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Noté 2 sur 5 étoiles

Unstable - especially on Saturday afternoons. You deposit money and half an hour later, as the 3pm kick-offs approach, it’s impossible to log in and place your bets (“internal error” message display... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Was told I would receive free bets when downloading the app and instead got an email saying I am not eligible with absolutely no explanation. It’s poor, do now download.

Noté 4 sur 5 étoiles

the good things are : Easy web to navigate and also platform for any early any game to bet lots choice of football games things that need to look at : lots promotion appear always that dis... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

The Experience I had with SBK Gambling online app is that when you withdraw your winnings it took on average 6-8 hours before it went into your account. Perhaps they owt to invest in modern t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Services aux entreprises

Écrit par l'entreprise

SBK is a modern sports betting app that offers, on average, substantially better odds on the biggest sporting, political, and pop culture events vs. competing UK bookmakers.


Coordonnées de contact

Information importante

1,9

Bas

TrustScore 2 sur 5

307 avis

5 étoiles
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Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 98 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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1,9

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(307)

98 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Do not use this gambling app,

Do not use this gambling app,
Advertisement states you bet £20 to receive the welcome bonus and I followed the steps betting on 2/1 and waited for the bonus to arrive - it never did and they’ve said our automatic system has decided your not eligible for the bonuses,

I’ve followed all the steps have no previous account and they’ve just decided not give me them and can’t tell me why

9 juillet 2026
Avis spontané
Logo de SBK

Réponse de SBK

Hi Reece,

We're sorry to hear you've had this experience. We understand how frustrating it is when a welcome offer doesn't go as expected. Please get in touch with our support team at support@getsbk.com and we'll be happy to look into this for you and answer any questions you may have.

Noté 1 sur 5 étoiles

Made multiple withdrawals and still…

Made multiple withdrawals and still have no money being paid out. First withdrawal on the 4th July, another on the 7th. Multiple e-mails where they are looking into it. Deposits were quick, withdrawals another story. Really bad experience

4 juillet 2026
Avis spontané
Logo de SBK

Réponse de SBK

Hi Trevor,

We're sorry to hear about your experience and apologise for the frustration caused. Please contact our support team at support@getsbk.com so we can look into this for you and help resolve the issue as quickly as possible.

Noté 1 sur 5 étoiles

Absolute awful

Absolute awful. They did a promotion week of £20 place bet...and £60 free bets. I signed up...deposited £20....ready to place a bet on England game...they said they needed verification first. Sent them my passport and proof of address...said takes hours to check documents. They say they have a phone number...phone number says permanently closed. I have asked for my £20 back...they said they cant send back until verified. Saying photo of my passport was wonky by 1mm. Please avoid at all costs. Scammers. Dont get sucked in to their promotions. You wont get money back. They are supposedly going into administration

28 juin 2026
Avis spontané
Logo de SBK

Réponse de SBK

Hi there, We are very sorry for the frustrating experience. We want to look into this and get it resolved for you as quickly as possible.

Please contact us directly at support@getsbk.com with your account details so our team can assist you.

Noté 1 sur 5 étoiles

Sign up offer not honoured

Promised a sign up bet, sent an email saying I wouldn't be eligible for it after I'd already placed the bet. Wouldn't explain why I wasn't eligible, wouldn't even throw a few free bets as an apology.

14 juin 2026
Avis spontané
Logo de SBK

Réponse de SBK

Hi There,

We're sorry to hear you were disappointed with your experience.

We understand how frustrating it can be when you're expecting a sign-up offer and things don't go as anticipated. We'd like the opportunity to review this with you, so please contact us at suppost@getsbk.com and our team will be happy to take a closer look.

Noté 1 sur 5 étoiles

This sportsbook is a joke

This sportsbook is a joke. They have horrible customer service. There respond time is awful, and then when you do get thru to them, they treat you like a dumb@ss. I was gonna refer my sister, told her about the new customer sign up bonus, so she did , and they emailed her and said they weren't honoring the promotion and they don't have to give her a reason! They are very rude, and act like your ruining they're day by contacting them. I would NOT RECOMMEND

13 juin 2026
Avis spontané
Logo de SBK

Réponse de SBK

Hi There,

We're sorry to hear that your experience with SBK left you feeling this way.

We take feedback about both our customer service and promotional offers seriously, and we're disappointed to hear we didn't meet your expectations. We'd like the opportunity to review your concerns, so please contact us at suppost@getsbk.com and our team will be happy to take a closer look.

Noté 1 sur 5 étoiles

Withdrawls are very late

Withdrawls are very late, while other apps almost instant. I withdrawn money yesterday, and today midday and still not processed. Betting £50 to get £10 fee bet app promo not working, the tracker of £50 is completed and new one started but they didn't credit the money, I have to keep contacting customer service, but still not sorted, my overall experience is bad with this app

15 juin 2026
Avis spontané
Logo de SBK

Réponse de SBK

Hi There,

We're sorry to hear that your experience hasn't met expectations.

We understand your frustration regarding both your withdrawal and the promotional offer, especially after having to contact Customer Support multiple times. We'd like to take a closer look into this for you, so please get in touch with us at suppost@getsbk.com and our team will be happy to review your case.

Noté 1 sur 5 étoiles

1 star is generous. There workers are shameful.

I really liked this site before all its updates. 3 times in the past month I’ve deposited twice in one night and another again tonight where they took the money from my bank and didn’t put it in the account over a €100 in the last 3 transactions , €75 tonight . 3 different bank accounts and I’m still dealing with this. Live chatted and there agents promised it was rejected and I got an email from Steven saying how it was basically my fault after there agents blaming my bank and that they rejected the funds . Stay far far far away from these lot , which is something I wouldn’t have said 6 months ago. I’ve to wait now about 6 days for them to email blaming me again and telling me the €75 is actually in my SBK account and not my bank. Absolute shameless . Wouldn’t mind after I deposited I got an email saying ‘’great news you’ve added a new payment method’’ absolute cowards of agents and all . Shameful site stay far far far far away. I’ll be taking my €75 and closing the account . And before you reply to this saying please contact support@ getsbk .com don’t bother. Your a scandalous site , my reference is 63585443(in email ) . Email me to make this right . Picked out a 5/2 shot last night that I really liked and it won so I’m not even down just the €75 it’s €262 I’m really down .

16/07/2026 , it’s happened again :)))))))) it’s ragebait at this stage.

3 juin 2026
Avis spontané
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Réponse de SBK

Hi There,

We're sorry to hear about your experience and can understand how frustrating this situation has been.

We appreciate you taking the time to share your feedback, and we'd like the opportunity to look into this further with you. Please reach out to us at suppost@getsbk.com and our team will be happy to review your case.

Noté 1 sur 5 étoiles

Opened an account with the promo bet…

Opened an account with the promo bet £20 get £40.
Received an email welcoming me to the website then 1 minute later I received an email telling me that I won't be receiving the welcome bonus.
No explanation given! I suppose they don't like me for whatever reason. Great customer relations (NOT).
Classic case of false advertising as they didn't honour what they were advertising.

2 juin 2026
Avis spontané
Logo de SBK

Réponse de SBK

Hi There,

We're sorry to hear you were disappointed with your experience.

We understand how frustrating it can be when you're expecting to receive a welcome offer and don't get the outcome you anticipated. We'd like to take a closer look at this for you, so please contact us at suppost@getsbk.com and we'll be happy to review your case.

Noté 1 sur 5 étoiles

Thieves had my money stolen and locked…

Thieves had my money stolen and locked don’t believe their email support as you’ll just be told relevant department will get to you and then silence

30 mai 2026
Avis spontané
Logo de SBK

Réponse de SBK

Hi,

Thank you for your review. We're sorry to hear about your experience and understand your frustration regarding the issues you've described.

