Our first Geepas fly zapper worked well for 6-8 months and then the bottom tube went. Geepas sent replacement tubes via a very efficient young lady and although difficult to replace, it worked fine f... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Very pleased with my recent purchase of a smoothie maker/blender- reasonably priced, and easy to use. When I had to contact customer services with a query, I was dealt with by Andre really promptly,... Voir plus
L'entreprise a répondu
I order Portable Bluetooth Speaker With Wireless Microphone Karaoke Machine On 30th Aug and received on 3rd September almost after 2 days, website says next day delivery I do understand bank holida... Voir plus
L'entreprise a répondu
Excellent communications with Geepas ,such a lovely company to deal with I ordered the 8 Peice university bundle And it didn’t disappoint at all , everything in working order , my son is over the... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'électroménager
- Entreprise d'électronique
- Grossiste en appareils électriques
- Magasin d'aspirateurs
- Magasin de matériel de cuisine
- Magasin de plans de travail
Écrit par l'entreprise
With over 30 years experience and available 85 countries, GEEPAS has become a household name in the field of Electronics.
Coordonnées de contact
Royaume-Uni
- geepas.co.uk
3,8
Bien
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Réponse de Geepas UK
Hi Kev,
Thank you for your wonderful feedback.
We're delighted to hear that you were pleased with our service and fast delivery. Your kind words and support mean a great deal to us, and we truly appreciate you choosing Geepas.
Kind regards,
Geepas Customer Support
Good machine
Almost everything is good about this little machine. It pulls my beard hair sometime for some reason, that is the only reason of 4 stars.
16 août 2026
Réponse de Geepas UK
Hi Syed,
Thank you for your positive feedback.
We're pleased to hear that you're happy with the product overall. We also appreciate your feedback regarding the beard hair pulling and will take your comments on board as we continue to improve our products.
Thank you for choosing Geepas and for sharing your experience.
Kind regards,
Geepas Customer Support
Excellent value Very Fast Delivery very…
Excellent value Very Fast Delivery very pleased with this set of Kitchen Appliances will buy Geepas again in the future
21 août 2026
Réponse de Geepas UK
Hi David ,
Thank you for your wonderful feedback.
We're delighted to hear that you're pleased with your kitchen appliances and found them to be excellent value for money with fast delivery. We're especially happy to know you're considering Geepas again in the future.
We truly appreciate your support and look forward to serving you again.
Kind regards,
Geepas Customer Support
Réponse de Geepas UK
Hi Umar,
Thank you for your wonderful feedback.
We're delighted to hear that you're happy with the quality of your purchase. Your kind words and support mean a great deal to us, and we truly appreciate you choosing Geepas.
Kind regards,
Geepas Customer Support
Réponse de Geepas UK
Hi Stephen ,
Thank you for your wonderful feedback.
We're delighted to hear that you were happy with our service. Your kind words mean a great deal to us, and we truly appreciate your support.
Kind regards,
Geepas Customer Support
This company lies and infringes your consumer rights.
I ordered a vertical steam cleaner (model number GGS25033) from this company through eBay, the description was very detailed about the steam cleaner and there was 8 photographs of the steam cleaner.
It took longer to ship than they said it would and I actually received a popcorn maker to my surprise.
I contacted them via eBay the same day and Arif Ahmed Sultan in the Customer Services department replied say that I needed to return the popcorn maker and they would replace it with the correct item.
So I went out of my way to drop the popcorn maker back at Evri (their chosen courier) and I followed their instructions and replied back with the tracking number.
They then went back on their word about replacing the item I ordered, in an email from Arjun from Customer Services they then said that wouldn't supply me with the steam cleaner and they would issue me a refund, which I explained I didn't want, and it went against my wishes and instructions and the agreement and contract that I had with this company.
Arjun tried to claim that I ordered a popcorn maker and because the description said it was a popcorn maker (which it didn't and still doesn't on the listing) they said that there had been a technical error at their end and the wrong photographs have been loaded.
I replied back pointing out to them that both the photographs and the description plus the type and model number it was listed under on eBay was as a steam cleaner and I wanted them to send the correct item that I ordered.
