I've been working with Garna for the past year. Sometimes it does cause some inconvenience. For example, USDT withdrawals can take up to an hour. But all issues are quickly resolved by responsive tech... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
У меня возникла небольшая проблема с верификацией и специалист технической поддержки был со мной на связи меньше чем через минуту поле того как и обратил в поддержку. А всю мою проблему удалось решить... Voir plus
L'entreprise a répondu
I’ve been trying to withdraw my funds, but the payment simply isn’t going through. It’s been quite frustrating because there is no clear explanation for the delay. What made the situation worse w... Voir plus
L'entreprise a répondu
The best thing in this app is customer support specialists Makar. Every payday having issues with withdrawal, but this guy always helps in time. Thanks to him i can pay my rent
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Garna.io is a platform for making international payments to freelancers and contractors. We help companies around the world pay remote professionals quickly, legally, and with minimal fees. With Garna, there’s no need to open a foreign legal entity or navigate complex currency controls - we handle everything from contract generation to final payouts. The platform supports transfers to over 150 countries via more than 10 methods, including bank wires and cryptocurrency. Our clients include digital agencies, tech companies, educational platforms, Web3 teams, and other businesses working with distributed teams. We automate contractor onboarding, provide legally compliant agreements, and ensure transparent financial reporting. We focus on reliability, transparency, and flexibility. Our support team is always ready to assist, and payout fees depend on the chosen withdrawal method - everything can be customized. Garna makes paying your international team simple, safe, and efficient.
Coordonnées de contact
Aiantos, 22, Agioi Omologites, 1082, Nicosia, Chypre
- hello@garna.io
- garna.io
4,0
Bien
63 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Garna
Hello!
Thank you for your positive feedback! We are very pleased to know that you are satisfied with our service.
If you ever have any questions or suggestions, feel free to contact us at support@garna.io.
Best regards,
The Garna Team
My withdrawl is pending since 15 days…
Update - It is resolved finally now.
My withdrawl is pending since 15 days now.
2 février 2026
Avis spontané
Réponse de Garna
Hello!
Thank you very much for taking the time to update your review after the successful resolution of your withdrawal issue. We truly appreciate when users share both their concerns and positive outcomes.
It's important for us that your experience with Garna remains reliable and convenient. If you have any questions or suggestions in the future — we are always here to help at support@garna.io.
Best regards,
The Garna Team
Excelente plataforma para receber e…
Excelente plataforma para receber e enviar dinheiro
30 janvier 2026
Avis spontané
Réponse de Garna
¡Hola!
¡Muchas gracias por tus amables palabras! Nos alegra mucho saber que consideras a Garna una plataforma excelente para recibir y enviar dinero.
Trabajamos para ofrecer un servicio confiable y eficiente, y comentarios como el tuyo nos motivan a seguir mejorando.
Si alguna vez necesitas ayuda o tienes sugerencias, no dudes en escribirnos a support@garna.io.
¡Saludos cordiales!
El equipo de Garna
Dear Garna Support Team,
Dear Garna Support Team,
I hope this message finds you well.
I am writing to inform you that my KYC verification has unfortunately failed, despite my having submitted all the required documents and carefully completing the entire verification process as per your guidelines.
I am an influencer and content creator, and I recently received a collaboration payment from Higgsfield. While attempting to complete my KYC on the Garna platform for this payment, the verification was marked as failed. I am unable to understand the reason for this failure, as no specific explanation was provided.
I would like to highlight that I have successfully received multiple collaboration payments from Higgsfield through PayPal in the past, and I have never faced any KYC-related issues there. This is why the repeated KYC failures on Garna are quite confusing and concerning. I believe that if all required and valid documents are submitted, the process should be smoother and more transparent to ensure a better user experience.
I have ensured that all uploaded documents were clear, valid, and accurate according to your requirements. Therefore, I kindly request you to please review my KYC submission once again and inform me of the exact reason for the rejection. If any document needs to be re-uploaded or if any correction is required from my side, I will complete it immediately.
Your support and guidance in resolving this issue would be highly appreciated. I look forward to your response and a prompt resolution.
Thank you for your time and assistance.
Best regards,
Nirmal Singh
27 janvier 2026
Avis spontané
Réponse de Garna
Hello!
Thank you for your feedback. We have already responded to it earlier — please do not duplicate messages.
We genuinely want to help you. To resolve your issue as effectively as possible, please contact our support team directly at support@garna.io.
Best regards,
The Garna Team
There difficulties to Transferring the…
There difficulties to Transferring the Payments, I’m an Indian customer We Use World Class UPI system. You guys still using 200 years old Technology in 21st Century. Please Upgrade yourself. Integrate some QR and UPI technologies in your app, Okay?
27 janvier 2026
Avis spontané
Réponse de Garna
Hello!
Thank you for your feedback and for sharing your suggestion regarding UPI and QR-based payment integration. We value input from our users in India and understand the importance of convenient, modern payment methods.
