Garmstraps Avis 

Chinese based company. Does not send out product, or sends out incorrect fakes.

No customer service or post sale support.

You will lose your money if you shop here.

Beware!

AVOID!!!!AVOID
don't order anything from this site, they are scammers. I ordered a belt that never arrived, they ignore the email. I should check the reviews before I ordered.

Don't be fooled, this is NOT garmin. But a very good imitation website.
Ordered a strap 2 weeks ago, still nothing received, believed it would be 48 hour delivery.
Shouldn't have to, but I wish I'd researched better.
STAY AWAY FROM THEM.

Absolute rip off sort of my own fault so more fool me, but was under the impression it was official garmin watch straps but clearly not 20 pound for a knock off strap !! Rip off be mayaswell spent 5pound on one off eBay ! Aviod came in a china cheap packaging also disgusting and total rip off for the price

Arrived weeks late. Didn’t fit the watch and obviously cost 5p to make. Not sure I can bothered to send back as will cost me a fortune and I doubt I’ll see the refund. Typical china quality (shi**). Usually I research stuff before I buy, lesson learned.

I placed an order which arrived quite promptly but I had to request a return as I ordered the wrong size strap. After I requested the return I received the email to say they don’t accept returns but would issue a refund for my order. I was quite sceptical but Des from customer service was very responsive and helpful. I received my refund back in my account in the timeframe they promised

Terrible do not buy from them.
They sent the wrong one and it's cheap Chinese poor quality product with a high price,
no reply to emails for returns and I will report to trading standards.
14 day returns policy it took 12 days to get the wrong item.

I thought I was ordering from Garmin but no....

I brought a strap from them, when it arrived I realised it wasn't a Garmin strap but thought I should have been more careful (their clever website gives the impression it is Gamin but at the bottom left hand corner they now say it isn't).

The strap did look good but after less than 6 months use the paint has started flaking.

I messaged the owners explaining the issue who said they only guarantee faults for 72 hours. I explained if they are a French company that they need to give a minimum of 3 years.

They replied that I could have purchased a 2 month to 1 year paid warranty when ordering but didn't. I have checked and this isn't an option today and can't recall it was then.

Anyway best avoid them, Garmin isn't that much more expensive and my Garmin strap lasted 3/4 years and was only showing signs of wear - I thought I would replace it before it broke.

Awful company, take your money, customer service is terrible!! Strap still not received after 3 weeks, yet states delivered. Nothing received, as no replies to my emails. Seriously wish I'd researched, genuinely thought it was a genuine Garmin site. Theives.

Fake marketing in France, contact number fake, goods come from China - Blk/orge & Blk/gry bands are of appalling quality, very cheap and nasty, there is a 3mm nik in the band at is weakest point making even more of a risk to use on a £800 watch, the screws that secure the clasp to the silicon band are loose and on the verge of falling out the clasp spring is weak and floppy and silicon is flimsy, I would not trust either band on my wrist. Whilst they may look nice my advice is do not even consider using these bands with your garmin, its could be a hefty price you pay for the sake of a few quid. I decided to go with Garmin genuine strap.

Barely adequate strap. Pins entirely inadequate and fall off the watch if even slightly jostled. They have allegedly accepted a return, although I doubt I'll ever see the refund. They have refused to cover shipping on a faulty item in violation of EU (them) and UK (me) consumer law. Terrible company.

Strap took less than a week to arrive good quality thick leather and fits the watch really nicely

Do not buy from this company. The strap arrived but was the wrong size. Despite emailing customer services about a refund/exchange I have heard nothing and it is nearly 3 weeks now. I have had to order a strap from elsewhere and take the hit. I did not realise the company are in China and if I had would not have used them. I will be more careful in future!

Took weeks to arrive, from china but that wasn’t mentioned at point of sale and was very poor quality

Thought I was buying an original….BUT clearly no where near the same quality. End up with something rubbish. Don’t be fouled by a flashy website. That’s £20 I will never get back!

Absolute rubbish. Bought a "leather" strap that was plastic and uncomfortable and took ages to arrive. I need to face the fact I have been ripped off for 30€ and look again. Don't make the same mistake I did!

Ordered a strap for a very expensive Fenix watch.
At first it seemed pretty good and unlike others the delivery was reasonable.
However having had the strap for 9months it has failed twice on the quick release resulting in my watch coming off without noticing.
I have emailed customer who have failed to reply.
Do not risk your expensive watch for a rip off not fit for purpose strap. Buy the genuine product.

I ordered a strap for the forerunner 30/35. The order said 5-9 business days and at the end of that time I had heard nothing about delivery. I then looked at the reviews and wished I had done that before ordering. However, the strap arrived next day and is fine. Now fitted without too much problem. More information would have been reassuring and it was delivered by Evri, not royal mail.

DO NOT USE!
Ordered replacement strap on 12th February, still no delivery date. It's been in transit for a month.
No idea it was coming from China or I wouldn't have ordered it. Very frustrating.

Like a few others, wish I'd done my research!
Ordered on 18th Feb, it's been stuck in Belgium and now looks like it's back in China.
Will be seeking a refund somehow and buying elsewhere!