As the item had been shipped and they had acknowledged my order so under the UK's Consumer Rights Act 2015 a legally binding contract is formed, so once accepted, a company cannot unilaterally cancel the contract just because they made a mistake in the image or description. Once the order is processed and dispatched, the contract is locked in. The seller is bound by the terms, photos, and descriptions provided at the point of sale.
Under the Consumer Rights Act 2015, the "goods must match the description", items supplied by a trader must match the description, photos, or models shown to the consumer. If the item arrives and is different, the seller has breached the contract. So they have broken the consumer law by refunding me and not supplying the good that they have in stock and they have infringed on my consumer rights.
In short my message to other people which deal with this company is do you want to deal with a company which blatantly lies about what they're going to do and then infringes your rights...
17 août 2026
Avis spontané
Réponse de Geepas UK
Hi customer,
Thank you for sharing your feedback.
We sincerely apologise for the inconvenience and disappointment caused by the listing error and the subsequent handling of your order. We understand your frustration and regret that the experience did not meet your expectations.
We appreciate your feedback and will take it on board to help improve our service and processes.
Kind regards,
Geepas Customer Support
Geepas 30 litre mini oven internal dimensions
Contacted customer support to ask for the internal dimensions of their 30 litre mini oven. The dimensions they gave meant it was deep enough inside for me. Unfortunately after ordering and receiving the delivery, it was not as deep as they said. But on contacting about return and refund GEEPAS have been great, they agreed a full refund and they paid for return postage. Just waiting for the money to go back into my account.
20 août 2026
Réponse de Geepas UK
Hi Don,
Thank you for your feedback.
We sincerely apologise for the incorrect information provided regarding the product dimensions and any inconvenience this caused. We're pleased to hear that our team was able to assist with the return and arrange a full refund, including the return postage.
We appreciate your patience and understanding, and thank you for giving us the opportunity to resolve this matter.
Kind regards,
Geepas Customer Support
Quick easy ordering
Quick easy ordering , delivery was quick too. Pricing was reasonable too. Like the products nice modern design and easy to work.
19 août 2026
Réponse de Geepas UK
Hi Fiona ,
Thank you for your wonderful feedback.
We're delighted to hear that you found the ordering process easy, the delivery quick, and our products reasonably priced. It's great to know you're happy with the design and ease of use.
We truly appreciate your support and choosing Geepas.
Kind regards,
Geepas Customer Support
Réponse de Geepas UK
Hi Faraz,
Thank you for your wonderful feedback.
We're delighted to hear that you were happy with our customer service. Your kind words mean a great deal to us, and we truly appreciate your support.
Kind regards,
Geepas Customer Support
800 w stick blender from geepas
800 w stick blender by geepas
very power full blender looks very well made works well with 2 year warranty was delivered the day after it was ordered all good
19 août 2026
Réponse de Geepas UK
Hi Stuart,
Thank you for your wonderful feedback.
We're delighted to hear that you're happy with your purchase and had a positive experience with our product and service. Your support means a great deal to us, and we truly appreciate you choosing Geepas.
Kind regards,
Geepas Customer Support
Great service
Great service
Everything was as you would expect on a purchase which is very rare these days
Good experience
Fast delivery
18 août 2026
Réponse de Geepas UK
Hi Roz,
Thank you for your fantastic feedback.
We're delighted to hear that you had a great experience with us and were pleased with the service and fast delivery. Your kind words mean a great deal to us, and we truly appreciate your support.
Kind regards,
Geepas Customer Support
Box was open
Box was open
Item does not work
Was left outside my door
I was in hospital
12 août 2026
Réponse de Geepas UK
Hi Carol ,
Thank you for your feedback.
We're sincerely sorry to hear that the parcel was received in an open condition and that the product is not working. We apologise for the inconvenience caused.
We'd like the opportunity to investigate this further and help resolve the issue. Please contact our customer service team at support@geepas.co.uk with your order details, and we'll be happy to assist.
Kind regards,
Geepas Customer Support
Réponse de Geepas UK
Hi Silver alex,
Thank you for your feedback.
