InXpress UK Avis 

459
•
TrustScore 3 sur 5

3,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We have been working with Inxpress for around 10 years now. They have always been reliable, proactive to any issues, and they offer a great value service for all of our shipping needs. Whatever our re... Voir plus

Noté 1 sur 5 étoiles

Hounded with cold calls repeatedly despite telling them several times we're not interested. Asked to remove our number for their database but still call.

Noté 5 sur 5 étoiles

InXpress have been invaluable to our business - Paul Cox and his team have been great - prior to using InXpress we struggled to speak to anyone on the phone at the main courier providers when anything... Voir plus

Noté 1 sur 5 étoiles

Their staff don't know what being polite is and are unprofessional - and that's them trying to get us to do business wiht them! They have called our company twice within the space of 2 weeks and both... Voir plus

À propos de l'entreprise

  1. Coursier
  2. aussi dans
  3. Service d'envoi
  4. Service logistique

Écrit par l'entreprise

InXpress are the global shipping specialists. Our expert team find the optimum shipping solution for each and every customer, saving them time, money and hassle.


Coordonnées de contact

3,1

Moyen

TrustScore 3 sur 5

459 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 23 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,1

Tous les avis

(459)

28 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

InXpress Cambridge - Dave Vant

We have used InXpress Cambridge for around 5/6 years now, they are simply fantastic! Not only do they save us money and time, they have great customer service.
We ship parcels daily across the UK and worldwide, they allow us to do what we do best whilst dealing with any problems.

20 mai 2024
Avis spontané
Logo de InXpress UK

Réponse de InXpress UK

Hi Jake thanks so much for sharing your experience of using InXpress Cambridge over the past few years. We're so pleased to hear you are getting great service and savings.

Noté 5 sur 5 étoiles

InXpress Cambridge

Highly recommend Dave and team and Inxpress Cambridge. The team at Cambridge set the bar high from day one, we need support at very short notice they came through. We ship both locally, nationally, and internationally and the team make take the stress out of the whole process. Thanks for a great service and working partnership!!

1 mai 2024
Avis spontané
Logo de InXpress UK

Réponse de InXpress UK

We appreciate your review thanks so much.

Noté 5 sur 5 étoiles

InXpress Birmingham South offer an outstanding service.

InXpress Birmingham South offer an outstanding service representing a number of UK & International carriers. For the 2 years I have traded with them I have had no real issues,what little situations we have had are just a few later than expected deliveries. We have had no loses. InXpress are very professional and caring to their customers in resolving any situations.

20 mai 2024
Avis spontané
Logo de InXpress UK

Réponse de InXpress UK

Thanks so much for sharing your experience Barry.

Noté 5 sur 5 étoiles

Would give 10 stars if I could! Exellent service as always!

We have had an account set up since the middle of last year and i cannot thank the team at inxpress derby enough for all there help! always very quick and efficient when i need updates regarding my shipments. the team are very kind, well-spoken and work in a professional manor. always happy to help when needed. they even collected some parcels from me themselves to ensure they got to the depot in time as they were urgent. can’t thank Natalie, tom and Paula enough for all there help since we have been using inxpress derby.

Kyle Ruffin

20 mai 2024
Avis spontané
Logo de InXpress UK

Réponse de InXpress UK

We're delighted with this review thank you Kyle. Very much appreicate you taking the time to leave this.

Noté 5 sur 5 étoiles

Great service provided by all of the…

Great service provided by all of the team, Website is very easy to navigate and collection times are always acknowledged. (inxpress Blackburn)

20 mai 2024
Avis spontané
Logo de InXpress UK

Réponse de InXpress UK

We're so pleased you're experiencing great service with the team at Blackburn.

Noté 5 sur 5 étoiles

InXpress Derby good work

Been using inxpress for over few years, only good experience, great & friendly staff. Selling4everyone Ltd

20 mai 2024
Avis spontané
Logo de InXpress UK

Réponse de InXpress UK

Thanks so much for your review.

Noté 5 sur 5 étoiles

that extra mile

Nataliee and her team at Inxpress Derby always go the extra mile to help.
Very polite and professional

8 mai 2024
Avis spontané
Logo de InXpress UK

Réponse de InXpress UK

We appreciate you leaving a review thank you.

Noté 5 sur 5 étoiles

Dave Vant @ InxPress Cambridge The Best!!!

Dave Vant from InxPress Cambridge is the Best!!! They’ve assisted me, my clients and family with Exceptional Service, Care & Attention to detail that’s unrivalled!! They make me look good!!! Thank you Soooooo very much & I’m proud to be associated with Dave & the whole team!!!

20 mai 2024
Avis spontané
Logo de InXpress UK

Réponse de InXpress UK

Thanks so much for your lovely review.

Noté 5 sur 5 étoiles

InXpress Cambridge - Dave Vant

As a business we have used InXpress Cambridge a couple of times now, the service provided is outstanding, nothing is too much of an ask.

In particular Dave Vant from the branch has been our point of contact and his energetic, proactive approach to logistics really gets results.