We would like to assure you that Garna utilizes contemporary and secure payment systems for transfers. Your proposal to integrate UPI and QR technology has been noted and will be forwarded to our product development team for consideration as part of our future upgrade planning.
We appreciate your engagement and are committed to continuously improving our service to better meet the needs of all our users.
Best regards,
The Garna Team
Garna is the gem of all payment methods!
I have never found a payment method that allows me to directly withdraw/ send funds directly to bank account in Ethiopia. But with Garna, it`s possible. Garna is the gem of all payment methods!
26 janvier 2026
Avis spontané
Réponse de Garna
Hello!
Thank you for your positive feedback and for recognizing Garna as a convenient payment solution for Ethiopia. We are pleased to know that our service meets your needs for direct bank transfers.
We remain committed to providing secure and accessible financial services in your region. If you have any questions or require assistance in the future, please contact us at support@garna.io.
Best regards,
The Garna Team
Good quality and fast services
Good quality and fast services. Low transaction fees.
26 janvier 2026
Avis spontané
Réponse de Garna
Hello!
Thank you for your positive feedback! We are very pleased to hear that you appreciate the quality, speed, and low transaction fees of our service.
Our team continuously works to maintain high standards and efficiency. If you ever have any questions or suggestions, feel free to reach out to us at support@garna.io.
Best regards,
The Garna Team
At first it shows minimum withdrawal on…
At first it shows minimum withdrawal on paypal is 20$ but not it shows 200$what type of service is this, very disappointing. 😡
25 janvier 2026
Avis spontané
Réponse de Garna
Hello!
Thank you for your feedback. We sincerely apologize for the inconvenience caused by the change in the minimum withdrawal limit to PayPal.
The increase was due to temporary restrictions imposed by our payment provider. We have since successfully lowered the limit back to a more convenient level.
We hope this positive change will encourage you to reconsider your review. If you have any further questions or need assistance, please feel free to contact us at support@garna.io.
Best regards,
The Garna Team
Dear Garna Support Team,
Dear Garna Support Team,
I hope this message finds you well.
I am writing to inform you that my KYC verification has unfortunately failed, despite my having submitted all the required documents and carefully completing the entire verification process as per your guidelines.
I am an influencer and content creator, and I recently received a collaboration payment from Higgsfield. While attempting to complete my KYC on the Garna platform for this payment, the verification was marked as failed. I am unable to understand the reason for this failure, as no specific explanation was provided.
I would like to highlight that I have successfully received multiple collaboration payments from Higgsfield through PayPal in the past, and I have never faced any KYC-related issues there. This is why the repeated KYC failures on Garna are quite confusing and concerning. I believe that if all required and valid documents are submitted, the process should be smoother and more transparent to ensure a better user experience.
I have ensured that all uploaded documents were clear, valid, and accurate according to your requirements. Therefore, I kindly request you to please review my KYC submission once again and inform me of the exact reason for the rejection. If any document needs to be re-uploaded or if any correction is required from my side, I will complete it immediately.
Your support and guidance in resolving this issue would be highly appreciated. I look forward to your response and a prompt resolution.
Thank you for your time and assistance.
Best regards,
Sanjeev Sah
24 janvier 2026
Avis spontané
Réponse de Garna
Dear Sanjeev,
Thank you for your detailed message and for sharing your experience as a content creator. We sincerely apologize for the inconvenience and lack of clarity regarding your KYC verification.
Documents may be declined for various compliance or technical reasons, such as image clarity, data consistency, or specific regulatory requirements. Our support team can provide exact clarification and guide you on the necessary steps to complete verification successfully.
Please contact us directly at support@garna.io with your account details. We will promptly review your case, explain the specific reason for the decline, and assist you in resolving this quickly.
Our goal is to ensure both security and a smooth user experience, and we are committed to helping you finalize your verification so you can access your funds without delay.
Best regards,
The Garna Team
Reliable and quick
24 janvier 2026
Avis spontané
Réponse de Garna
Hello!
Thank you for your positive and concise feedback. We are pleased to know that you find Garna reliable and fast.
Our team is committed to maintaining this standard of service and efficiency. If you ever need assistance or have suggestions, please contact us at support@garna.io.
Best regards,
The Garna Team
looks easier but complicated details
looks easier but complicated details, showing challange for no reason. just asking personal informations..
24 janvier 2026
Avis spontané
Réponse de Garna
Hello!
Thank you for your feedback. We appreciate you sharing your perspective on our verification process.
We strive to make Garna as user-friendly as possible while ensuring the highest level of security for all transactions. The personal information requested is required by financial regulations and is essential for protecting both your account and our platform from fraud.
If you have any concerns about the process or need assistance completing it, our support team is here to help. Please contact us at support@garna.io, and we'll guide you step by step.
Best regards,
The Garna Team
Garna is a convenient and easy-to-use…
Garna is a convenient and easy-to-use service. The interface is clear, transactions are processed smoothly, and everything works as expected. I appreciate the simplicity of the app and how straightforward it is to manage funds and transfers. Overall, a reliable platform that does its job well and keeps improving with updates.
