Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Ich gebe es ein Stern es leckt nur rum die Gegner sind zu stark das spiel ist generell schlecht weil man einfach das spiel ganz leicht machen können hätte weil so es auf normal viel zu schwer ist ich... Voir plus

Noté 1 sur 5 étoiles

I’ve been playing this game for quite a while now, and it’s honestly really frustrating how little the devs seem to care about their player base. The resin system is horrible. You only get 20... Voir plus

Noté 2 sur 5 étoiles

Die wundervolle Landschaft wird von den nie enden wollenden Dialogen komplett tot geredet. Seit einer Stunde bin ich nur damit beschäftigt Dialoge wegzuklicken und kann nicht questen. In meiner ohnehi... Voir plus

Noté 3 sur 5 étoiles

I've played this for years, having discovered wuthering waves, I realise that genshin is becoming very boring. Unlike WW that has a skip button, if you don't want to read the long-winded story you can... Voir plus

À propos de l'entreprise


Coordonnées de contact

1,4

Mauvais

TrustScore 1.5 sur 5

68 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,4

Tous les avis

(68)

14 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Ich gebe es ein Stern es leckt nur rum…

Ich gebe es ein Stern es leckt nur rum die Gegner sind zu stark das spiel ist generell schlecht weil man einfach das spiel ganz leicht machen können hätte weil so es auf normal viel zu schwer ist ich deinstalliere es eh weil kein bock mehr drauf und so ich frage mich warum man so ein spiel raus bringt wenn eh alles zu schwer oder ob ist

15 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

The game doesn’t want you to play it

I’ve been playing this game for quite a while now, and it’s honestly really frustrating how little the devs seem to care about their player base.

The resin system is horrible. You only get 200 resin a day, with no consistent source of Fragile Resin, making it incredibly difficult to properly upgrade your roster. On top of that, you have daily rotating domains. So, if there’s a character you want to upgrade, you may have to wait until the specific day their required materials are available. Why is this still a thing?! It feels like an unnecessary restriction that only serves to slow down progression.

And don’t even get me started on the absolute joke that is the amount of Primogems we get per patch. You don’t even get enough to guarantee a 5-star character without having to save for multiple patches.

That being said, the game definitely has its good qualities, and there are plenty of things I enjoy about it. However, I feel like the bad aspects I mentioned outweigh the positives by a significant amount and ultimately make the overall gameplay experience much worse than it needs to be.

The game has a lot of potential, but these systems make it feel unnecessarily restrictive and frustrating for players who just want to enjoy building their characters

11 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

I can't even enjoy my aimless wanderings

Every new update on regions to explore etc left me less and less enthusiastic about checking them out, especially when paired with some stupid mini event where the whole point was to play mini games that I don't want to play and have no interest in(Making tiktoks? For real? Walk your character from point A to point B to complete the "challenge"?).

My main enjoyment came from rambling through older, much more expansive areas because I enjoy simply appreciating the gorgeous details of the world around me and finding secret chests that I guess the devs forgot even existed since the treasure compasses missed them. The most recent update of a region so small yet so empty of engagement while causing older regions to completely glitch out scenery-wise, I can no longer ignore that this game has become truly boring and so out of touch with its player base to the point that even an outlier like myself, happy to wander aimlessly around between updates, has had enough and uninstalled it to look elsewhere for something to engage my time with.

Don't get me started on the important lore drops that only happened in limited time events. So newer players like myself would never learn organically in game extremely important info because it's locked in a past event that will never happen for newer players. Instead the characters would suddenly make an offhanded comment about something that, if you weren't there when the event came out, you would never learn in game. It's part of why I lost investment in uncovering the truths of teyvat and would rather not engage with new content.

8 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

800 HORAS EN LA PLAY 5

TENGO LITERALMENTE 800 HORAS EN LA PLAY 5 CON GENSHIN. SIEMPRE HE ESTADO AHÍ DESDE 2022 PERO NO AGUANTO LAS MIGAJASSSS

15 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Long time players

I’ve played this game for a long time as a F2P/low spender, and lately each patch feels increasingly unfriendly toward longtime players.

The biggest issue isn’t wanting every character for free — it’s that the game now feels heavily designed around mandatory pulls, specific supports, signature gear, and tightly restricted team compositions just to make characters feel complete.

Rewards and currency income no longer feel proportional to the growing cost of keeping up with the meta. Older characters also feel outdated much faster than before, which makes years of investment feel less meaningful.

What made this game enjoyable originally was creativity, flexibility, and being able to slowly build your account over time. Recently it feels more like players are pressured into pulling constantly to avoid falling behind.

I still care about the game and want it to improve, but the current direction is damaging player trust and making the experience feel more exhausting than exciting.

