Garner Health Avis 

It was good to find good rated doctors. It would be equally good for the users to share their feedback. Right now, the criteria for rating these doctors is not transparent.

To hard to file and get refund

Takes too long to process claims after carrier has processed.

First, the panel sucks. I would love to know the metrics behind how they choose the providers that meet their threshold. Second, it takes forever to get reimbursed

Everything has been extremely easy to navigate! And all reimbursements have been reviewed and paid very timely!

It isnt the easiest app/ process to navigate but once you get it, its awesome.

Ever since I joined this program, I've been pleasantly surprised at how the program works! I have such a great company that I work for and they afford us every opportunity to become health conscious, both mental and physical and they reward us for our efforts. Garner is one of those programs and I'm so glad that I enrolled!

The whole experience from provider search to reimbursement is quick and painless. The concierge team is extremely responsive as needed!

A no brainer!
Why wouldn't I want to see a top provider AND get reimbursed? The best program!

The front end experience of making sure your provider is on the list or getting them added if they aren't feels a little tedious, but I love this service so much!!!! I was shocked how great this works and how much I get reimbursed! I get therapy for free now! Every concierge conversation has been respectful and handled in a timely manner. I make sure all my coworkers use this service!

I like that I was reimbursed for my health expenses, and with the concierge, it was easy to make sure all of my providers would be covered. However, sometimes the communication between the insurance and Garner took longer than anticipated and reimbursement was delayed.

Service is easy to use, The network of Doctors is very large and the reimbursement is straightforward

Having a medical emergency out of state the amount was applied to my spending limits but I dont get reimbursed so now Ive met my deductible and wont be able to use this benefit. Its honestly not beneficial I wish my employer didn’t switch to this at all!!!

The one time I used Garner Health the concierge was friendly and efficient

Friendly fast support

I see all of my favorite doctors and therapist basically for free. I've been with Garner for about 9 months and I still have money available. The reimbursement process is painless and fast. The app is super easy to track claims and see when reimbursements will be deposited.

I love the whole Garner experience. The app is easy to use, direct deposit makes getting paid easy and fast, and they have most any doctor I would ever use available in their network. Its been a very pleasing experience getting my Co-pay money back every time I go to doctor.

There are many times when the insurance does not report claims to Garner. When I inquire about these claims and willing to provide documentation, Garner employees promptly shut me down and simply say wait eight weeks. Many times eight weeks pass by and the insurance company still have not provided documentation. I have these long and drawn out conversations with Garner pleading to allow me to submit documentation to no avail. VERY DISAPPOINTING

Using Garner Health has been a very positive experience. The app is simple and you get reimbursed quickly when you use the highly rated physicians. I wish we could use the Maps or PAs of the physicians but am told it has to be a physician providing the care. I have zero complaints!