23 janvier 2026
Avis spontané
Réponse de Garna
Hello!
Thank you for your detailed and positive assessment of Garna. We are pleased to know that you find our service convenient, our interface clear, and our transactions reliable.
Your feedback on the platform’s functionality and continuous improvement is valuable to us. We remain committed to maintaining and enhancing the quality of our service.
If you have any further suggestions or require assistance, please contact us at support@garna.io.
Best regards,
The Garna Team
Réponse de Garna
Hello!
Thank you for your positive feedback. We are pleased to know that you are satisfied with Garna.
If you have any questions or suggestions in the future, please do not hesitate to contact our support team at support@garna.io.
We wish you continued success and reliable service.
Best regards,
The Garna Team
Request to Update Legal Data via Parental Consent (Minor Account)
Hello Support Team,
Thank you for your message.
I understand that my account is classified as a minor account based on the current date of birth (15-01-2009).
I am not requesting to change my age classification.
I would like to proceed with verification through the parental consent process and request your guidance to update my legal data accordingly, if required, after submitting the parental consent form and supporting documents.
Please confirm:
Whether any legal data needs to be corrected after parental consent submission, and
If verification using a government-issued ID card (instead of passport) for my parent/legal guardian is acceptable.
I am ready to provide all required documents as per your instructions.
Thank you for your assistance.
Regards,
Sujeet Kumar
23 janvier 2026
Avis spontané
Réponse de Garna
Hello Sujeet,
Thank you for your detailed message and your cooperation.
You are correct — no changes to your legal data are required after submitting parental consent. The purpose of the consent form is solely to confirm permission from your parent or legal guardian for you to use our service.
A government-issued ID card for your parent or guardian is generally acceptable for this process. For precise guidance and to ensure all documents meet our verification requirements, we strongly recommend contacting our support team directly at support@garna.io.
They will provide you with step-by-step instructions and assist you throughout the verification process.
Best regards,
The Garna Team
I gave it 5 star cause after signing up…
I gave it 5 star cause after signing up on garna last year, it became one of my favorite app to receive payments from global companies... garna is user friendly and easy to access. The customer services are fast to resolve issues if any and that's the best part.
1 janvier 2026
Avis spontané
Réponse de Garna
Thank you for your positive feedback and high rating. We are pleased to know that you find Garna user-friendly and effective for receiving international payments, and that our customer service has met your expectations.
We value your trust and will continue to work on maintaining reliable and efficient service. Should you require any assistance in the future, please contact us at support@garna.io.
Best regards,
The Garna Team
Very Good Service…100% Recommended…
Very Good Service…100% Recommended ..Very Good Customer Service And Support..I love This Company and use it for long time…♥️
22 janvier 2026
Avis spontané
Réponse de Garna
Thank you for your positive feedback and for recommending Garna. We appreciate your recognition of our customer service and are pleased to know you have been using our service for a long time.
Our team remains committed to maintaining reliable and professional support for all users. Should you require any assistance in the future, please contact us at support@garna.io.
Best regards,
The Garna Team
This is one of PayPal best alternative…
This is one of PayPal best alternative for Nigerians freelancers who are looking for PayPal alternatives to receive payments
20 janvier 2026
Avis spontané
Réponse de Garna
Thank you so much for your kind words and for recommending Garna as a reliable alternative for freelancers in Nigeria! We're honored to be part of your workflow and to support smooth, secure payments.
If you ever have suggestions or need assistance, feel free to reach out at support@garna.io. We're always here to help.
Wishing you continued success in your freelance journey!
Best regards,
The Garna Team
Nothing just cool
21 janvier 2026
Avis spontané
Réponse de Garna
We’re glad you’re having a good experience with Garna.
If you ever need anything, just drop us a line at support@garna.io.
Stay cool!
Best regards,
The Garna Team
Experience was wonderful and there…
Experience was wonderful and there payment very fast, support mind blowing very supportive Team
21 janvier 2026
Avis spontané
Réponse de Garna
Thank you very much for your feedback. We are truly pleased to hear that your experience with us was positive — both in terms of payment speed and support quality. For us, this is the highest praise.
We continue to work on improving our service and will be glad to assist you again. For any questions, please contact us at support@garna.io.
Best regards,
The Garna Team
I see that your company customer…
I see that your company customer support are polite and ready to help anyone. Finally my account pass the verification steps. Thank you so much.
19 janvier 2026
Avis spontané
Réponse de Garna
Hello!
Thank you for your feedback and for acknowledging the work of our support team. We are glad that your account verification process has been successfully completed.
It is important for us that every user can resolve their tasks quickly and without unnecessary complications. We will continue working on improving our service quality and response efficiency.
If you have any questions or need assistance in the future, our team is always ready to help. Please contact us at support@garna.io.
Best regards,
The Garna Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.