Geo Green Power Avis 

175
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I recently used geo green power to sèrvice my heat pump. I also had a small problem with heat and the very kind man talked me through fixing it on phone. The engineer who came was very thorough and p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Oh yes! After indifferent service by our new-build air source heating installers, Geo Green popped up in a Google Search. Read well, so gave it a chance. Phew, glad we did. Telephone arrangements made... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have two lots of work done by Geo Green. The reparation work done by GG on our ASHP, after the installation company had ceased to trade, was excellent. Very professional and the two engineers w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Without a shadow of doubt, GeoGreen provide the very highest level of expertise & professionalism. Their expert engineers are truly professional & go that extra mile. The ASHP installation at my home... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société d'énergie solaire
  2. aussi dans
  3. Entrepreneur en énergie solaire
  4. Entreprise d'énergie thermique
  5. Environnement et ressources naturelles renouvelables
  6. Fournisseur d'équipements d'énergie solaire
  7. Solutions et équipement énergétiques

Écrit par l'entreprise

As a nationwide renewable energy installer Geo Green Power is passionate about renewable energy and believe that there has never been a better time to take control of your energy needs. Whether you’re looking for a large commercial system or something smaller we can advise you on the best options available. We specialise in all types of Solar Panel Installation including domestic and commercial, roof mounted and ground mounted systems. Our experience and expertise enables us to work around your needs and design and fit a system that looks good, works perfectly and lasts for many years. Geo Green Power was established to enable investment into renewable energy research and development and our original focus was solar PV for homes and businesses. Since 2009 we’ve gone from strength to strength, expanding our business operations and developing our expertise to include heat pump installations, and other renewable and energy efficient technologies. We specialise in bespoke commercial projects and private home installations. Our business is built on a single core value: To employ people who provide the best customer experience possible. We work alongside customers to create the most cost effective and efficient renewable solutions for their heating and energy needs.

Take control of your energy!

Écrit par l'entreprise

Whether you are looking to cut costs, reduce your carbon footprint or secure your future energy supply, we offer expert advice, design and installation for your renewable projects.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

175 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(175)

29 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

Excellent service

Excellent service. First time we have used Geo Green Power to undertake a service on our solar panels, inverter and batteries.
Their engineer was knowledgeable, efficient, courteous and kept me informed at every stage of service. Isaac is a credit to Geo Green Power. We were so impressed, we intend to use your services for regular maintenance for our system.

27 novembre 2023
Avis spontané
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Réponse de Geo Green Power

Thank you for taking the time to write such a lovely review, we're really pleased that Isaac was so helpful and knowledgeable and we will pass on your comments to him.

We would love to know what we could have done to achieve a 5 star rating from you if you have time to share your thoughts on where we can improve.

Noté 5 sur 5 étoiles

Excellent service

Excellent service. First time we have used Geo Green Power to undertake a service on my Air Source Heating.
Service engineer was knowledgeable and efficient and left the working area clean and tidy afterwards.
Definitely use the company next year.

3 janvier 2024
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Réponse de Geo Green Power

Thank you so much for your lovely review, and we're very much looking forward to seeing you next year!

Noté 5 sur 5 étoiles

A great team to work with

Please, pass on our thanks to our engineer for his visit today to service our solar PV system. He was super helpful, knowledgeable, informative and a pleasure to work with. Equally the support and communication we’ve received from the office team has been second to none. Thank you all.

3 janvier 2024
Avis spontané
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Réponse de Geo Green Power

We're delighted that you have taken the time to provide us with a review and given us five stars!

We always want to provide an excellent service for our customers and we will definitely thank our engineer on your behalf. Thank you for your kind words.

Noté 5 sur 5 étoiles

Returning Customer

This is the second time we have used Geo Green. Our solar panels were fitted in 2019 and now we have added a battery in October 2023. As can be the case with new technology there were teething issues which necessitated extra visits. But these were efficiently arranged by the office staff and the engineers always turned up when expected, which is always a bonus. Everyone was extremely polite and very patient when trying to explain technical things to a non-technical person - me! All is now up and running and I am a happy bunny. I would add a helpful hint to new customers that if you change your internet provider or get a new router then check with Geo Green as the boxes on the wall connect through your internet connection and you won't get any data on your system if they are not updated.

8 décembre 2023
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Réponse de Geo Green Power

What a lovely review to receive just before the weekend, thank you so much!

We're delighted that once again we have delivered a 5 star service for you. It's always our aim to build partnerships with our customers and work alongside them maintaining, services and expanding their renewable investments!

