Agnes was spectacular. She went above and beyond and communicated with me every step of the way. She has been the best customer support I've received from Mindful thus far. 10/10 job by her.
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Agnes was spectacular. She went above and beyond and communicated with me every step of the way. She has been the best customer support I've received from Mindful thus far. 10/10 job by her.
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Mindful health has been a great resource while I have been in between health coverage. It is easy to use and I have appreciated speaking with the expert care team and my doctors. They also have quick... Voir plus
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Agnus was very helpful with finding me an early appointment, I can tell she diligently exhausted all options before presenting the best one! She was kind and patient as well :)
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Every single person I have worked with, spoken with is truly just amazing. They actually care about your health and your wellness and will go out of there to make sure their patients are taken care of... Voir plus
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Fast, Convenient, and Expert Mental Health Services. Get professional care from the comfort of your home, anytime you need it.
Etats-Unis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Although I’ve only been using it for a couple months it’s easy to use with clear communication.

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Mindful has been very helpful in every way possible. The sessions with my provider are always great whenever I have questions or need assistance with any concerns I may have. Customer service is the best too.

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The customer service at Mindful is always so kind and helpful!

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Mindful went out of their way to call over several days across several pharmacies to find my medication and its availability. Before when I would call, I would get vague answers but with Mindful's persistence, I finally got my meds. I was pretty despondent but Mindful's ability to push for a resolution has given me hope again.

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She was very helpful in getting my problem solved

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Excellent Customer Service experience to resolve any issues with pharmacy stock of medication, follow-ups to ensure medication has been picked up, and assistance in setting the next appointment with my provider. Specifically, Agnes ensured that I had all the support I needed to feel taken care of as a customer. This created feelings of brand loyalty, easy access to support as needed, outreach from CX (This is a huge win for your company). And it shows that the company values customer experience and that their reps offer beneficial support to the customer.

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They have always helped me and responded to issues in a timely manner! Been with them for years now!!

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Mary was very quick to answer all of my questions. She solved all of my problems so quickly and even explained to me what steps to take in the future. Mary made it all very easy and I appreciate that

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I LOVED how easy it was to work with Kim! She instantly knew what I needed and got me set for a next day appointment.
I love using your online service, it’s always so smooth, probably because of the great people that you employ!

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Every support person I dealt with through my process was extremely communicative and helpful. Although I had issues with my own pharmacy and insurance company the team was able to make those struggles easier.

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Very quick and got me what I need immediately. Greatly appreciated!

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Allen is rockstar. So helpful and kind. Great company and great guy.

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My provider, Dr. Shonda Taylor, is so helpful and just an all around sweetheart. She asked all the right questions, and unlike my other provider, actually cared about my past experience and how I thought it should have been handled differently with another provider I had before her. Mindful/Done. actually does care about those of us who struggle and need help staying on course with tasks we must complete to keep our lives moving in a progressively positive and fulfilling direction. They helped me secure what I needed, even when it was quite difficult to do so in my new home state. They relentlessly pursued a solution to the many hiccups that occurred after my consultation as well. This is one of the best there is online!!! Going through a move and losing a job to do it, meant I lost insurance coverage and other providers that were in my previous state. I wouldn’t go anywhere else while in a transition. And I might just stick with them even when my job’s health insurance kicks in.

Réponse de Mindful
Thank you, Lin, for your excellent support and for helping ensure a smooth transfer of care. I really appreciate your professionalism and kindness. Highly recommended!

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Customer service is always quick and efficient.

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Caring and responsive staff - very appreciative of their support.

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