George Boyd Architectural Ironmongery  Avis 

171
•
TrustScore 3.5 sur 5

3,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

My 1st order with George Boyd ( as a property developer): Delivery by DHL one day late, just dumped outside the door, despite us being here. Product box damaged. No fixing screws, instructions (or te... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've asked Kevin Galley at George Boyd/Jewson, Bernard Street, Glasgow to source two ironmongery items for doors, both were unusual, older items – he tracked them both down and supplied them. He is fr... Voir plus

Noté 5 sur 5 étoiles

Angela Travers at George Boyd Scotland is brilliant, patient, kind and very helpful. Always on hand to assist no matter how simple my query may be. I manage a building for FirstPort Retirement, an... Voir plus

Noté 5 sur 5 étoiles

As fantastic as I had hoped. After a couple of rocky starts with the email a question option, (no response), and the central phone operator giving me the wrong number, (for debt management), I got thr... Voir plus

À propos de l'entreprise

  1. Quincaillerie
  2. aussi dans
  3. Fournisseur d'engins de chantier
  4. Fournisseur de métal
  5. Fournisseur de portes
  6. Magasin de bricolage

Écrit par l'entreprise

With a reputation for outstanding design, reliability, and service that stretches back over 170 years, George Boyd is your one-stop shop for Architectural Ironmongery and everything needs to finish the job. We have a team of fully trained employees ready to provide you with the advice whatever the project size. As a member of the Guild of Architectural Ironmongery, George Boyd is committed to not just reaching, but exceeding our customer's expectations. Whether you are a Housing Association, Local Council, Independent Contractor or DIY hobbyist, we can offer the highest levels of customer satisfaction.


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

171 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,6

Tous les avis

(171)

4 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Best ironmongers in Glasgow

Been coming to branch 103 for 10+ years and the service i get is Exceptional , the counter staff are always very professional and extremely helpful when needed. 5 stars for me

15 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Great customer service.

Great customer service.
I ordered some putty,it arrived on time,was well priced and free delivery which was a bonus.will check them out again on my next project.

4 octobre 2022
Avis spontané
Noté 4 sur 5 étoiles

Ordered and delivered

Ordered and delivered free the next day.
Not needed aftersales service so cant comment.
Maybe a bit less plastic wrap on item would be nice for "the world" etc.

29 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Good range, competitive cost, great service

I needed replacement handles for a 20 year old door and thought that this could be difficult.
I found the handles without difficulty and the comprehensive details meant that I had confidence that they would fit.
The cost was very reasonable and the delivery was very quick.
I would have no hesitation buying from George Boyd again.

16 août 2022
Avis spontané
Logo de George Boyd Architectural Ironmongery

Réponse de George Boyd Architectural Ironmongery

Hi Colin.

Thank you for shopping with us & sharing your positive experience.

We are currently making a lot of changes within our business to help better serve our customers so your kind words made our day.

Noté 1 sur 5 étoiles

Great shop with good products at a…

Great shop with good products at a decent price but they have one major issue and that’s serving you. You can stand in an empty shop for ages with staff walking about ignoring you. If your looking for a quick cheap and decent service then I’d advise to go across the road to Screwfix or if you have all day to loiter about go to Boyd’s.

12 août 2022
Avis spontané
Logo de George Boyd Architectural Ironmongery

Réponse de George Boyd Architectural Ironmongery

Hi David.

Thank you for your review. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. Are you comfortable letting us know which branch this occurred in?

There are currently a lot of positive changes going on within our business, however, the level of service we provide our customers is the MOST important thing. We will be taking all the necessary steps to not only rectify this issue, but also going the extra mile to provide a level of customer service that exceeds expectations.

Please feel free to get in touch with us through Facebook and we will do our best to make this right.

Noté 5 sur 5 étoiles

Excellent customer service

Bought two items, one was perfect, the other had fixings the wrong size (I wanted something that fit the original holes on my door). When I spoke to them the customer service was excellent. Everyone I spoke to was so helpful and polite. They did everything possible to find me a replacement that would fit, I dealt with Kevin who even personally measured various products, nothing was too much trouble. Unfortunately we couldn’t find the right fit so he promptly refunded me without question. Good prices, plenty of choice. Highly recommend this company.

8 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Allan and David are professional guys…

Allan and David are professional guys with a vast knowledge of ironmongery. I regularly use them for my companies business and also for personal stuff as well. Really friendly and down to earth guys. If they don't have what your looking for, they get it in for you in a few days. Excellent service. I'm always proud to pass on their great name to people who I work and deal with. Super efficient Super professional Super easy to deal with. No nonsense guys with great advice.

28 mai 2022
Avis spontané
Noté 5 sur 5 étoiles

Patient and extremely helpful

George Boyd staff are a credit to their trade. I was overwhelmed when I recently took on a solo DIY project and from the advice of the fellas I walked away with the equipment I needed and a feeling of empowerment; ready to take on this project! Never did I feel they were being condescending or growing impatient with all my questions.
Thank you so much !

8 avril 2022
Avis spontané
Noté 5 sur 5 étoiles

George Boyd South Street Glasgow

My first contact with George Boyd was with a BDM, Tony Quinn after he contacted our company, he put me in touch with the South Street Branch in Glasgow, the staff there are extremely helpful and have always gone above and beyond to source items for me, they always communicate well and keep me updated on timings for deliveries, would definitely recommend this company as transactions are smooth and on time

24 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

Great products & service

I visited a branch to look at door handles and with some great advice I ended up ordering some that day. They arrived very quickly and was extremely happy with my purchase.

22 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

Allan & David at the Hamilton Branch …

Allan & David at the Hamilton Branch are a credit to this company.
Extremely helpful and professional.
Nothing is any trouble for them, sort out your requirements fast and hassle free.
Would highly recommend this company to anyone who would require an ironmonger.

22 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

Review

George Boyds are a very helpful company nothing is a problem Mr Gordon at the Hamilton branch has even delivered parts to my house after closing time, this in my mind is first class service,I would recommend George Boyds to others

21 mars 2022
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus