Verdi Home Improvements Avis 

My wife and I first used Verdi a year ago, almost to the day, when they replaced our windows and front door. At the time we noticed they also offer a weatherproof roof coating service.
Around a month ago we received a follow-up courtesy call to see if we were still happy with the product and fitting. After confirming that we were, I asked if we could have a rep round to fully explain the roof coating. Harry subsequently came round, who we'd dealt with last year, which was good continuity. In the end we decided to have the guttering, fascias and down pipes replaced along with the roof coating application.
We pointed out that we were far happier with our windows and front door, than with the back door another company had fitted only a couple of years prior. We got Harry to quote us for a replacement back door, knowing it would be a significant improvement on our current one.
Regrettably, I don't recall the names of the guys who fitted our back door. They certainly did a first class job. It was Rob and Steven who did the roof coating and replacement guttering and pipework, in the midst of the heatwave! Again, terrific job. We ended up having our front path jet washed too, which was a free bonus. They weren't sure how much dirt was there prior to the roof being jet washed, so they jet washed the path anyway!
It's a shame Verdi don't do internal doors, as we'd happily have them back to do them, if they did.

Installation was fine, but after sales is horrendous. No body responds to your messages. I would not recommend them,’pushy sales person initially and then once they have your money difficult to get a response.

Installation and sales was faultless not that I can say the same for the administration side of the company we had our windows and doors fitted 31/03/26 it is now 01/06/26 and STILL waiting for our FENSA certificate I just which I with held payment until I got it not a very good service the admin side is very lacking

Rare to find but this is a 5 Star team. I arranged to have insulated composite cladding on my house. The team Lance and McKenzie arrived and have worked non stop and are so professional and friendly. I am ecstatic with the job they have done and it looks even better than I expected. They have answered my million questions as they have been doing the job which i appreciated. 5 Star Team.

Signed a contract on the 17 March 2026 with the promise of completion by the end of May 2026. It is now the 20 May and we only have the small walls build and cannot get a date for the glassware to be installed even though we were promised to be given a date by midweek last week. We are now 65 days from the start date.

If you let these people in your house, not unlike cockroaches they'll keep appearing where they are not wanted.

We made it abundantly clear after their door to door rep knocked on that we needed a quote only, we'd just moved it, there were other priorities and we'd need this upgrade potentially in a year or two.

Never the less the hard sell was in our house a week later. A 1 hour appointment turned into 3 and their rep tried every trick in the book. BTEC Wolf Of Wall street wouldn't take no for an answer. as first it's 21k, then 18k, then 15k with this then 13k with that, and by all accounts even that lowest price was still a rip off!

Off he went and then the never ending stream of harassment over the phone began, my mrs has had to block their number and you can check what blocked calls you've received, every week without fail another call from these parasites carries on.

You can guarantee you'll never get my business, I actively warn people about your company and to avoid you and the door gets slammed in face of every door to door rep that's darkened my doorstep since.

Horrible company, very very high pressure sales, AVOID AVOID AVOID.

Really pleased with the windows, installers were friendly, professional and tidied up after themselves. Company were able to fit us in within our short timeframe and at a competitive price.

It has been over 2 years since I had a door installed by this company. They are still trying to contact me for more work. Despite me stating I didn’t have any. Additionally the sales person who came to measure took 2 hours to do the pitch and measure up. There was an on the spot decision required otherwise a discount would be taken away. In retrospect this should have been a huge red flag. The install was quick and efficient however the door has never closed properly and the seal strip is pulled away from the frame which I am instructing a new company to resolve. Finally they left a sign outside my house for circa 2 months and never collected it. I would not recommend this company. Install date Sept 2023. Last call from them today

Despite leaving my previous review and requesting my details are removed from their system, I’ve just had a call from Michael again.

Do not contact this company or share your details with them as they will continue to call and not take on board anything you tell them!

Everything went wrong, from the beginning. No one called for measurement, after a week of chase someone called to book this with me.Another 4 weeks of waiting , chasing continuously I've had an installation day.The balcony French door couldn't be fitted due to someone forgetting to call the scaffolds.Next Tuesday, just about to go to airport for holiday, two lads called saying that they will erect the scaffolds.Told them to go away and when in Spain they've called me to pay. Really hilarious.After loads of talks they've given me the date to finish but guess what?They forgot the scaffolds again!!!!Obviously, next day the scaffolds arrived FFS. so another day has been promised .I couldn't charge my car due to the scaffolds left in front of my house for 2 weeks over the Christmas.This show has started in August 2025 ended in January 2026 when they've finally removed the scaffolds and in between I have taken 4 days off unpaid for this company, what a joke!!!!
DO NOT USE THIS COMPANY !!!!!

Had my front windows and cladding done on the dorma of the house. Tom and his work mate worked hard and didn't stop. The overall finish was great and the down stairs window, I couldn't get over the difference it has made to the room. Very pleased with the look, finish and fit of the windows. Tom went above and beyond letting me know of the issues on the roof above the windows, which he didn't have to, taking pictures to show me. He was professional and no question was too much trouble to answer.
The cladding looks great and has left the dormer looking clean and water tight.
Overall I am happy with the job.

They did a great job fitting a composite door, so much so I asked them to quote for soffit and facia replacement. The price looked ok so I advised them to call me in March 2026 and I’d give the go ahead. They actually called me in Nov 2025 asking if I still wanted the door fitting(??!) and offering a discount on the soffits etc. I asked for a revised quote, but heard nothing back until Feb 2026 when they wanted to remeasure, requote and give another 1 hour sales pitch, which I thought unnecessary having been through it all before. The attitude of the Sales Manager on the phone was so poor I decided they probably weren’t the type of Company I wanted to deal with after all and declined the visit.

My thirty year old conservatory roof needed replacing, having had Verdi for a couple of jobs in the past and was completely satisfied with the work done and we were happy with the quote. The two lads Paul and Connor did a splendid job, my old conservatory now looks nearly new. This was a three day task, they lost half a day due to heavy rain, but still managed to pull the work in before the end of day three, they worked so hard, Very happy with the outcome and would be happy to recommend Verdi in future.

I enquired for a set of windows and doors last year, they quoted £7000 and took a £700 deposit. Then the surveyor had some personal issues and said he will call back to rebook. By the time he called back, I changed contractors and told the surveyor to cancel the order, as the new contractors had their own window supplier. He said it was fine but I haven't heard back from him and when I contacted the office for a refund, they refused saying it was out of 14 days cooling off period. I'm now processing this with Trading standards and small Claims Court, as they are not budging on returning my money.

I had the front fascias of my property done around July 2025. The side fence of my property was damaged by the scaffolding company in which they promised to fix. However till date, nothing has been done about it. I have tried contacting verdi about this and after being promised to be contacted back regarding the damage, nobody has bothered to make contact or fix the issue. This has made me frustrated and upset about the work they did and how unprofessional they have been!. I am constantly in full regret for using this company!

We instructed Verdi Home Improvements in 2025 for doors, soffits, fascia and guttering, with roof and wall coating works also discussed. Unfortunately, the overall experience was far more stressful than expected.

The contract was signed on 28 August with work noted to begin “ASAP / within four weeks”. After a mid-September survey, communication became very poor. We repeatedly chased for updates, were promised call backs that never happened, and only received clear information at the end of October — nearly two months later — when we were told the roof and wall coatings could not be done until spring 2026 due to the season. This had not been explained at point of sale.

We agreed to proceed with just the doors and soffits as they urgently needed replacing. Even then, scheduling was problematic, with missed days, no-shows, and work left unfinished without explanation. At one stage the house was left partially open to the elements for two days in November.

The doors (installed by subcontractors) appear to be fitted well. However, the soffit, fascia and guttering work raised several issues, including damage to the rendering, poor alignment at the rear where it meets the neighbouring property, untidy patch repairs, and problems with the downpipe installation.

