Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

A leaflet from Gerrads came through the door giving dates and times for them being in Herefordshire. I visited them in Ross on Wye on 5/5/26. Their valuation was quick and acceptable to me (having h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Met with Lizzy and Debs and immediately made to feel at ease. A quick valuation was given which was within the parameters I had been hoping for and everything was done within 10 minutes. A great servi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Consistently high quality service and items - but what really makes this auction house special are the staff who work so hard to serve their customers! Thank You to you all - especially Leigh-Anne and... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I met Simon in Thetford, Norfolk this week. Simon was very helpful and informative, of course I was hoping for more but he let me know why the prices were correct and I was happy with the reasons. I r... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Maison de vente aux enchères
  2. Art & antiquités
  3. Service de rachat de bijoux
  4. Enchères en ligne

Écrit par l'entreprise

Auction Rooms, House Clearance & Jewellers


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

200 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

knowledgeable

knowledgeable, helpful, honest and efficient

1 mai 2026
Avis spontané
Logo de Gerrards Auction Rooms

Réponse de Gerrards Auction Rooms

Thank you very much for your 5* review. Gerrards customer service team.

Noté 5 sur 5 étoiles

A quick and easy transaction

Met with Lizzy and Debs and immediately made to feel at ease. A quick valuation was given which was within the parameters I had been hoping for and everything was done within 10 minutes. A great service.

6 mai 2026
Avis spontané
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Réponse de Gerrards Auction Rooms

Hi Rhys, Thank you for your review. We really appreciate you taking the time. I will pass your comments on to Lizzy & Debs. Gerrards customer service team.

Noté 5 sur 5 étoiles

A leaflet from Gerrads came through the…

A leaflet from Gerrads came through the door giving dates and times for them being in Herefordshire. I visited them in Ross on Wye on 5/5/26. Their valuation was quick and acceptable to me (having had one watch previously valued by a watch expert). I accepted the offer. The whole thing took about 10 minutes.

5 mai 2026
Avis spontané
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Réponse de Gerrards Auction Rooms

Hi Sian, Thank you for your great review. I will pass your comments on to our valuer. We love to hear that we are offering a great service. Gerrards customer service team.

Noté 5 sur 5 étoiles

Elizabeth provided a excellent service…

Elizabeth provided a excellent service when in wick and I look forward to to dealing with her again

1 mai 2026
Avis spontané
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Réponse de Gerrards Auction Rooms

Hi Linda, Thank you for taking the time to leave us a positive review. I will pass your comments on to Elizabeth. We look forward to seeing you again soon. Gerrards customer service team.

Noté 5 sur 5 étoiles

I received a very fair price from Simon…

I received a very fair price from Simon for a 1930's cocktail watch from Rolex.

1 mai 2026
Avis spontané
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Réponse de Gerrards Auction Rooms

Thank you very much for your lovely review. We really appreciate you taking the time to let us know we are doing a good job. Gerrards customer service team.

Noté 4 sur 5 étoiles

I met Simon in Thetford

I met Simon in Thetford, Norfolk this week. Simon was very helpful and informative, of course I was hoping for more but he let me know why the prices were correct and I was happy with the reasons. I recommend Simon as fair and true with valuations.

21 avril 2026
Avis spontané
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Réponse de Gerrards Auction Rooms

Hi Lyn, Thank you for taking the time to leave us a lovely review. I will pass on your comments to Simon. Gerrards customer service team.

Noté 5 sur 5 étoiles

Very quick, and easy, offering a fair and reasonable valuation

Attended one of Gerrards Auction Rooms road trip sessions. The valuation was quick, and easy and valuation was very reasonable. Around what I would have expected, and way more accurate and reasonable than my experience with Hatton Gardens valuations. Both Simon and Elizabeth were very friendly and I would definitely use Gerrards again if they visited again.

22 avril 2026
Avis spontané
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Réponse de Gerrards Auction Rooms

Thank you very much for taking the time to leave us such a lovely positive review. I will pass your comments on to Simon & Lizzy. Gerrards customer service team.

Noté 5 sur 5 étoiles

Unexpectedly brilliant

I found I had a number of pieces of jewellery I didn’t wear and wondered about going to a meeting which Gerrards occassionaly hold. I was rather apprehensive as I had not been to any before, but I needn’t have been as it was welcoming, professional and friendly. I was very happy with the money they offered me and I will certainly go again if I need to.

21 avril 2026
Avis spontané
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Réponse de Gerrards Auction Rooms

Hi Deidre, Thank you for your lovely review. we love to hear that we are offering a great service. We hope to see you again when we are next in your area if you find any more treasures. Gerrards customer service team.

Noté 5 sur 5 étoiles

Consistently high quality service and…

Consistently high quality service and items - but what really makes this auction house special are the staff who work so hard to serve their customers! Thank You to you all - especially Leigh-Anne and the postage and accounts team. Fast postage and understanding of the needs of small businesses like mine

19 mars 2026
Avis spontané
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Réponse de Gerrards Auction Rooms

Hi Dee, Thank you very much for taking the time to leave us such a a lovely review. It is always a pleasure to do business with you. I will pass your comments on to Leighanne & The team. Gerrards customer service team.

Noté 5 sur 5 étoiles

The place to visit

Gerrards is a very friendly establishment. The staff are helpful and knowledgeable and nothing is too much trouble. They have an amazing range of collectables and jewellery etc. It's a great place to go for that "special " gift. Also their monthly auction has plenty of exciting items.

8 avril 2026
Avis spontané
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Réponse de Gerrards Auction Rooms

Hi Julie, Thank you for your lovely review. It's always lovely to see you. Hope to see you again soon. Gerrards customer service team.

Noté 5 sur 5 étoiles

Really happy with the valuation

Really happy with the valuation. Had a nice chat with Lizzy while Simon did the ‘valuating’.

9 avril 2026
Avis spontané
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Réponse de Gerrards Auction Rooms

Hi Emma, Thank you for our 5* review. We really appreciate it! Gerrards customer service team.

Noté 5 sur 5 étoiles

very pleasant and easy to deal with

Simon was very pleasant and easy to deal with,
would use again , gave us a fair price on our items.

10 avril 2026
Avis spontané
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Réponse de Gerrards Auction Rooms

Hi Sandy, Thank you for your great review. I will pass your comments on to Simon. Hope to see you again soon. Gerrards customer service team.

Noté 5 sur 5 étoiles

Great service

I recently attended a valuation event in Swansea and was really impressed with the helpful service I received. Lizzy and Debs were very considerate, friendly and knowledgeable. I was very happy with what I was offered and felt no pressure to sell. I would highly recommend Gerrards.

26 mars 2026
Avis spontané
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Réponse de Gerrards Auction Rooms

Thank you very much for taking the time to leave us such a lovely review. I will pass on your comments to Lizzy & Debs. We really appreciate you recommending us to friends as we will be in your area again this week. Gerrards customer service team.

Noté 5 sur 5 étoiles

Efficient shipping of item.

Efficient shipping of item.
Well packed and arrived promptly.

25 mars 2026
Avis spontané
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Réponse de Gerrards Auction Rooms

Hi Martyn, That's great to hear. I will pass on your comments to Carole who packed and sent your lots. We look forward to doing business with you again soon. Gerrards customer service team.

Noté 5 sur 5 étoiles

Gerrards/Menstrie

When Gerrards were in Menstrie I went to see Alister, who was with his dad, on two occasions. Both times it was Alister who evaluated my redundant silver jewellery and both times was delighted by both Alister and the monies offered. As someone who is up to date with spot prices the monies offered were more than fair. Would most definitely use again.

14 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Went to valuation day @ Menstrie

Went to valuation day @ Menstrie . John and his colleague were very welcoming and helpful. John gave me an honest and fair assessment of my gold, silver and Rolex watch. No hassle whatsoever and payment was made straight to my bank account instantly. Would highly recommended and thanks again for the ease of the transaction.

28 mars 2026
Avis spontané
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Réponse de Gerrards Auction Rooms

Hi Jamie, Thank you for your great review. I will pass your comments on to John. I'm pleased the transaction was smooth and you were happy. Gerrards customer service team.

Noté 5 sur 5 étoiles

Mah jong set purchase

The lot was shipped to me very quickly and was beautifully packaged.

27 mars 2026
Avis spontané
Logo de Gerrards Auction Rooms

Réponse de Gerrards Auction Rooms

Hi William, Thank you for taking the time to leave us a lovely review. We really appreciate it. I am pleased you received your lot in good time and it was packed well. We look forward to doing business with you again soon. Gerrards customer service team.

Noté 5 sur 5 étoiles

Excellent

Speedy, friendly service but not 'pushy'. Good pricefor our unwanted items.

25 mars 2026
Avis spontané
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Réponse de Gerrards Auction Rooms

Hi Taffy, That's great to hear. Thank you for taking the time to leave us a positive review. We really appreciate it. Gerrards customer service team.

Noté 5 sur 5 étoiles

The whole experience was simple and…

The whole experience was simple and efficient from start to finish, thank you Lizzy and Debs.

24 mars 2026
Avis spontané
Logo de Gerrards Auction Rooms

Réponse de Gerrards Auction Rooms

Thank you very much for your positive review. I will pass on your comments on to Lizzy & Debs. It's great to hear we are offering a great service. Gerrards customer service team.

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