Gerrards Auction Rooms Avis 

Simon assessed the jewellery very quickly and made a very good offer immediately. He was polite and ensured online payment was transferred before I left the premises in Banchory. Very happy with the service provided.

Ellon,Aberdeenshire, Simon was very straight forward and pleasant to deal with. He had a thorough look at what we had brought and explained, what he wanted and gave us a fair price. Quick and easy, no fuss and a pleasure to deal with. See him again in 5 months.

I visited Gerrard's Auction Rooms Representative with my Sister last week.
We both felt quite apprehensive never having attended a valuation before. I just went for moral support.
We were made very welcome. There was absolutely no pressure at all, we were given a value which we could accept or if we decided not then that was no problem.
Some items were of interest and others weren't but it was all discussed in a friendly, easy manner.
It went so well that I decided to return this week with a bag of jewellery that had been donated for a table top sale for a charity that I volunteer with.
I thought it was mostly costume but the Lady I saw was happy to look through it all and see if there was anything of value there.
She identified a few items of gold and some silver and made an offer including buying the costume jewellery that I accepted and was very happy with.
I would really recommend going along to a valuation day.

I met Lizzie and Hannah when they were in Aberdeen. I had never done anything like this before so wasn't too sure what to expect. They were friendly, genuine and honest about it worked. I sold a number of bits and pieces was really pleased with the outcome and was offered cash or a bank transfer. I have already recommend Gerrards to friends and family and would have no hesitation in using them again.

I saw Simon today and was impressed by his efficiency and his courteous manner towards me. I was happy with his valuation. In all a good experience.

We met Simon and Elizabeth on Wednesday 4th February. They were welcoming, informative and a pleasure to deal with. Simon gave us an acceptable price and acknowledged the sensitivity of giving away items valued by our Mother. We would recommend Gerrards. P.S. we also saw your brother (Tony? not sure) the previous week who was also great to meet.

We had a great experience. We did not have to go far for the valuation, Simon was clearly knowledgeable and offered market rates. We did not feel pressured at all and sold some bits and kept others.

Very pleased with the offer they provided me. I was initially offered £70 from another company but Gerrards offered me £300 for the same items. Lizzy and Debs were very helpful and honest with me from the start with i apriciated a lot.

Simon based at the Empress Hotel on the Isle of Man was quick, knowledgeable and efficient. Gave honest valuations from a selling and buying point of view. We've never had jewellery valued before and we were surprised that what seemed like junk actually returned a nice little immediate return in cash. Other items were valued with no pressure to sell. 100% recommend Gerrards Auction Room and Simon was a pleasure to deal with.

Extremely smooth and fast transaction. Fair price offered in line with market valuation. Highly recommended

Simon was very pleasant and personable and proffered a reasonable price. I liked his heavy and gaudy watch!!

Bought some goods from Gerrards. Did it online via easylive. Had invoice through later that day. Opted for postage. Next week has a very well packaged parcel done by Carole. All wrapped separately. Thanks, would use again.

I sold Gerard’s a gold bracelet today. I had looked up the price of 18 carot gold beforehand and weighed the bracelet so I knew roughly what to expect.
Alistair immediately gave me an excellent price without any haggling or any nonsense. Thank you.

Many thanks Lizzy and Debs for your help, honesty, friendly and professional approach. From Chippenham

Went along to Gerrards as was local to me here in Chippenham, and there was only one person in front of me. I heard her squeal in delight at the price she was offered for gold jewellery. I handed Lizzie and Debs my grandfather's medals. I was given info about the medals, and then gladly snapped their hands off when offered a good price (I had an idea as had looked online that morning). A pleasure to meet Lizzie and Debs, and to be informed about the medals was interesting, and a free service!

An honest review of dealing with Gerrards for the first time.
We met with Simon and Lizzy at their travelling valuation day in Wigton, Cumbria.

We arrived about 3pm, there was one older lady in front of us who was being treated courteously with no push to sell and seemed extremely happy with the sale of her items. This made us feel that we were dealing with a professional company.

For the most part we spoke with Simon but did have a brief chat with Lizzy, both were chatty and made you feel comfortable with the process.

Simon valued our items and was happy to talk about prices, the industry and the best course of action to take with items if we chose to hold on to them.
As with the lady before, my wife and I were treated courteously and Simon even suggested that we didn’t need to decide there and then, so we took the opportunity to have 10 minutes to discuss his valuations privately.

Once we were happy, we agreed on a price and the deal was done there and then.

We appreciate that Gerrard’s is a business and businesses need to make a profit, so although our items may have brought more selling them privately, we were in no way forced or pushed to sell.

Think of it like selling your car to a dealership, what they offer is convenience and confidence, no need to search for a buyer with all the pitfalls that can entail and no need to worry about receiving your money as the items are paid for there and then.

Would we deal with Gerrards again…absolutely!

Thanks again Simon and Lizzy

Darren and Gail.

Just sold a silver tea service. Happy with the price offered and paid on the day. Highly recommended.

Fantastic service and a lovely friendly family business

Gerard’s are just the sort of auction house you want to do business with. In this day and age of high commission charges as a buyer with little tangible to show for it, Gerard’s are different. Sensible commission charges, with the convenience of their own bidding platform online and an in-house P&P option - increasingly hard to find as auctioneers seem to be pushing buyers to expensive 3rd party options. Their customer service was very friendly, personal and helpful. From winning to receiving my lot was just over a week, which is excellent (thanks to Carole). All in all it means I will happily bid or sell with Gerard’s. A breath of fresh air.

Gerrards came to a venue local to me seeking old gold and silver jewellery, etc. I took along a small selection of old gold chains that I would never wear again. I was happy to receive a much more substantial sum than I could have expected. Debs was very friendly and helpful in checking the quality of my items. Would def recommend a visit if you have unused jewellery that, like mine, may otherwise end up being binned.