We allowed Verdi back once for remedial works. Some items were addressed, but the overall finish still fell short of what we would reasonably expect. Our main concern was finding several roof tiles on the ground immediately after the works, which had not been there before and was not explained to us at the time.

Communication around concerns and finance became difficult, with conflicting information and pressure to sign off despite unresolved issues. We eventually arranged an independent roofing inspection at our own expense. This confirmed all of our concerns about the works, and we will be paying out of our own pocket to have these issues put right, sooner than have Verdi return to our home. We signed off purely to bring a very long and stressful process to an end.

Overall, while some elements are acceptable, the experience was let down by poor communication, delays, and inconsistent workmanship. It certainly didn’t feel like our home was Verdi Home Improvement’s passion as their slogan suggests.

Unfortunately i cannot give less then one star.
Novuna used verdi ad remedial work after safestyle made a mess.
Verdi refitted all my windows in June 2024. Now my house is freezing cold, when i contacted Verdi and after many emails the "engeneer" finally came for an home visit. He was extremely rude and dismissive. Barely checked one window and said that double glazing are not ment to insulate (?!).
I have paid for a private surveyor which examined the windows and report that ALL of them are poorely installed reason why there are leaks of air around all the frames!!!I had a builder coming to get a quote to fix the problem and after thorough inspection he noticed that the air extractor on half of the windows doesn't work amd there is mold forming. This is against building regulations and it is an health issue!
Plus the french door doesn't close properly and there is massive air coming from there.
On top of the poor workmanship they use cheap, bad quality material!
When i told Novuna i don't want this company anywhere near my house anymore, Novuna refused to pay for someelse to fix the problem!how can Verdi help if they were uncapable to spot such mussive problem in the first place and then to acknowledge it! By all means, stay away from them and fron Novuna!!!!!!!

In 2017 I bought a composite door from Verdi and after a few years the colour of the door had faded very badly and looked awful,so under the 10 year warranty it was replaced and I was happy that the new door wasn’t fading like the old one, the problem is that the new door has never fit quite right and the bright work is looking like a 20 year old door even though it’s a few years old, I’m single and the door is extremely low traffic, no kids abusing the fittings. The quality is very poor seeing as I was told it was a top quality product and would last years. I called them only to be told the fittings and hinges only had a 12 month warranty which I thought the whole door was 10 years, now I understand why such a short guarantee and you can judge for yourself by the pictures but there is no option to submit any. I’ve asked to be removed from their marketing and next year will be having all of my windows replaced but not with this sort of quality. I have just had a fitter who has 15 years experience with Anglian Windows, round to look at my three year old replacement door and I have been told the whole door is warped and there is no metal reinforcement in the door as there should be on an external door for security, I’m just hoping my house insurance is still valid with the lack of reinforcement on an external door, I am very disappointed in Verdi, please look elsewhere, as their warranty and quality is not as good as they promote. Please feel free to contact me and I will send you pictures of what a Verdi quality product looks like, the frame is hollow and the door warped. I’ll be glad to get a good company replace this piece of crap, if they call you run away as fast as you can, I’m really surprised they are still in business.

New Conservatory Roof -
After many years of suffering red hot summers and cold winters we finally decided to get a new roof,
I found Verdi online, I went to their main office in Blaby and spoke to one of the team members and told them what our needs were and the next day the surveyor called Harry came out to measure the roof as it was a Victorian design we had to have it specially designed then we eventually got it installed by Tom & Connor who were really friendly chaps and they did an amazing job on a old conservatory base, they worked really hard in testing conditions and they cleaned well every day. Those two men are a real bonus to the company in our eyes, we are really pleased with the service and will defiantly recommend them to any one looking for a new conservatory or roof. Thank you for doing it for us, the final result is amazing and I look forward to spending time not being too hot in the summer or too cold in the winter.
Kind regards,
Roger & Lynda
Leicester

ALL WORK CARRIED OUT TO A VERY GOOD STANDARD . RYAN & JESSI - POLITE ,PROFESSIONAL AND CLEANED UP VERY WELL AFTER THE WINDOWS WERE INSTALLED