Highly recommended & keep up the great work Dave.

3 mai 2024
Avis spontané
Logo de InXpress UK

Réponse de InXpress UK

Thank you very much for taking the time to leave a review.

Noté 5 sur 5 étoiles

Best shipping company we have used

At Clear lab Ltd (UK) we Needed a new shipping company to help handle all of our shipments of eliquid and vape products worldwide. Since using InXpress Birmingham South our shipments uk and abroad have been a lot more streamlined and stress free. Our account manager Alex has been top quality helping out on any shipments and giving advice when needed. Highly recommend.

20 mai 2024
Avis spontané
Logo de InXpress UK

Réponse de InXpress UK

Hi Josh - thank you for a great review - we appreciate you taking the time to do this.

Noté 5 sur 5 étoiles

Consistently brilliant service!

We’ve used David Vant and the InXpress Cambridge team to ship worldwide for several years now and they’ve always provided a brilliant service. Very attentive, and nothing is too much trouble, so very highly recommended!

20 mai 2024
Avis spontané
Logo de InXpress UK

Réponse de InXpress UK

Thanks for your review Philip - much appreciated.

Noté 5 sur 5 étoiles

We have used David Vant at Inxpress…

We have used David Vant at Inxpress Cambridge for many different requirements.
This ranges from a large tree delivery to packs of metal edging and many more within the landscaping industry.
Couldn’t recommend them enough, great customer service and really sharp on the price point too!

14 mai 2024
Avis spontané
Logo de InXpress UK

Réponse de InXpress UK

Hi Adam - thanks for your great review. Much appreciated.

Noté 5 sur 5 étoiles

Amazing company

I have had such positive experiences with Alex at inxpress Birmingham south It's essential to have reliable partners for pallet deliveries and parcel shipments, especially when there are last-minute orders to fulfill. It's great that Inxpress are always available to assist in those situations. Additionally, having friendly customer service to the overall positive experience.

10 mai 2024
Avis spontané
Logo de InXpress UK

Réponse de InXpress UK

Thanks so much for your review Hayley. We appreciate you taking the time to do this.

Noté 5 sur 5 étoiles

Addlestone Branch Are Excellent Customer Service

The team at Addlestone Branch offer and give excellent customer service to our business, something many companies now fail. Nothing is too much trouble.
They called me for business just at the right time 6 months ago, I gave them a challenging International job, and have earned all my UK courier requirements without any hitches.

14 mai 2024
Avis spontané
Logo de InXpress UK

Réponse de InXpress UK

Thanks so much for your review Michele.

Noté 5 sur 5 étoiles

Chorley branch is very good

Regularly use the Chorley branch, friendly people, quick quotes easy to order over the phone, efficient service, what more do you need!

15 avril 2024
Avis spontané
Logo de InXpress UK

Réponse de InXpress UK

Many thanks for your review. We appreciate it

Noté 1 sur 5 étoiles

OVERCHARGED on every invoice

Reading some of the other reviews it is clear that I'm not the only one to be OVERCHARGED on my invoices. They quote competitive rates, but almost always invoice at 10 -15% more than their quote?? I've already reclaimed 100's of ££ in overcharges. CHECK your INVOICES!

17 avril 2024
Avis spontané
Logo de InXpress UK

Réponse de InXpress UK

Hi Rinaldo

Having spoken to your local office, we now understand that the additional charges came from the carriers. Our terms and conditions (which all customers must acknowledge to ship with us) state that charges come from carriers and that InXpress only pass them on.

We do understand your frustration that some invoices were more than you expected. However, over many years of working together, your local office always credited you if you raised an issue. This was done through goodwill and at their expense.

We hope that you understand our franchisee’s side and we sincerely thank you for the years of custom which you provided.

Kind regards
InXpress UK Head Office

Noté 1 sur 5 étoiles

I have been overcharged several times…

I have been overcharged several times by inxpress. basically a 0.38kg package was charged as a 38kg package. There is no simple claim procedure and i have lost over £200 pounds with overcharges. There is a definite flaw in the system they use and no real effort to correct it. I have been a customer for over 5 years and it kills me when it happen's. Pat Druce Us Historic Newspapers

18 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Worst company I have dealt with

Worst company I have dealt with, driver was rude and late for collection every day . I was told nothing they could do about it .
Good bye to our £100,000 contract not that they are bothered,Sales people only interested in the bonus DO NOT USE

12 mars 2024
Avis spontané
Logo de InXpress UK

Réponse de InXpress UK

Hi Kevin

We have requested more information from you through TrustPilot so that we can look into this properly.

Best wishes
MJ

Noté 5 sur 5 étoiles

I've used this company for several…

I've used this company for several years and they are exceptionally good and fairly priced.

I had a problem with an immediate heavy shipment I needed to send out and Sue one of their amazing staff sorted it out for me very quickly.

Their service keeps getting better in my view.

4 mars 2024
Avis spontané
Logo de InXpress UK

Réponse de InXpress UK

Many thanks for your review Oliver.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus