that arrived was damaged at one corner (there was no padding for transportation placed around the corners so I can't blame the delivery company). Fortunately customer services were helpful in arranging a replacement but this has ruined our schedule for the summer garden project and planting. Despite the inconvenience and delay of 2-3 weeks there was no compensation offered. To be fair, I was sent an empty tin(!) as the extra tin of paint I had also ordered was bent and damaged on delivery. I believe that at the price point of the prestige trellis, the company should be ensuring their customers are really happy with the service. The trellis we finally received looks fine but for me definitely not worth the price and hassle.

Réponse de The Garden Trellis Company
Quality Product
Good quality product which should mean it will last a long time. I believe in do it once do it well. I the long term this saves time and hopefully saves money.

Réponse de The Garden Trellis Company
Lovely finish on these trellises
I'm very happy with the quality of the finished product. The colour is just as expected and the two trellises I ordered look just right now they are in position. Worth the wait.
But a small issue over delivery - parcel left propped up at gate while we were on holiday - no attempt to leave under cover next to our main door which faces away from the road. Luckily, they were not taken!!

Réponse de The Garden Trellis Company
A very good quality product
A very good quality product and great customer service. However, the Iroko hit and miss trellis comes in dark and light shades which is fine as wood has variations of colour being a natural product. But I think there is a quality control issue, as the wood shades are very different, if you get panels in both light and dark shades so your panels look like a Zebra, surely you can make sure your panels are all a similar shade, especially as you charge a premium price.

Réponse de The Garden Trellis Company
Arrived at time promised
Arrived at time promised. Paid for after goods delivered. Goods of a high quality

Réponse de The Garden Trellis Company
You did what you promised
You did what you promised and the trellis is substantial and well made

Réponse de The Garden Trellis Company

Réponse de The Garden Trellis Company
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







