Absolutely nonsence. I purchased the extra stretch socks and they would be lucky to stretch round my wife's thin arms. Normal socks described as wide. Beware! Repy. I purchased the socks that wer... Voir plus
L'entreprise a répondu
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As a cancer patient my practice nurse advised me to wear soft grip socks, I purchased 2 packs from gentle grip, they were delivered in really fast time, quality is very good,no more tight ridges on my... Voir plus
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Having dealt with Gentle Grip for sometime and always been pleased with the quality and value of the product. However i had a quality issue with one pair of socks in my last order. I contacted... Voir plus
L'entreprise a répondu
Really lovely socks,nice colours and comfy. I had an issue with my parcel going walk-about with Royal Mail and on contacting Gentle Grip they couldn't have been more helpful, really excellent customer... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Gentle Grip socks are designed to stay in place without compromising on comfort. Our unique Non-Binding HoneyComb Top gently holds the legs without restriction avoiding irritating and unsightly compression marks. Available in a soft touch cotton, a smooth silky bamboo and a thermal wool blend there are plenty of options to choose from in a multitude of colourways, patterns and designs. IOMI FootNurse offers a range of specialised health and wellbeing socks designed to aid feet, ankles and legs including a Diabetic Gentle Grip sock option with extra smooth toe seams. In addition the range offers cushion foot Diabetic socks, Extra Wide Oedema socks for Lymphoedema, Fluid Retention and other conditions associated with swollen feet and ankles, Flight socks, Energising Compression socks, Toe socks, Plantar Fasciitis socks and more.
Coordonnées de contact
Dove Mill, Dove Road, Deane, BL3 4ET, Bolton, Royaume-Uni
- customerservices@gentlegrip.co.uk
- gentlegrip.co.uk
4,0
Bien
66 avis
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07740929657
Worn these socks twice and my toes are poking out already.
I’ve never had this issue before with any other socks
19 mai 2024
Avis spontané
Réponse de Gentle Grip
We are sorry to hear this. Please make sure they are genuine Sock Shop Gentle Grip socks, as there are imitations. Please contact our customer service dept to assist you further: customerservices@gentlegrip.co.uk
Love Gently Grip Socks
Have had these socks before and always loved them. I needed some more in different colours and they came quickly. Mine do not leave a groove in my leg and are very comfortable. I love them. I learnt this time not to tumble dry them. My fault entirely, so will not do that in future.
3 mai 2024
Avis spontané
Réponse de Gentle Grip
Thank you for your review and we are glad to hear you love our Gentle Grip socks :-)
Great for comfort an Customer Service.
I ordered Gentle Grip socks as recommended by my late mother, as I hate uncomfortable socks and restriction marks around my ankles. Such socks seem quite difficult to find in the "major retail stores". I found that these were just what I was looking for and my feet and legs are really happy in them, stylish designs too. Unfortunately I found a fault with one pair that obviously slipped through Quality Control and contacted the Company. Thank you so much for the prompt and helpful response to my "complaint".
I received a "no hassle" replacement straight away.
The customer service department is to be highly commended, especially in these times where good Customer Service is so rare.
23 mars 2024
Avis spontané
Réponse de Gentle Grip
Thank you for your positive review. Our team are always here to help and we try our very best to resolve any issues :-)
what a revelation. After 40 months, I am told returns are free! When I phoned the company after my poor email reply. I was not given the option to return the 3 unpackaged pairs. So only 1 star now.
I made a purchase from Gentle Grip based on the description - Gentle Grip. I seem to suffer from socks being too tight and leaving a deep groove in my lower leg. I made contact with the company as I could not see the colours I wanted on the website and had a sort of reply by return and I eventually did find some socks that seemed to be what I wanted. Six pairs (Two packs of three) for £13.99 I thought was a good deal so I placed my order. They arrived in good time and I tried a pair on only to find they were still what I would describe as tight. I wore them for a couple of hours and found that unless I rolled them down to my ankles they left a groove on my leg. I put the rest of the socks aside and left them. A week or so later I received an email asking me for a review and I thought before I said what I thought I would give Gentle Grip a chance to offer a different product that might be better for me or as I requested take back one of the packs of three as they were no good to me. That was two weeks ago on the 19th October 2021. I have not even had a sorry but we cant help. So Product potentially Not Fit For Purpose and Customer service Zero. I hope other customers have a better experience. Does anyone want to try for £5 + postage? ( 3 pairs Size 9 colour Charcoal)
1 novembre 2021
Avis spontané
Réponse de Gentle Grip
We are sorry for a very late reply but this review has just been brought to our attention. We are further sorry to hear that you felt you did not have a good experience. Gentle Grip socks are wonderful for most people but we appreciate not for everyone, for one reason or another. Our team are always happy to assist where possible, suggest different recommendations and we accept returns delivery free. We suspect your last e-mail never reached us because we always reply to genuine messages. Customers can always e-mail us at: customerservices@gentlegrip.co.uk
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