13 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Genshit Impact

No rewards from events or in general unless you'll pay a real money, devs aren't listening players feedback, they're stingy asf (and it's the shortest and the lightest way to put it), they'll more quickly silent you rather then try to do something with it and they're stingy asf, if you consider playing Genshin impact, don't, waste of time, happyness and guarenteen of ruined mood

11 mai 2026
Avis spontané
Noté 2 sur 5 étoiles

Gebe leider nur 2 Sterne

Gebe leider nur 2 Sterne, weil das große Problem, was das Spiel hat, ist zu viele anmelde, versuche bitte laden Sie die Seite neu und versuchen sie es später noch mal und es kommt, auch wenn man sich im Spiel einloggen möchte was soll, das genau sowas macht es kaputt, wenn man sich nicht einloggen kann und es sind nicht nur ein bar die das Problem haben, sondern eine Menge und da sollten die mal dran arbeiten, weil es auch schon über Monate und Jahre so geht sonst Hammer spiel aber das sollten, die endlich mal im Griff bekommen und dran arbeiten

6 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Theyre a stingy game… only 60 wish for…

Theyre a stingy game… only 60 wish for like each patch. Thats wack. Not even enough to pull a 5 star character. Don’t even get me started the prices. $99.99 rounded up to $103 for 52 pulls. What is that going to do? On WuWa i literally have every single 5 star character. This game is definitely just pay to play. Forces you to watch long boring stories for 60 primos. You guys have to be serious. Then you guys put main DPS with there support on the same banner. This is getting ridiculous, i hope you all understand how scammy & GREEDY this company is for your money. They never ever listen to us. Like don’t you realize if you listen to us PEOPLE WOULD ACTUALLY PLAY YOUR GAME.

13 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

My friend reported me for laughing in…

My friend reported me for laughing in game using LMFAO which was censored, but he did it as a joke, and I was muted for a week. (I did not want him to do it)

I showed screenshots, told support to actually look into it, and explained the situation thoroughly. They pretended they looked into it and blew me off saying it was deserved.

Useless.

25 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Account Recovery Issue – Genshin Impact

Hello,

I’ve been trying to recover my Genshin Impact account for weeks, and I’m honestly very frustrated with the lack of progress.

I stopped playing for about a year and a half because my computer was broken. Recently, I finally fixed it and spent hours downloading and installing the game again — only to find that I couldn’t log into my account. When I tried to reset my password, I discovered that an unknown email address had been linked to it.

I contacted support three times and waited more than 15 days, but my account still hasn’t been recovered. I’ve provided everything requested — purchase receipts from the in-game store, my UID, device information, dates, and other verification details. The only thing I’m unsure about is the exact date of my last login or purchase, although I’ve shared the approximate dates.

Despite all this, I still haven’t received real help or a resolution. I’m even willing to join a Google Meet call to prove that this account truly belongs to me.

I really hope someone can review this personally and help me recover my account. I’ve spent time, money, and years of progress on it, and I just want to have it back.

Thank you for your understanding,
[Thepandaoficial UID:ID 603295045]

9 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

As a longtime Genshin Impact player

As a longtime Genshin Impact player, I deeply appreciate the quality, storytelling, and artistic design this game consistently delivers. However, I believe it's important to highlight a persistent concern: the disproportionate gender balance in character releases. The overwhelming number of female characters compared to male characters may inadvertently alienate a portion of the player base who prefer balanced representation or resonate more with male characters.
While I understand artistic choices and audience preferences play a role, it would be refreshing and inclusive to see greater variety in upcoming releases—especially when the lore presents opportunities for compelling male figures. Representation matters, and diverse character development enhances both narrative depth and player engagement.
I hope this feedback is considered with the intent it’s given: to help evolve an already extraordinary game into one that feels more balanced and welcoming for everyone.
--------------
作为《原神》的长期玩家,我非常欣赏该游戏在品质、叙事和艺术设计方面的一贯表现。然而,我认为有必要指出一个持续存在的问题:角色性别比例严重失衡。相比于男性角色,女性角色的数量显得过于庞大,可能会在无意中疏远偏好男性角色或希望看到更均衡表现的玩家群体。
我理解美术风格和受众偏好在角色设计中的作用,但如果未来版本中能呈现更多样性,尤其是结合背景设定推出具有吸引力的男性角色,这将是令人耳目一新的改进。角色的多元化不仅提升叙事的深度,也有助于增强玩家的参与感。
希望开发团队能够认真考虑这一建议,使这款卓越的游戏在包容性和表现力上更上一层楼。

24 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

NPC ML

Check out shirtless SS Goku so you're less braindead

12 juillet 2025
Avis spontané
Noté 3 sur 5 étoiles

I've played this for years

I've played this for years, having discovered wuthering waves, I realise that genshin is becoming very boring. Unlike WW that has a skip button, if you don't want to read the long-winded story you can't complete the event. I play for exploration, chest finding and puzzles, but far too easy now. I'd give it 4 out of my original 10 these days. So disappointed.

15 mai 2025
Avis spontané

Cette entreprise vous appartient ?

Revendiquez votre profil pour accéder aux outils gratuits de Trustpilot et renforcer vos relations clients.

Créez un compte gratuit

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus