Gates and Fences UK Avis 

963
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I’ve known Jay for over 5 years and he has made me several gates which look absolutely stunning , but on top of that his after sales service is second to none. He has recently popped over to fix some... Voir plus

Noté 5 sur 5 étoiles

The gates were accurately made and nicely painted in our chosen RAL colour. I had a small problem with one of the gates which was rapidly sorted by their Customer Service Manager to my complete satisf... Voir plus

Noté 3 sur 5 étoiles

Gate is great quality but the company fell short on the rest of the service I needed. It supplied only two hinges for a very heavy side gate that requires three. I had to buy the third hinge separate... Voir plus

Noté 5 sur 5 étoiles

So v pleased with my gate from Gate and Fences UK, notably the exemplary customer services. They are friendly, patient and as I am a novice they made sure the measurements were correct. Now installed... Voir plus

À propos de l'entreprise

  1. Magasin de portes
  2. aussi dans
  3. Fournisseur de portes de garage
  4. Magasin de matériel pour clôtures
  5. Magasin de mobilier de jardin

Écrit par l'entreprise

Gates and Fences UK. UK's largest bespoke gate manufacturer. All of our gates are expertly crafted by hand in the UK using time served construction techniques. We offer a full range of gate types such as driveway gates, garden/ side gates, sliding gates, field gates, 3/4 split and bi-fold gates. Available material includes hardwood, softwood, metal, metal framed and eco-friendly composite. Custom wooden fence panels, metal balustrades, railings and juliet balconies also manufactured to any size. Your gate...your colour. Any gate can be finished in any RAL colour of your choice to really compliment your home. Need a gate to the exact millimeter? No problem...and unlike others, we do not charge for "bespoke" sizes. Nationwide service. Find a gate that "really makes an entrance".


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

963 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,5

Tous les avis

(963)

63 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Good quality, well made gates

Good quality well made gates by Gareth. The delivery team Paul and Simon were very efficient and pleasant. Customer service good. Would recommend this company.

18 février 2025
Avis spontané
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Réponse de Gates and Fences UK

Thank you for taking the time to leave us a review. We are so pleased to hear you are happy with your products and you have received good customer service.
If we can assist in the future, please do not hesitate to contact us.
Gates and Fences UK.

Noté 5 sur 5 étoiles

Metal side gate and posts

Brought a metal side gate and metal posts. Excellent quality and finish, and heavier than expected, so should last for years ! Very good lock and handles. Delivery took longer than expected, but I’m very pleased with the purchase and the service.

11 avril 2025
Avis spontané
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Réponse de Gates and Fences UK

Thank you for taking the time to leave us a review.
We are so pleased that you are happy with the products you have received. We are sorry for the delays within delivery.
If there is anything we can help on in the future, please do not hesitate to contact us.
Gates and Fences UK.

Noté 5 sur 5 étoiles

Professional and responsive

Professional and responsive. Special thanks to Jimmy, Barry and Ben - all friendly and efficient.

9 avril 2025
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Réponse de Gates and Fences UK

Thank you for taking the time to leave us a review. We are so pleased that you have had a positive experience with our company. We will pass your review over to the team.
If there is anything in the future we can assist with, please do not hesitate to contact us.
Gates and Fences UK.

Noté 4 sur 5 étoiles

Very helpful and polite staff.

Had a big issue with the first set of gates, they were soft wood and only lasted about 4 months before spitting. How ever on phoning them up to report this they were polite and listened to our moaning. We sent pictures to show them and we agreed to have a new hard wood set made at a discounted price.
The delivery boys ( who also rehang them,) Barry and Ben were very apologetic about the first pair of gates and were very friendly,caring,work very cleanly. They were very conscientious and made sure I was happy with each stage of the fittings.
I must also say that Lisa in customer service was very understanding, and always very pleasant and helpful.

9 avril 2025
Avis spontané
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Réponse de Gates and Fences UK

Thank you for taking the time to leave us a review. We are sorry you had the initial issue with the pine splitting. We are so pleased that your experience with Lisa in Customer Service was positive.
If there is anything we can do to assist in the future, please do not hesitate to contact us.
Many thanks.
Gates and Fences UK.

Noté 5 sur 5 étoiles

Simon & Paul delivered our beautiful…

Simon & Paul delivered our beautiful new garden gates today. They were friendly, polite, cheerful and efficient. A great example of service. Well done

9 avril 2025
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Réponse de Gates and Fences UK

Thank you for taking the time to leave us a review. We are so pleased to hear the delivery drivers were polite and cheerful. We are so pleased you are happy with your products.
If there is anything we can assist with in the future, please do not hesitate to contact us.
Gates and Fences UK.

Noté 5 sur 5 étoiles

Great New Gates

Many thanks to the team at Gates and Fences UK for your first class service and help in answering questions that we wanted answers to. And our thanks to Jimmy and Hannah for a wonderful build and finish to the gates. They were delivered by two very pleasant men, Paul and Simon in perfect condition, and thank you for the bar of chocolate!
They have now been erected and we couldn't be more pleased. We would have no hesitation in recommending Gates and Fences UK.
Bob and Katherine

9 avril 2025
Avis spontané
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Réponse de Gates and Fences UK

Good Morning,
Thank you for leaving us a review. We are so pleased that you are happy with your products and the delivery drivers. We will pass your review over to the team.
If there is anything we can assist with in the future, please do not hesitate to contact us.
Many thanks.
Gates and Fences UK.

Noté 5 sur 5 étoiles

Excellent choice of gates

Excellent choice of gates, solid and heavy, (make sure you have the right size posts) easy to work out dimensions and price on the computer. They look great now they are finished and hung

24 mars 2025
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Réponse de Gates and Fences UK

Thank you for taking the time to leave us a review. We are so please that the website was clear for working out the dimensions and price. We are over the moon to hear the gates look great now they are finished and hung.
Thanks again.
Gates and Fences UK.

Noté 4 sur 5 étoiles

Gate was delivered on time today, 8 April 2025 and the two…

Gate was delivered on time and the two delivery men, Paul and Simon were very helpful.

8 avril 2025
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Réponse de Gates and Fences UK

Thank you for taking the time to leave us a review. We are so pleased that Paul and Simon were helpful.
If we can be of any assistance in the future, please do not hesitate to contact us.
Many thanks.
Gates and Fences UK.

Noté 5 sur 5 étoiles

Just received our new gate

Just received our new gate. Delivered as promised with a text beforehand. Both Simon and Paul were extremely courteous and unloaded the gates and various posts. Now for the putting together!

8 avril 2025
Avis spontané
Logo de Gates and Fences UK

Réponse de Gates and Fences UK

Thank you for taking the time to leave us a review. We are so pleased that Simon and Paul kept you up to date with the delivery and were helpful with offloading the products.
If we can be of any assistance going forward, please do not hesitate to contact us.
Gates and Fences UK.

Noté 5 sur 5 étoiles

Returning customer

Returning customer and have bought two gates from gates and fencing UK.
Bought a custom picket gate a few years ago due to the quality of the gate which had not shrunk or twisted, I returned and bought a full gate to replace my old side gate.
Ordering was simple on there web site choosing the correct gate and size, kept informed throughout the process of manufacturing to dispatch. Was contacted by Simon & Paul when on there were on the way and they delivered the gate were I asked it to be placed.
I would recommend these gates and would purchase again in the future.

7 avril 2025
Avis spontané
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Réponse de Gates and Fences UK

Thank you for taking the time to leave us a review. We are so pleased that you have come back to us for another gate. We are thrilled to see our staff kept you updated throughout the process. We will pass over your review to the team.
Thanks again,
Gates and Fences UK.

Noté 5 sur 5 étoiles

Delivery guys were great

Delivery guys were great, Barry and Ben. The gates were completely immaculate when arrived. Great quality of products as well.

31 mars 2025
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Réponse de Gates and Fences UK

Thank you for taking the time to leave us a review. We are so please to hear the gates were immaculate when they arrived. We take alot of pride when carrying out our own deliveries. Thanks again.
Gates and Fences UK

Noté 5 sur 5 étoiles

1ST CLASS EXPERIENCE

Really user friendly website made selcting my gate a simple and straight forward process. Communictaion was excellent throughout and they kept me fully informed at each and every step. Delivery driver was courteous and I am absolutely delighted with tge finsihed gate. I would not hesitate to recommend.

3 avril 2025
Avis spontané
Logo de Gates and Fences UK

Réponse de Gates and Fences UK

Thank you for taking the time to leave us a review. We are pleased you found the website user friendly and straight forward. We are please the communication from the team was also excellent.
We will pass on your review to the team.
Many thanks
Gates and Fences UK.

Noté 5 sur 5 étoiles

Top delivery guys

Gates delivered by Ben and Barry who obligingly carried them round to the back of the house, they were friendly, chatty, helpful and professional. Thanks guys, top job .

2 avril 2025
Avis spontané
Logo de Gates and Fences UK

Réponse de Gates and Fences UK

Thank you for taking the time to leave us a review. We are so pleased that Ben and Barry were helpful and professional. We will make sure we pass on your kind words.
Many thanks,
Gates and Fences UK.

Noté 4 sur 5 étoiles

All round a very good experience

A few problems with placing the order but once made the process of preparation and delivery was excellent and the delivery team - Barry and Ben - couldn’t have been more helpful! Thank you to the team!

2 avril 2025
Avis spontané
Logo de Gates and Fences UK

Réponse de Gates and Fences UK

Thank you for taking the time to leave us a review. We are sorry to see you experienced a few problems with the order process however we are pleased to see that Barry and Ben were helpful. We will pass on your kind words.
Many thank.
Gates and Fences UK.

Noté 5 sur 5 étoiles

Barry & Ben were ever helpful…

Barry & Ben were ever helpful delivering our Juliette balconies. We were very pleased with Gates & Febces UK. Very easy to order and deal with overall.

2 avril 2025
Avis spontané
Logo de Gates and Fences UK

Réponse de Gates and Fences UK

Thank you for taking the time to leave us a review. We are so pleased that Barry and Ben were helpful when delivering your products.
If we can be of any help in the future, please do not hesitate to contact us.
Many thanks, Gates and Fences UK.

Noté 5 sur 5 étoiles

Great looking gates safely delivered

Gates safely delivered and look good quality and colour is perfect to match our cedar cladding. Paul and Simon safely unloaded them and despite the early knock up at 7.30am were bright and cheerful and were happy to take them up the drive to where they needed storing. Thank you.

1 avril 2025
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Réponse de Gates and Fences UK

Thank you for taking the time to leave us a review. We are so pleased that your product is the perfect colour match to your cladding. We are so please that even at 7:30am, Paul and Simon were cheerful and happy to assist you.
Many thanks, Gates and Fences UK.

Noté 5 sur 5 étoiles

Brilliant delivery service and care…

Brilliant delivery service and care from both Paul and Simon! Delivered earlier than expected with great communication from them both before hand and on delivery. Really appreciate the care in delivery and the gate is perfect! Perfectly made with attention to detail. Would definitely recommend! Thank you for great service! Paul and Simon were a pleasure to deal with. Thank you!

31 mars 2025
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Logo de Gates and Fences UK

Réponse de Gates and Fences UK

Thank you for taking the time to leave us a review. We are so pleased the delivery was earlier than expected and the communication was great. We will pass on your thanks to Paul and Simon.
If you need any assistance in the future, please do not hesitate to contact us.
Gates and Fences UK.

Noté 5 sur 5 étoiles

First class service from start to…

First class service from start to finish. Excellent ordering process from the sales team, respectful and helpful service from the delivery guys Barry and Ben and a follow up telephone call from customer service. All in all a first class product from a first class company. Would have no hesitation in recommending Gates & Fences UK.

25 mars 2025
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Réponse de Gates and Fences UK

Thank you for taking the time to leave us a review, We are thrilled to see the service has been first class from start to finish. We will pass on your kind comments to the team.
If we can be of any assistance in the future, please do not hesitate to contact us.
Gates and Fences UK.

Noté 5 sur 5 étoiles

Great quality, good service

Gates delivered by Barry and Simon this morning - with a bar of chocolate. Gates very good / heavy duty quality, delivery prompt, courteous and willing to move items to wherever I needed them. Very satisfied.

27 mars 2025
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Réponse de Gates and Fences UK

Thank you for taking the time to leave us a review. We are so pleased you are happy with your products and service, and pleased the drivers were willing to help move the products about.
If we can be of any assistance going forward, please do not hesitate to contact us.
Gates and Fences UK.

Noté 5 sur 5 étoiles

Great service from start to finish

Great service from start to finish,
Gates you manufacture are well made .
Thank-you to delivery guys Barry and Ben who went the extra mile literally
As I changed delivery address the day before, to another site a couple of miles from original destination thanks gates and fences team for a seemless experiance.

26 mars 2025
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Logo de Gates and Fences UK

Réponse de Gates and Fences UK

Thank you for taking the time to leave us a review. We are so pleased to see you have received great service from start to finish and the gates are well made.
If you need any assistance in the future, please do not hesitate to contact us.
Gates and Fences UK.

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