Our first Geepas fly zapper worked well for 6-8 months and then the bottom tube went. Geepas sent replacement tubes via a very efficient young lady and although difficult to replace, it worked fine f... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Very pleased with my recent purchase of a smoothie maker/blender- reasonably priced, and easy to use. When I had to contact customer services with a query, I was dealt with by Andre really promptly,... Voir plus
L'entreprise a répondu
I order Portable Bluetooth Speaker With Wireless Microphone Karaoke Machine On 30th Aug and received on 3rd September almost after 2 days, website says next day delivery I do understand bank holida... Voir plus
L'entreprise a répondu
Excellent communications with Geepas ,such a lovely company to deal with I ordered the 8 Peice university bundle And it didn’t disappoint at all , everything in working order , my son is over the... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'électroménager
- Entreprise d'électronique
- Grossiste en appareils électriques
- Magasin d'aspirateurs
- Magasin de matériel de cuisine
- Magasin de plans de travail
Écrit par l'entreprise
With over 30 years experience and available 85 countries, GEEPAS has become a household name in the field of Electronics.
Coordonnées de contact
Royaume-Uni
- geepas.co.uk
3,8
Bien
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Don't believe next day delivery it's a…
Don't believe next day delivery it's a lie, ordered 5 days later did not turn up, contacted them they said will send another out or refund, so I said I still want one but could live to regret it, unfortunately they say next day delivery but don't so I have to wait another 4 days to see if this one is delivered, if they cared about their customers they should of sent the second one next day delivery, I should have bought elsewhere
14 août 2026
Réponse de Geepas UK
Hi Lee,
We sincerely apologise for the delay and inconvenience caused with your delivery.
We completely understand your frustration, especially as you were expecting next-day delivery. One of our customer service agents is currently working on your case and will do their best to find a suitable solution as soon as possible.
We truly appreciate your patience and understanding.
Kind regards,
Geepas Customer Support
Lovely breadbin
Lovely breadbin. Ordered from seller on Ebay twice and both were damaged which was disappointing. However when I ordered straight from Geepas website everything was so smooth. The item was delivered in record time and in perfect condition. Thank you Geepas for your excellent customer service
13 août 2026
Réponse de Geepas UK
Hi Sharon,
Thank you for your wonderful feedback.
We're delighted to hear that your bread bin arrived quickly and in perfect condition, and that you had a smooth experience ordering directly from our website. Your kind words about our service mean a great deal to us.
We truly appreciate your support and choosing Geepas.
Kind regards,
Geepas Customer Support
Steamer works well but the brush…
Steamer works well but the brush attachment is very loose and easily clips off
11 août 2026
Réponse de Geepas UK
Hi Mohammed Asif,
Thank you for your feedback.
We're pleased to hear that you're happy with the steamer's performance. We also appreciate your feedback regarding the brush attachment and will take your comments on board as we continue to improve our products.
Kind regards,
Geepas Customer Support
Contacted their support team regarding…
Contacted their support team regarding missing package, they acted promptly and very professionally and replaced the item ,well done and thank you
13 août 2026
Avis spontané
Réponse de Geepas UK
Hi David ,
Thank you for your wonderful feedback.
We're delighted to hear that our team was able to assist you promptly and professionally and arrange a replacement for the missing package. Your kind words and support mean a great deal to us.
Thank you for choosing Geepas.
Kind regards,
Geepas Customer Support
Réponse de Geepas UK
Hi James ,
Thank you for your fantastic feedback.
We're delighted to hear that you were pleased with our service and fast delivery. Your kind words and continued support mean a great deal to us, and we truly appreciate you choosing Geepas.
Kind regards,
Geepas Customer Support
Réponse de Geepas UK
Hi Riz,
Thank you for your positive feedback.
We're delighted to hear that you're happy with the product and found it to be good value for money. We truly appreciate your support and choosing Geepas.
Kind regards,
Geepas Customer Support
I decided to clean my 20-bar stainless…
I decided to clean my 20-bar stainless steel barista coffee espresso machine and made a mistake when reassembling the unit. The result was a poor taste coffee with no froth. A morning coffee is important to me! I sent an email to Geepas and had a reply within an hour asking to send a video of the problem. The Geepas team resolved the problem and I am most impressed with the support service. Well done and thank you. Stuart North Wales.
14 août 2026
Avis spontané
Réponse de Geepas UK
Hi Stuart,
Thank you for your wonderful feedback.
We're delighted to hear that our team was able to quickly identify and resolve the issue with your coffee machine. We're especially pleased that we could help get your morning coffee back to normal!
Your kind words about our support service mean a great deal to us. We truly appreciate your support and choosing Geepas.
Kind regards,
Geepas Customer Support
You took my order and payment then…
You took my order and payment then cancelled saying you could no longer deliver. Very disappointing experience as I would have expected you to have a live dynamic stock system that would only take orders if items were available.
Appreciate the money has now been refunded, but as an experience raising expectation, then letting me down it can only rate as a one.
For those looking at this comment, it is obviously not a reflection on the product quality as I’ve been unable to assess this
10 août 2026
Réponse de Geepas UK
Hi Stephen ,
Thank you for sharing your feedback.
We sincerely apologise for the disappointment and inconvenience caused by the cancellation of your order. We understand how frustrating it can be when an order cannot be fulfilled as expected.
We appreciate your understanding regarding the refund and will continue working to improve our stock availability and ordering processes.
Kind regards,
Geepas Customer Support
I purchased a Rotating steam cleaner…
I purchased a Rotating steam cleaner earlier this year and fortunately registered the 2 yr guarantee
The until failed and needed to be replaced and the agent I dealt with was very helpful and laid out the process for returning and replacing the cleaner.
Both the return and replacement went smoothly, and I am hopeful that the new machine will last longer than the last one.
29 juillet 2026
Avis spontané
Réponse de Geepas UK
Hi Paul ,
Thank you for your wonderful feedback.
We're pleased to hear that our team was able to assist you with the return and replacement process smoothly and efficiently. We're glad your registered warranty helped make the process easier, and we hope your replacement provides you with long-lasting performance.
We truly appreciate your patience, support, and choosing Geepas.
Kind regards,
Geepas Customer Support
Excellent service,great products
Excellent service,great products, fast efficient delivery.
9 août 2026
Réponse de Geepas UK
Hi Lindy,
Thank you for your fantastic feedback.
We're delighted to hear that you're happy with our products, service, and fast delivery. Your kind words and support mean a great deal to us.
Thank you for choosing Geepas, and we look forward to serving you again.
Kind regards,
Geepas Customer Support
If you dont value your money, then buy their product.
If you dont value your money, then buy all their products. No post purchase assistance. They were unable to provide ide a replacement part and denied replacing the product to. All they have is apologises. If you are alright with accepting apologises than getting product support then this is the right company for you. One of the most irresponsible company i have ever dealt with. Kept me waiting for more than 3months and failed to provide replacement parts.
14 août 2026
Avis spontané
Réponse de Geepas UK
Hi JA,
Thank you for taking the time to share your feedback. We're sorry to hear your experience did not meet expectations. We'd like the opportunity to investigate this further and help resolve the issue. Please contact our customer service team (support@geepas.co.uk.) with your order details.
Kind regards,
Geepas Customer Support
Réponse de Geepas UK
Hi Aigars,
Thank you for your wonderful feedback.
We're delighted to hear that you're happy with your purchase and that the product is performing as expected. Your satisfaction means a great deal to us, and we truly appreciate your support.
Kind regards,
Geepas Customer Support
Customer service is good and…
Customer service is good and understandable. Assure me if they have stock available, they will send me a replacement.
12 août 2026
Avis spontané
Réponse de Geepas UK
Hi louie ,
Thank you for your positive feedback.
We're pleased to hear that you found our customer service helpful and understanding. We truly appreciate your patience and support, and we're glad we could provide a suitable solution.
Kind regards,
Geepas Customer Support
I brought mixer in 2025 .its working…
I brought mixer in 2025 .its working very well .very good choice Asian food preparations.
I got. Problem with small jar but I got immediate response from feels and replaced jar with new one ,thank you.
12 août 2025
Avis spontané
Réponse de Geepas UK
Hi Keerthi ,
Thank you for your wonderful feedback.
We're delighted to hear that you're enjoying your mixer and that it has been a great choice for your cooking needs. We're also pleased that our team was able to assist you promptly with the jar replacement.
We truly appreciate your support and choosing Geepas.
Kind regards,
Geepas Customer Support
Réponse de Geepas UK
Hi Dasharatham ,
We're sorry to hear that your experience did not meet expectations. We aim to dispatch eligible orders as quickly as possible, with many orders placed before our daily cut-off arriving the next working day. However, delivery timeframes remain subject to courier operations and can occasionally be affected by factors outside of our control.
We would be happy to review your order and investigate any concerns regarding tracking or delivery. Please contact our customer service team with your order details. You can reach us via our email support@geepas.co.uk.
Kind regards,
Geepas Customer Support
Now a happy customer......
I wrote a review in July as my experience with Geepas hadn't been a great experience. Since writing the review they have made contact and have dealt with my complaint. I have now received my items, which are brilliant. Thank you to Sreya for picking up the complaint and dealing with it. Now a happy customer :-)
6 août 2026
Avis spontané
Réponse de Geepas UK
Hi Di,
Thank you for updating your review and for giving us the opportunity to resolve the issue.
We're delighted to hear that you have now received your items and are happy with your purchase. Your kind words and support mean a great deal to us, and we truly appreciate your patience and understanding.
Kind regards,
Geepas Customer Support
Réponse de Geepas UK
Hi William,
Thank you for your feedback.
We're sorry to hear that the product did not meet your expectations. We appreciate you sharing your experience, as your feedback helps us improve our products and services.
Kind regards,
Geepas Customer Support
Good service
My rice cooker broke not even six months after purchase but the team did supply me with a replacement very swiftly. The customer service was kind and responsive. Especially Sreya MS.
4 août 2026
Avis spontané
Réponse de Geepas UK
Hi Celeste ,
Thank you for your wonderful feedback.
We're pleased to hear that our team was able to assist you promptly and provide a suitable resolution. Your kind words about our customer service mean a great deal to us.
We truly appreciate your support and choosing Geepas.
Kind regards,
Geepas Customer Support
Réponse de Geepas UK
Hi Pamela ,
We sincerely apologise for the delay and inconvenience caused.
One of our customer service agents is actively working on your case and is doing their best to find a suitable solution as quickly as possible.
We truly appreciate your patience and understanding.
Kind regards,
Geepas Customer Support
Hi I wrote to GEEPAS to order a spare…
Hi I wrote to GEEPAS to order a spare part ( grater ) that had been lost for my food processor . They sent me the part which worked exactly as it should . They have a very helpful customer service team . I’m very pleased with the performance of my GEEPAS food processor so was very glad to get the spare part . Thank you
5 août 2026
Avis spontané
Réponse de Geepas UK
Hi Morag ,
Thank you for your wonderful feedback.
We're delighted to hear that our team was able to help with the replacement grater and that you're pleased with your food processor. It's great to know that everything is working well again.
We truly appreciate your kind words and continued support.
Kind regards,
Geepas Customer Support
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