We're sincerely sorry to hear that you received the wrong product. We apologise for the inconvenience caused and understand your disappointment.
One of our customer service agents is currently working on your case and will do their best to find a suitable solution as soon as possible.
We appreciate your patience and understanding.
Kind regards,
Geepas Customer Support
DISAPPOINTED-NO SHOW DELIVERY
Order should have been delivered by next day delivery method 18/19th, and should have been received 5 days ago, but no show so far! Have been unable to track delivery due to no tracking number been made available!!
Awaiting reply to e-mail sent.
17 août 2026
Réponse de Geepas UK
Hi Marilyn,
We sincerely apologise for the delay and inconvenience caused with your delivery.
We completely understand your frustration, especially as the order was expected to arrive earlier and tracking details were not available. One of our customer service agents is currently working on your case and will do their best to find a suitable solution as soon as possible.
We appreciate your patience and understanding.
Kind regards,
Geepas Customer Support
Réponse de Geepas UK
Hi John,
Thank you for your wonderful feedback.
We're delighted to hear that you're happy with your toaster and kettle and that both are working well. We truly appreciate your support and choosing Geepas.
Kind regards,
Geepas Customer Support
Damaged by their own sticker
Damaged by their own sticker — and no response
I recently purchased a stainless-steel toaster from Geepas and was extremely disappointed to find that the sticker they had applied directly to the top was incredibly difficult to remove.
Despite being careful, removing the sticker and adhesive left noticeable scratches and marks on a brand-new stainless-steel toaster. I really don’t understand why such a strong adhesive is being used on a surface that can so easily be damaged.
I contacted Geepas, included photos showing the damage, and never even received a reply.
Very disappointing quality control and even worse customer service. I certainly wouldn’t purchase from Geepas again.
EDIT
I already have emailed your support email address and never received a reply!
7 août 2026
Avis spontané
Réponse de Geepas UK
Hi Wesley,
Thank you for taking the time to share your feedback. We're sorry to hear your experience did not meet expectations. We'd like the opportunity to investigate this further and help resolve the issue. Please contact our customer service team (support@geepas.co.uk.) with your order details.
Kind regards,
Geepas Customer Support
Good company to deal with
Good company to deal with. Would have given it 5 star if it had arrived when it should have. Ordered it on Saturday did not receive it untill 8.30pm Wednesday night.
15 août 2026
Réponse de Geepas UK
Hi Mrs Wendy,
Thank you for your feedback.
We're pleased to hear that you were happy with your overall experience. We sincerely apologise for the delivery delay and understand your disappointment, especially as you were expecting your order sooner.
We truly appreciate your patience and support, and we hope you enjoy your purchase.
Kind regards,
Geepas Customer Support
Folding drier/airer with wings
Fast delivery on drier/airer. Arrived in great condition, substantial cardboard wrapping. No instructions but added to the fun putting it up for the first time. Loads of room for clothes to hang and dry. Impressed overall.
15 août 2026
Réponse de Geepas UK
Hi Sara ,
Thank you for your wonderful feedback!
We're delighted to hear that your product arrived quickly and in great condition, and that you're pleased with its size and functionality. It's great to know you're impressed with your purchase.
We truly appreciate your support and choosing Geepas.
Kind regards,
Geepas Customer Support
Mini oven customer support…
We are looking to buy a tabletop mini oven that has inside walls made of stainless steel and an internal cavity depth of more than 34 cm. I messaged customer support and answered the following day.
Initially I gave customer support 5 stars as they were so prompt and helpful. Unfortunately, I have changed this to 1 star as after buying and having the oven delivered, the dimensions are not what the customer support told me. In fact the internal depth is 27 cm, nowhere near 37 cm quoted in their email to me. I am now beginning the return and refund process.
19 août 2026
Avis spontané
Réponse de Geepas UK
Hi Donald ,
Thank you for your feedback.
We're pleased to hear that our customer support team was able to respond to your enquiry promptly. We appreciate you considering Geepas and hope we can help you find a product that meets your requirements.
Kind regards,
Geepas Customer Support
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