Noté 5 sur 5 étoiles

Tesla Solar Battery Unit

Geo Green fitted a Tesla solar battery storage unit for us in conjunction with our existing solar panels. They honoured our request to fit the unit under the stairs cupboard which meant man handling the heavy box through the house. They were efficient and friendly in answering all our questions and instructing us on how to use the unit and the accompanying phone app. On completion they even cleaned up after the installation.
Later when we changed electricity suppliers, I requested help from Geo Green on a technical matter which the electric company needed. Geo Green had no problems helping with my enquiry and promptly drew up a schematic for my new suppliers. We were very pleased with the installation, and the way the Tesla storage box performs plus their kindness in helping with the schematic. So, I would not hesitate to recommend them to anyone.

26 août 2023
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Réponse de Geo Green Power

Thank you for taking the time to leave such a lovely review. We're always happy to provide ongoing support to our customers as we believe that your renewable system is a long-term investment and we want to be an ongoing partner.

Noté 5 sur 5 étoiles

Professional Solar, EV and Battery installation

Setting up home generation systems combining Solar, EV and Battery isn't simple, so I was looking for reassurance from a larger provider with a process and team that would would provide support. I have found both Sales, Project co-ordination, Accounts and Installation from Geo Green have worked well together to give a smooth overall process. Great to have the EV charging directly from the Solar Panels and the Battery to reduce peak electricity rates.

13 avril 2023
Avis spontané
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Réponse de Geo Green Power

Thank you for your lovely review. You're absolutely right in thinking these combined systems are not always straightforward, but delighted that we have delivered everything you were looking for and the experience was smooth from start to finish.

We're always looking to deliver a 5 star service and it's great to know that we have.

Noté 5 sur 5 étoiles

Air Source pump service

Air Source pump service - first one and didn't really understand how to make the system as efficient as possible given the size of the bills!

George was very professional and knowledgeable and pointed out a number of improvements to my heating system. Would highly recommend Geo Green Power.

28 mars 2023
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Réponse de Geo Green Power

Thank you Bob for taking the time to leave this lovely review! We always aim for a 5 star experience, and we're delighted to hear this is what you've received from our renewable energy team!

Noté 1 sur 5 étoiles

In 2014 I had a 10k solar system…

In 2014 I had a 10k solar system installed, from the inspection team to the installation team I would give 5 stars to them all. In 2016 I had a battery system installed once again I would give 5 stars.
In the last two years I had two problems with the system, the first was a problem with a piece of equipment from the initial installation, when the system wasnt registering on the meter, after a week I contacted you, eventually after about three weeks someone turned up to check the system, although it was found it was still under warranty, for some unknown reason it started working again, no explanation was ever given. The second situation was approx three weeks ago, my sunnyboy had stopped working, but this might have been due me having a new router installed, after contacting you again I got no help, after a week it seemed to right itself, (whether the router was the problem who knows) so your back up service I would give 1 star.
Yours Colin Guy.

14 août 2022
Avis spontané
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Réponse de Geo Green Power

Dear Colin, we are incredibly sorry to hear that our support service has not lived up to your expectations. We are pleased that your monitoring is fully operational now, and we will look into why we did not follow up properly after this latest issue. Our team will contact you to formally apologise.

Noté 5 sur 5 étoiles

Professional Quality Service

We have just had Solar Panels installed by Geo Green Power.
Starting with the initial consultation which was professional, knowledgeable, polite and easy to understand, through to the final installation in which the technicians and electricians answered all questions excellently, were polite and very neat & tidy.
We are very pleased with the overall experience.
Thank you.

7 mars 2023
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Réponse de Geo Green Power

Thank you for taking the time to leave us such a lovely review. We're absolutely delighted that you are pleased with your system and feel that we deserve 5 stars!

Noté 4 sur 5 étoiles

Good overall experience

Good overall experience
So thank you
Bit pricey
Took ages to get the scaffolding down once work was completed

23 février 2023
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Réponse de Geo Green Power

We really value your feedback, and would like to once again apollogise for the time taken to remove the scaffold. As explained, we use third party contractors for scaffolding, but understand the frustration caused when our contractors let us down and don't remove scaffold in the time frame requested.

Thank you for taking the time to share your views, we're glad that you are happy with your system but disappointed that we did not deliver a 5 star service on this occasion.

Noté 5 sur 5 étoiles

The staff were very helpful they…

The staff were very helpful they explained the process even when I had problems understanding they made it easy by eliminating the technobabble. The engineer was very polite and informative would definitely recommend there services

17 février 2023
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Réponse de Geo Green Power

Thank you Bridget for taking the time to leave us such a lovely review, I will ensure that the feedback is shared with the engineer that visited and the wider team.

