Getpotted.com Avis 

2 835
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

User friendly website with excellent range of products at very affordable prices and quality. Order packaged very securely and dispatched quickly. Very pleased with my plant trough, which is very attr... Voir plus

Noté 5 sur 5 étoiles

Prior to ordering I spoke to Ian to ascertain was there any way I could see the large Planters before purchasing. Ian informed me that they did not have a store but I could go to the ware house where... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Arrived in good condition, nothing damaged. The self watering pot looks to be a good product, especially with the challenging summer we have just experienced. I may well buy more, to ensure that at... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I loved this pot!! Also, great prices comparing it with other websites with the same kind of items. Quality and beautiful product. A statement for our living room.

À propos de l'entreprise

  1. Jardinerie
  2. aussi dans
  3. Fabricant de poteries
  4. Fournisseur de plantes artificielles
  5. Magasin de design et de décor intérieur
  6. Magasin de mobilier de jardin

Écrit par l'entreprise

GetPotted.com is the perfect place to find all of your gardening accessories and products to keep your fingers green and brighten up your garden and your home. Our online store offers a large selection of different flower planters and accessories and the options are limitless, we can offer many different sizes, colours and shapes of amazing planters for gardening made from a variety of materials, such as plastic/resins, fibrestone, fibreglass and many more. If you are looking for a reliable company that specialises in planter containers and works with well known and good quality brands, then GetPotted will be your best choice. Our shop provides a unique service to everyone from amateur growers to real specialists in the cultivation of flowers, plants and ornamental trees.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 93 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(2 835)

214 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing products!

5 avril 2026
Logo de Getpotted.com

Réponse de Getpotted.com

Dear Linda,

Thank you so much! Looking forward to serving you again.


Ian
GetPotted

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, communication, packaging, delivery and product

3 avril 2026
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Réponse de Getpotted.com

Dear Alex,

Thank you for the "all-round" praise!

We put a lot of effort into our packaging and service, so we’re happy to hear everything arrived safely and met your expectations.


Ian
GetPotted

Noté 5 sur 5 étoiles

Excellent service

Excellent service, pots great quality.
Thank you.

2 avril 2026
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Réponse de Getpotted.com

Dear Dave,

Thank you for the positive feedback!

We're happy to hear you like our service and the products' quality. Enjoy!


Ian
GetPotted

Noté 5 sur 5 étoiles

So easy to order,good quality

So easy to order,good quality.
Look more expensive than they are.

24 mars 2026
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Réponse de Getpotted.com

Dear Susan,

Thank you for the 5 stars!

We’re happy the ordering process was simple and that the quality surpassed your expectations.


Ian
GetPotted

Noté 5 sur 5 étoiles

Good delivery service

Good delivery service

24 mars 2026
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Réponse de Getpotted.com

Dear Customer,

Thank you for the positive feedback!

We're glad to hear you received your order promptly.


Ian
GetPotted

Noté 1 sur 5 étoiles

Would certainly not recommend

Would never recommend get potted I ordered two planters for the sum of £340 which I cancelled before the delivery was dispatched and I was informed refunds takes 3-7 days I called and spoke to a extremely rude lady I asked her about my refund her response was what do you want me to do I asked her about there refund policy is and she had no clue customer services is not even a one star absolutely disappointed.

31 mars 2026
Avis spontané
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Réponse de Getpotted.com

Dear Jo,

Thank you for taking the time to leave us feedback.

We want to clarify that your refund was processed on the 6th business day, adhering to the 3–7 day timeframe we provided at the point of cancellation. We confirmed this completion during multiple of your calls, explaining that if there is any delay, it is due to your bank's processing times.

We're saddened to receive 1 star as the cancellation was done promptly as per your request, and the refund was processed within the stipulated timeframe.


Ian
GetPotted

Noté 4 sur 5 étoiles

Damaged order

Ordered two large tapered pots.one arrived next day other a few days later and badly damaged on all four corners.(the box was also badly damaged)custoner service really helpful i sent pics and they organised a new pot telling me to utilise or dispose of damaged item!. Replacement sent a week later.no damaged box this time but two of the corners were smashed(absolutely no protection on either four corners to stop this happening) decided just to keep the order as i was back and forth to waste sites.i did send another email letting them know of this problem but no response at all. considering how good the customer service was before.hence 4 stars. I would still buy from them again though.just a wee bit put off at no reply

27 février 2026
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Réponse de Getpotted.com

Dear Mrs Deuchar,

Thank you for your review and for your kind words regarding our initial support! We’re so glad you’d consider shopping with us again, though we are incredibly sorry about the condition of that replacement pot.

Regarding your last message: We carefully checked both our inbox and spam folders, but unfortunately, we did not receive your second email - only the initial message was delivered. Please note that we typically respond within a few hours on the same day. In this case, we were unable to reply because the email never reached us.

Could you please resend those photos to us, or give us a call directly? We’d still love to make this right for you.


Ian
GetPotted

Noté 5 sur 5 étoiles

Really excellent service quick and…

Really excellent service quick and great all rounder
Thankyou

20 mars 2026
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Réponse de Getpotted.com

Dear Susan,

Thank you for the 5-star feedback!