We take concerns relating to account access and customer support seriously. Please contact our Customer Support team via email or live chat so we can look into this further for you.

Noté 1 sur 5 étoiles

Should be a zero

Should be a zero. Scam. No bonus bets for deposits. Do not load money on there

23 mai 2026
Avis spontané
Logo de SBK

Réponse de SBK

Hi,

Thank you for your review. We're sorry to hear that you feel this way and apologise for any disappointment regarding our promotions.

If you believe there has been an issue with a bonus offer or your account, please contact our Customer Support team via email or live chat, and we'll be happy to review this for you.

Noté 1 sur 5 étoiles

What a mistaka to maka !!!!

Placed a bet this evening on a team ‘Atletico National’ ( International de Bogotá ).

They won 7-1 and the bet was marked as a loser.

Not easy to lodge a complaint, so will leave a review.

What on earth , team wins by 6 goals and marked as a loser!!!.

13 mai 2026
Avis spontané
Logo de SBK

Réponse de SBK

We’re sorry to hear about your experience regarding your bet settlement and understand your frustration.

Please contact our support team at support@smarkets.com with your account details and the bet information so we can investigate this further for you.

Noté 1 sur 5 étoiles

Abysmal company- no customer service…

Abysmal company- no customer service and quote one their many millions of terms and conditions not to pay anyone out. Avoid like the plague if you want fair betting. Deserve no stars.
Just about sums this lot up - I contacted them countless times but on the correct email address not the one in the reply where they can’t even spell support!!!!

6 mai 2026
Avis spontané
Logo de SBK

Réponse de SBK

We’re sorry to hear about your experience and apologise for the frustration caused.

Please contact our support team at suppost@getsbk.com with your account details so we can review your concerns further.

Noté 1 sur 5 étoiles

I used for about 2 months without a…

I used for about 2 months without a glitch and then they asked for proof of income etc and blocked my account until I did so I decided not to use them but then a lot of other sites started asking for the same so I thought they must have been ahead of the game so I got in contact and have sent over proof of income twice now and was told it’s in the right hands just to wait it’s now been 3 weeks without any acknowledgement which I find shocking. I’ve emailed asking for management to contact me and to just close my account shame as had a few great markets

3 mai 2026
Avis spontané
Logo de SBK

Réponse de SBK

Hi There, thank you for your feedback, and we’re sorry to hear about your experience.

We understand how frustrating it must have been to submit the requested proof of income documents twice and then wait several weeks without any meaningful update. While these checks are part of our regulatory responsibilities, we are sorry you feel this way.

We’re sorry to hear that this has left you wanting to close your account, especially after you’d previously enjoyed using the platform and our markets.

Noté 1 sur 5 étoiles

very slow withdrawals and extremely low…

very slow withdrawals and extremely low odds.
for example one horse was given 2/1 odds at betsbk but every other market was 11/1 . such a massive differential i have never seen. you dont get same day withdrawals here, slow old system even though sportsbook is not old which is weird

2 mai 2026
Avis spontané
Logo de SBK

Réponse de SBK

Hi there, thank you for taking the time to leave your feedback.

We’re sorry to hear you were disappointed with both our withdrawal times and the pricing you experienced on certain markets. We understand how frustrating it can be when odds move significantly or appear unusually large.

SBK prices are driven by exchange market activity and available liquidity at the time, which means odds can fluctuate and vary depending on how much money is being matched within a market.

We also recognise that withdrawal speed is an important part of the customer experience, and we appreciate your feedback regarding the processing times you encountered.

Noté 1 sur 5 étoiles

Avoid this site

Avoid this site. Very nice to get money but all sorts of tricks to not pay out.
You get email saying contact them but they do t reply for days at a time and different agent so he can play dumb

28 avril 2026
Avis spontané
Logo de SBK

Réponse de SBK

Hi there, thank you for taking the time to leave your feedback.

We’re sorry to hear about your experience and that you felt communication did not meet your expectations. We understand how frustrating delays in responses can be, especially when you are seeking support.