We always aim to provide a 5 star service and we're therefore delighted that this is what you have rated us at. Many thanks again, Kat

Noté 5 sur 5 étoiles

Excellent service the team know their…

Excellent service the team know their stuff extremely efficient set up installed for us would highly recommend thanks geo green team.

12 décembre 2022
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Réponse de Geo Green Power

Thank you Michael for leaving us with this fantastic review. We're delighted that you experienced a five star service and we look forward to working with you again in the future.

Noté 5 sur 5 étoiles

Good experience

Good company easy to deal with.Fitted as per schedule
.Advised well on equipment and looks good .
Staff polite and obliging

11 octobre 2022
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Réponse de Geo Green Power

Thank you for your lovely review, we aim to deliver a 5 star service for everyone and are delighted that this is what you received. It was a pleasure working with you and hope your system performs well for many years to come.

Noté 5 sur 5 étoiles

Solar generation

Great company to design, install and commission your solar system. Competitive pricing yet customer-focussed, with a personal touch. You may need to wait as they are popular but it's well worth it. Nice attention to detail throughout the process and now generating our own power!

30 novembre 2022
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Réponse de Geo Green Power

Thank you for taking the time to give us such a fantastic review! It was delightful working with you and we're happy to hear that a 5 star experience is what you've received.

Noté 5 sur 5 étoiles

We have used Geo Green Power for solar…

We have used Geo Green Power for solar panel installations at our company sites and have had excellent service and attention from all contacts within the business. Highly recommended!

24 novembre 2022
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Réponse de Geo Green Power

Thank you Deborah for taking the time to leave this review.

We have been delighted to support you with these projects and thrilled that you have received a five-star service throughout.

Noté 5 sur 5 étoiles

Great installation

Great installation. The lads on site extremely efficient and professional. Would recommend to anyone

1 août 2022
Avis spontané
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Réponse de Geo Green Power

Thank you for taking the time to leave this review. We always aim for excellence, and we're glad to hear this is the service you have received.

Noté 4 sur 5 étoiles

solar panel purchase

The general experience was and value for money was good, and I was impressed by the fact that a damaged tile was replaced without me having to chase up the problem
It would have been 5 but for the reason that the on-site survey did not indetified the raised vents on the roof so that at installation time the solar panels were not installed in the agreed position.

28 septembre 2022
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Réponse de Geo Green Power

Thank you for taking the time to provide your feedback. We're very sorry that we had to make changes to the panel layout at installation stage, it's sometimes difficult for us to get a full picture of a roof until we have scaffold in place but we understand that it's frustrating when plans have to change at a late stage.

We hope that your installation is generating well and making the most of this Autumn sunshine.

Kind regards, Kat.

Noté 1 sur 5 étoiles

Check they'll cover your postcode first!

Exchanged emails with this company about solar installation. Was instructed to take photos and fill out a form with a lot of information, because they were too busy to visit without the information. Then got an email back to say too far out of area so can't help.

Please either make your coverage area clear on your website, or when asking for the form to be filled out. Or at the very list have you form flag an outside area postcode so people don't waste their time. Thank you.

19 octobre 2022
Avis spontané
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Réponse de Geo Green Power

We're very sorry to read about your experience and completely understand your frustration. We're reviewing your suggestions and will ensure that we make it clear that we only operate within a certain area for our domestic installations.

As you have outlined, we are experiencing an unprecedented number of enquiries and have only recently introduced this process to help us respond more quickly. Our process can clearly be improved in line with your feedback and I would like to thank you for raising this with us.

Once again, you have our sincerest apologies.

Kind regards,

Kat Auckland
Managing Director

Noté 4 sur 5 étoiles

The install was quixk and efficient

The install was quixk and efficient. The initial install was cancelled due to scaffolding not turning up. So was delayed by a couple of weeks. But overall very pleased.

6 septembre 2022
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Réponse de Geo Green Power

Thank you for your review, apologies again about the scaffolding delay but we're delighted that you are pleased with your system and I hope that it is generating nicely for you. Many thanks.

Noté 5 sur 5 étoiles

Solar PV installation, |Toton, Nottingham

The installation was delivered on time and at a competitive price. The work was neat and the placement of units was exactly where we wanted. Sam and all the team were particularly helpful and the office answered all our questions.
Very well done Geo Green Power. Many thanks!

6 juillet 2022
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Réponse de Geo Green Power

Thank you for taking the time to leave this review. We always aim for 5 star experience, and we're glad to hear this is what you've received from Sam and our renewable energy team!

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