We’re so glad to hear we hit the mark. It’s great to know the service was quick and met your expectations across the board. Thank you!


Ian
GetPotted

Noté 4 sur 5 étoiles

Good product

Good product, slow delivery

17 mars 2026
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Réponse de Getpotted.com

Dear Customer,

It’s great that the product met your expectations, though we're sorry the shipping didn't quite keep pace.

We appreciate the feedback as it helps us improve our service.


Ian
GetPotted

Noté 2 sur 5 étoiles

My plant was never delivered to me but…

My plant was never delivered to me but ended up back at your warehouse clever Evri ,then when the plant was going to be shipped out again it was broken by the warehouse team so never received my plant just a poor compensation offer not good , it was meant to be a birthday gift😞

26 février 2026
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Réponse de Getpotted.com

Dear Will,

Thank you for the feedback.

We sincerely apologize for the series of mishaps regarding your order. From the initial delays with Evri to the accidental damage during the re-delivery attempt, we recognize this was far from a seamless experience.

While we wish the circumstances had been different, providing a full refund plus additional compensation was the best possible solution we could offer to make things right.


Ian
GetPotted

Noté 5 sur 5 étoiles

Excellent service beautiful product

Excellent service beautiful product. I have bought plant pots over the past few years . I keep coming back to them

18 mars 2026
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Réponse de Getpotted.com

Dear Douglas,

Thank you for the 5 stars!

We’re so grateful for your continued support over the years! It’s wonderful to hear that our products and service keep you coming back to us. Looking forward to serving you again in the future.


Ian
GetPotted

Noté 5 sur 5 étoiles

Quick delivery and well packaged

Quick delivery and well packaged

21 février 2026
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Réponse de Getpotted.com

Dear Calrk,

Thank you for the 5-star feedback!

We're happy to hear you are satisfied with the prompt and secure delivery.


Ian
GetPotted

Noté 5 sur 5 étoiles

Ordered my tooth pick cactus

Ordered my tooth pick cactus, arrived quickly, Ian was extremely helpful, got a partial refund as size was smaller than advertised, delivery was excellent, using their own special delivery service

20 mars 2026
Avis spontané
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Réponse de Getpotted.com

Dear Phil,

Thank you for the 5 stars!

I'm happy I could assist with the size adjustment to ensure you were satisfied with the purchase. It’s important to us that you're happy with the final result, and we're glad our specialized delivery team got your cactus to you safely and quickly. Enjoy the new addition to your home, we're sure it looks stunning!


Ian
GetPotted

Noté 5 sur 5 étoiles

Wonderful company.

Wonderful company.
Great comms. Beautiful products.

21 février 2026
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Réponse de Getpotted.com

Dear James,

Thank you for the glowing feedback!

We're glad our communication hit the mark and that you're enjoying those beautiful products.


Ian
GetPotted

Noté 5 sur 5 étoiles

Excellent!

Excellent!

15 février 2026
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Réponse de Getpotted.com

Dear Debbie,

Thank you! Enjoy your purchase!


Ian
GetPotted

Noté 5 sur 5 étoiles

Website was eady to navigate

Website was eady to navigate , quick delivery of garden pots
Exactly what we wanted for our garden - they look fabulous!

7 mars 2026
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Réponse de Getpotted.com

Dear Leonora,

Thank you for the feedback.

We’re so pleased the website made your shopping experience straightforward. It sounds like those pots have found a perfect spot in your garden, and we're glad we could get them to you so quickly!


Ian
GetPotted

Noté 5 sur 5 étoiles

Excellent service

Excellent service, delivery exactly when promised and good product, well packed.

6 mars 2026
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Réponse de Getpotted.com

Dear Clive,

Thank you for the positive feedback!

It is great to know everything arrived safely and met your expectations. Thank you for choosing Get Potted and for the kind words.


Ian
GetPotted

Noté 5 sur 5 étoiles

Window Boxes

Good website, easy to navigate, straightforward payment rigmarole.
Efficient, polite delivery via DPD.
Pleased with the product.
Happy customer.

5 mars 2026
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Réponse de Getpotted.com

Dear Penny,

Thank you for the 5-star feedback!

We're glad to hear that our website and payment process made your shopping experience easy. It’s also great to know that DPD provided efficient service and that you're happy with your new window boxes.


Ian
GetPotted

Noté 4 sur 5 étoiles

Perfect delivery and just as expected

Perfect size just what I expected delivery prompt would buy again. Thank you

4 mars 2026
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Réponse de Getpotted.com

Dear Lynda,

Thank you for the positive feedback!

We're delighted everything arrived promptly and as described.


Ian
GetPotted

Noté 5 sur 5 étoiles

Packed and delivered with great care…

Packed and delivered with great care and the window boxes are lovely, worth every penny

2 mars 2026
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Réponse de Getpotted.com

Dear Julie,

Thank you for the kind words!

We are so happy to hear you're pleased with your new window boxes. We take great care in our packaging to ensure everything arrives safely, so it's wonderful to know that was reflected in your delivery.


Ian
GetPotted

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