Geo Green Power Avis 

Excellent service from Geo Green Power. Recently had an electric vehicle charging point fitted at home, installation team were very efficient, turned up on time, conscientious in their work and even tidied up when they had finished. Would highly recommend.

Explained everything that was required, how long the job would take. There was no hard sell, pushing me to have panels and batteries etc. That decision was left to me whether to have panels only or with batteries.
After completing the work they tidied up and no mess left.

First class service from Geo Green Power 100% recommend Geo Green Power, we have been doing business with them for about 12 years.

Engineers arrived on time. Were very helpful and worked very efficiently. Respected our home and answered all our queries. Would recommend Geo Green Power for all heating and solar energy requirement's. Also price competitive

Engineer Arthur was both professional and personable being prepared to answer questions in a way I could understand. He was thorough and conscientious, clean and tidy in his work, comprehensive in his checking and testing, as well as cleaning. He gave us a very good impression of his Geo Green Power company and we will want to use them again.
Excellent. Eric & Ruth Westbrook.

Excellent service. The most thorough service that my Ecodan air source heat pump has ever had. Arthur the engineer did a great job,
Would definitely recommend the company.

Efficient, clean installation with high standards of workmanship. Company very helpful and responsive. Very happy to recommend.

Geo Green fitted my solar panels in Nov 22. Having just moved suppliers I needed some information on a PDF doc. I phoned Geo Green, accounts dept, spoke to Tracy and had the information by email within 10 minutes. Superb service. Thanks Tracy.

Prompt attendance by engineer and extremely polite and informative

Been working with this company for years great to work with very helpful and knowledgeable,
My contact Rob is a pleasure to work with,
Keep up the good work

From my initial contact with Geo Greenpower right through to the completed service was a simple and efficient process. Marie kept me informed and managed to reschedule the appointment without drama. The engineer (Arthur) was on site at 0800 as arranged. Carried out a full and effective service on our 7 year old GSHP, identified and rectified a number of issues whilst on site and provided a full written report. Arthur was happy to fill in my knowledge gaps around the system which is a big help. A great company to work with and I have no problem at all leaving a 5* review. We'll be using them again without hesitation.

Really thorough and knowledgeable service of our heat pump and heating system by Anand. Much, much better than any company we’d had before. Not the cheapest but well worth the money - you get what you pay for. Highly recommended.

Installation very professional and on time by Sam Jimmy Ross Frank and Vance - really nice set of lads.

Professional and efficient service

Adam and Isaac came to sort out a problem left by a previous contractor who is no longer in business. In the space of a few hours they had recognised and solved the problem. They were extremely helpful, very professional and very patient! Thank you!

Arthur was professional and helpful and took time to explain things to me and also fixed a couple of historical issues - great service

Superb,service and communication.

The service administrator Marie was extremely helpful and communicative and the service engineer who came out to service our ground source heat pump was brilliant and very thorough ,I would very strongly recommend the company and the people👍

Polite, professional, no mess left behind; AND miracle of miracles, legible writing on the report; it is so rare!
I only gave 5 stars because I couldn't give 6 stars. Please send these guys for the next service.

Last year I booked Geogreen to do a service of my air source heat pump. The initial booking in was no issue, however a day or two before the engineer arrived, the service manager, the service manager, emailed to say there had been a problem with my appointment, they would reschedule.

Thinking that was that, I arranged to go out on the original day. As I was leaving the house, I met the Geogreen engineer. I told him I thought he’d been cancelled and that I was on my way out, we’d need to rearrange.

What followed was a saga of how not to communicate with customers with the service manager, and then the service administrator failing entirely to arrange a new appointment over many months.

It made me think that if I ever go into business that it would be lovely to not need new customers or to be able to employ people who turn money away from my company.

It was just awful, after email after email and assurances they’d book me in, they just miserably failed. I got it done by someone else, who replied to their email, came when they said they would and didn’t mess me about.

You may get lucky with these folks, but my experience has been that if anything doesn’t go according to plan, they just can’t cope with it. I wouldn’t leave my hot water in the hands of people like that.

***** UPDATE ****

The day after I posted this review, the company complained to Trust Pilot that I had included names in the review - I have edited them. They didn’t contact me to apologise or explain themselves. They didn’t even contact me to ask this themselves.

Ask yourself - do you want to do business with a company who can’t even arrange a visit and whose response to that is stage management and not putting anything right?

This is my first time using Geo Green to service my solar PV system. The engineer is professional, gentle, and arrives on time. The administrative staff is responsive to all of my inquiries.