Geo Green Power Avis 

175
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I recently used geo green power to sèrvice my heat pump. I also had a small problem with heat and the very kind man talked me through fixing it on phone. The engineer who came was very thorough and p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Oh yes! After indifferent service by our new-build air source heating installers, Geo Green popped up in a Google Search. Read well, so gave it a chance. Phew, glad we did. Telephone arrangements made... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have two lots of work done by Geo Green. The reparation work done by GG on our ASHP, after the installation company had ceased to trade, was excellent. Very professional and the two engineers w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Without a shadow of doubt, GeoGreen provide the very highest level of expertise & professionalism. Their expert engineers are truly professional & go that extra mile. The ASHP installation at my home... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société d'énergie solaire
  2. aussi dans
  3. Entrepreneur en énergie solaire
  4. Entreprise d'énergie thermique
  5. Environnement et ressources naturelles renouvelables
  6. Fournisseur d'équipements d'énergie solaire
  7. Solutions et équipement énergétiques

Écrit par l'entreprise

As a nationwide renewable energy installer Geo Green Power is passionate about renewable energy and believe that there has never been a better time to take control of your energy needs. Whether you’re looking for a large commercial system or something smaller we can advise you on the best options available. We specialise in all types of Solar Panel Installation including domestic and commercial, roof mounted and ground mounted systems. Our experience and expertise enables us to work around your needs and design and fit a system that looks good, works perfectly and lasts for many years. Geo Green Power was established to enable investment into renewable energy research and development and our original focus was solar PV for homes and businesses. Since 2009 we’ve gone from strength to strength, expanding our business operations and developing our expertise to include heat pump installations, and other renewable and energy efficient technologies. We specialise in bespoke commercial projects and private home installations. Our business is built on a single core value: To employ people who provide the best customer experience possible. We work alongside customers to create the most cost effective and efficient renewable solutions for their heating and energy needs.

Take control of your energy!

Écrit par l'entreprise

Whether you are looking to cut costs, reduce your carbon footprint or secure your future energy supply, we offer expert advice, design and installation for your renewable projects.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

175 avis

5 étoiles
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4,9

Tous les avis

(175)

29 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Professional outfit!

Professional outfit who couldn't do enough for us as a client. Look forward to working with them again.

27 avril 2022
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Réponse de Geo Green Power

Thank you David for your review. We aim for five star service and are delighted to hear that's what you've received!

Noté 1 sur 5 étoiles

Poor levels of communication!!

Contacted Geo Green 28/03 for a quote for Solar and Battery, their admin staff reached out to gather information for a desktop quote, zero communication from the company to the date of this post,

I would avoid as this is not a great customer experience and makes me think that if it is poor communication now, what would it be like if i had agreed for any works to commence.

22 avril 2022
Avis spontané
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Réponse de Geo Green Power

Dear Stuart
I understand completely that you are disappointed with the level of communication that you have received and I would like to apologise for this and offer an explanation as to why this has happened on this occasion.
We are currently experiencing an incredibly high volume of calls, the climate crisis and increasing energy bills have caused an unprecedented number of homeowners and businesses to contact us and enquire about renewable energy systems.
All of our customers, and potential customers are important to us and we’re very sorry that we haven’t met your expectations.
We are currently recruiting for a number of new team members to join our team so that we can improve our lead times and ensure that we’re always meeting customer expectations in the future.

Kat Auckland
Managing Director

Noté 5 sur 5 étoiles

A fantastic service all-round

A fantastic service all-round - highly recommended

We had ground source heat pumps fitted by Geo Green Power this year.

Some observations;

- The installation was handled with great care, consideration and professionalism by the team, led by Rob. It was a delight to have them here.

- The ground works were done with incredible attention to detail. In just a very short time you could not tell the pipes had been laid in the field. We've planted a wildflower meadow in the field and look forward to seeing that take shape this year!

- The system was top-spec, with only really quality products used.

- The system is working perfectly. We had one small issue with noise (we probably had the pump working too high). George quickly came out and sorted it. We did decide to keep our boiler back in case the heating was not warm enough or the water was not hot enough, We've not even bothered plumbing it in because the ground source heat pumps all work brilliantly.

Our confidence in the job on the ground source heat pumps meant we decided to only speak to Geo Green for the next part of our installation, solar panels. Again, every aspect of the job was great. A first-class team did the installation, the panels are great and excellent quality and - even in winter - they have made a difference.

Geo Green have also sorted EV charging points for us, and we've received another 5 star service working with Rohith.

It's clear that everyone we have met really enjoys their role at Geo Green, and that reflects in the service and professionalism you get across all aspects of the business.

We'd highly recommend them.

11 février 2022
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Réponse de Geo Green Power

Thank you for taking the time to provide such a fantastic review! We always aim for a 5 star experience and we are delighted that this has been the case with your system.

Noté 5 sur 5 étoiles

True professionals with a happy smile

the workpeople from Geo-Green are always very professional and very pleasant. I would recommend them for any project, the planning and installation of the projects could not be faulted.

3 février 2022
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Réponse de Geo Green Power

Thank you for taking the time to leave this review. We always aim for 5 star experience, and we're glad to hear this is what you've received from our renewable energy team!

Noté 5 sur 5 étoiles

Excellent service

Excellent service, and very competent engineers, happy Friendly and competitive prices. That is all we needed.

25 janvier 2022
Avis spontané
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Réponse de Geo Green Power

Thank you for taking the time to leave us a review, we always aim to deliver an excellent service and we're delighted that you have given us 5 stars.

Noté 5 sur 5 étoiles

Excellent service - professional and pleasant, …

We engaged Geogreen after receiving a number of quotes. Not only was the communication brilliant throughout, there was huge effort made to ensure that the work was fitted in to meet with our existing timescale. We already had scaffolding arranged for our builder to sort out various issues with the roof, and as it was only booked for a month, we needed Geogreen to fit our panels and optimisers during the time it was here. They scheduled the work perfectly. Every one of the people who arrived i.e. pre-installation check as well as the men who did the work were absolutely on time and very pleasant in manner besides being highly professional. Work went smoothly and to time. Thanks to all who were involved.

3 septembre 2021
Avis spontané
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Réponse de Geo Green Power

Thank you for taking the time to provide this lovely review. We were delighted that you chose to work with us on this project and glad that you had such a great experience. Our aim is to always deliver a five star service.

Noté 5 sur 5 étoiles

Oh yes!

Oh yes! After indifferent service by our new-build air source heating installers, Geo Green popped up in a Google Search. Read well, so gave it a chance. Phew, glad we did. Telephone arrangements made with head office, pleasantly polite, obliging engineer arrived at the allotted time, did his thing, plus sorted aspects beyond his remit (left in a right state by the original installers) leaving everything clean & tidy, with a list useful tips. Peace of mind at last. Well done Team Geo Green.

13 août 2021
Avis spontané
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Réponse de Geo Green Power

Thank you so much for leaving us this fantastic review. We're delighted that you experienced a five star service and we're looking forward to working with you in the future should you ever need us again.

Noté 5 sur 5 étoiles

Very good experience fitting my solar…

Very good experience fitting my solar system

13 août 2021
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Réponse de Geo Green Power

We’re delighted that you have given us a 5 star review and are very much looking forward to our next project with you. Thank you.

Noté 1 sur 5 étoiles

Do Geogreen know what they are doing with household clients?

We have been very disappointed indeed with Geogreen. Initial sales pitch was excellent, to secure 8k house solar power and hot-water via solar. Thereafter a litany of issues:
1) No help at all from Geogreen in working out how to liaise with power company to change connections with outside junction boxes. Numerous e-mails on our part to do this.
2) For installation, crew turned up unannounced to put scaffolding up. Told it was going up on a different roof to one we previously agreed, so had to run around consulting neighbours, wondering if planning permission was required.
3) Crew for installation were really nice people, but lacked a long enough 'lead' required for the installation of Solic 200 to the hotwater tank (why not thought of before??). Then the frustration really mounts..
4) Numerous trips to sort out the Solic 200 lead. First installation resulted in an overloading of the Drayton heating system - if I had not had heard this 'crackling' and run to switch off the system at the fuse board, there was a serious risk that the house would burn down. Thank fully not.
5) Numerous visits followed to sort this aspect out, including replacing of Drayton box which had 'burnt out'. E-mails to company unanswered/ taking a lot time to reply.
6) Finally, the Solic 200 was properly installed... or so we thought... alas not, it is now not working. Rang the company (Solic 200) myself to try to find out why, as we did not trust Geogreen anymore. Probable that initial overloading of circuit damaged the Solic 200, so it worked temporarily, but then gave up.
7) very poor after sales service and customer service.

Summing up, all the people who visited were very nice. However. strongly get the impression that Geogreen don't really know what they are doing in the domestic market place, as their real focus is on big corporate clients. Would NOT recommend to another household.

11 août 2021
Avis spontané
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Réponse de Geo Green Power

We are very saddened to read this review of our service and are incredibly sorry that you feel this has been your experience. We know your installation encountered a number of issues, which were all resolved at the time, and we are due to come to you on Monday to look at the SOLIC 200.

We want all of our customers to receive a 5 star service, and if we have let you down we are incredibly sorry. We’re determined to ensure that your system is working properly and meets all of the needs that were outlined when we designed this with you; we will continue to work with you until this is the case.

Noté 5 sur 5 étoiles

Solar installation

Great team, from design to installation. Efficient, knowledgeable and professional. Would use again.

10 juin 2021
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Réponse de Geo Green Power

Thank you for your review. We really appreciate you taking the time and are happy to see that we have delivered the 5 star service we aim for!

Noté 5 sur 5 étoiles

Geo Green Power always deliver

Geo Green Power always deliver what was agreed at the contracted price. Very professional and highly recommended.

12 mars 2021
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Réponse de Geo Green Power

Thank you Derek for taking the time to provide such a great review. We are always delighted to work with you and we are happy to hear that this has been the experience you've received.

Noté 5 sur 5 étoiles

Contacted this company to ask for help…

Just to follow up on our first review. We would like to totally retract what was first said: This company has gone out of it's way to provide excellent feedback and information relating to our original query. So much so that James (a director) visited our home and set out all options and pitfalls so that we could make a truly informed decision about the changes we would like to make to our home. I don't think you could get much better service than that. Many thanks!!

Contacted this company to ask for help in future proofing our home to help lower it's carbon footprint. We were looking for innovative ways and genuine guidance on what is available and how well it would suit our house. Whilst the first conversation with an operative was quite useful, we then received very limited follow up or engagement even though we had made it clear we would be interested in pursuing a number of options. After chasing them up on a response we got a very limited to reply specifically about solar panels with absolutely no interest by them of following up any of the other enquiries. Can only assume they are chasing bigger fish or have limited understanding of future environment impact solutions.

8 mars 2021
Avis spontané
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Réponse de Geo Green Power

We’re really disappointed by this review. If we have left you feeling that your enquiry was not important to us we are truly sorry. We have clearly not delivered the service that we want every one of our potential customers to receive. Thank you for providing additional contact details, we will be in touch with you to apologise personally and also to see if there is anything we can do to support your project.

Noté 5 sur 5 étoiles

The service provided was excellent

The service provided was excellent. many thanks

5 mars 2021
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Réponse de Geo Green Power

Thank you for taking the time to leave this review. We always aim for 5 star experience, and we are glad to hear this is what you've received!

Noté 4 sur 5 étoiles

Solar Panels

The meeting to examine what was possible etc was very good and the Geo Representative could not have been more knowledgeable friendly and helpful.
The pre installation team were equally good as was the team that came to install the panels.
My only criticism would be that there was a lack of information to me about the timing and procedure for applying to my provider for their agreement. Some weeks were lost it would appear between the actual switching on of the panels and an agreed date with my power supplier. The panels look good and are barely noticeable,I would be interested in some more in the future.

12 janvier 2021
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Réponse de Geo Green Power

Thank you for taking the time to provide this review. Our ambition is for all of our customers to have a 5 star experience and we will certainly be looking into what the communication issues were with regards to the SEG.

Once again, thank you for your time and feedback and we would be delighted if we could help you with your future install.

Noté 5 sur 5 étoiles

Well worth looking at...

It's very hard to find good companies that will get the job done to a high standard and in a friendly and efficient manner. Making the choice to give a large sum of money to a company, that you only know from reviews and the Sales chap, can be a leap of faith! However, from start to finish, Geo Green provided an excellent solution and service to me when installing our 26Kw Ground Source Heating installation. The project management and installation teams worked well with the challenging requirements and also negotiating the unique challenges of Lockdowns. Some things did take longer than anticipated and there were unforeseen issues, but the mark of an excellent company is how these issues are resolved and I was certainly not let down. I would whole heartedly recommend Geo Green to anyone wishing to venture into Heat pump technology.

12 janvier 2021
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Réponse de Geo Green Power

Thank you for taking the time to provide such a great review. During these larger installations we do often encounter unforeseen issues, but our aim is for the customer to always be completely satisfied with the end result. We are delighted that this has been the case with your system and that you have chosen to give us 5 stars.

Noté 5 sur 5 étoiles

Domestic solar panels installation

The Company proved to be efficient and professional throughout, and have been a pleasure to deal with. I would have no hesitation in recommending their services.

20 août 2020
Avis spontané
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Réponse de Geo Green Power

Thank you Nigel for your review. We aim for five star service and are glad to hear that's what you've received!

Noté 5 sur 5 étoiles

It has all gone really well

It has all gone really well. I was expecting competence and got excellence.

22 juillet 2020
Avis spontané
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Réponse de Geo Green Power

Thank you for taking the time to leave this review. We always aim for excellence, and are glad to hear this is the service you have received.

Noté 5 sur 5 étoiles

Very neat and very efficient

22 juillet 2020
Avis spontané
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Réponse de Geo Green Power

Thank you for taking the time to leave this review. We aim to deliver our customers a five star service and are glad this has been your experience.

Noté 5 sur 5 étoiles

Very professional

8 juillet 2020
Avis spontané
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Réponse de Geo Green Power

Thank you for your review. We really appreciate you taking the time to leave this review, and are glad to see that we have delivered the five star service we aim for.

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