Withdrawal requests are processed as standard through your account, and we recognise the importance of clear, timely and consistent communication throughout this process.

If you are experiencing delays or need an update, please contact us directly via live chat or email so our team can assist you as quickly as possible.

Noté 1 sur 5 étoiles

False offers advertised

Directed to them by racing post advert. Offer of free bets when opening account and depositing and placing bets.
Then contacted to say no free bets will be given however you are welcome to deposit and place bets.
False advertising, and i have contacted racing post who i presently subscribe to for an explanation.

18 avril 2026
Avis spontané
Logo de SBK

Réponse de SBK

Hi Colin,


Sorry to hear about your experience, and thank you for taking the time to share the details.

Please contact us on suppost@getsbk.com and the relevant team will be happy to help!

Noté 1 sur 5 étoiles

Total trash, don't fulfill sign up offer

Total trash, promised a sign up bonus then when I'd joined and placed qualifying bet, sent email saying I wasn't allowed the bonus promised with zero explanation.......avoid there's plenty of more bookies out there don't waste your time with this lot

14 avril 2026
Avis spontané
Logo de SBK

Réponse de SBK

Hi Dave,


Sorry to hear about your experience, and thank you for taking the time to share the details.

We apologies for the experience you had with us.

Please contact us on suppost@getsbk.com and the relevant team will be happy to help!

Noté 1 sur 5 étoiles

Bonus scam

Stupidly didnt check the reviews before hand but see same issue as everyone else. Placed bet didnt recive email till after saying not elligble for bonus for reasons unknown as thats what they advertise. Have withdrawn the rest of my deposit and closing account horrific site.

15 avril 2026
Avis spontané
Logo de SBK

Réponse de SBK

Hi Luke,


Sorry to hear about your experience, and thank you for taking the time to share the details.

We apologies for the experience you had with us.


Please contact us on suppost@getsbk.com and the relevant team will be happy to help!

Noté 1 sur 5 étoiles

New customer - No Bonus

New customer, SBK grabbed my attention with the bet £5 get £30 in bonus sports welcome offer.
Deposited and wagered as per terms and conditions.
Shock no bonus.
Support very unhelpful apparently on sign up they sent a email advising not eligible (which I’ve not received) but bonus still shows as active on account.
Click bait offering a great welcome bonus, get you signed up and then no bonus.
I’ve complained to support will add outcome if /when they respond further.

14 avril 2026
Avis spontané
Logo de SBK

Réponse de SBK

Hi Hatts,


Thanks for sending in your feedback.

We apologies for the experience you had with us.


Please contact us on suppost@getsbk.com and the relevant team will be happy to help!

Noté 1 sur 5 étoiles

I have been placing bets with this site for a few months

I have been placing bets with this company for a few months, horse racing and soccer bet builder and soccer acca bets, wasnt very lucky all of them lost...

Then i had one of my bet builder bets come in or at least i thought it had, it was a team to win with certain players to have shots on target in the match, people who do bet builders know how this works, i only bet with sites that have super sub or fresh legs gas this site calls it, where if a player gets injured or subbed of the player replacing him becomes the player you need to getba shot on targer, its called insurance which i always take wont place this kind of bet otherwise, player gets subbed not managing a SOT but thankfully his replacement did manageva SOT , great i thought bet in, but it wasnt credited so it said bet loser, i have sent them an email about it and if they sort it out ill get back and replace this review with 5 stars but not holding much hope has they dont seem to have very good reviews on this site and others but we'll see...

12 avril 2026
Avis spontané
Logo de SBK

Réponse de SBK

Hi team, Sorry to hear about your experience, and thank you for taking the time to share the details. Bet builder outcomes are settled based on official rules and data, including how specific markets such as player shots on target and substitutions are applied. We understand your concern around this settlement and appreciate you’ve already reached out to our team. Please continue to work with our support team at suppost@getsbk.com, and we’ll review the bet for you and clarify how it was settled.

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