Changed my mind about this company. I initially found it extremely stressful to get the correct documentation. I don’t think people are knowledgeable enough about these things and we have busy lives.... Voir plus
L'entreprise a répondu
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Changed my mind about this company. I initially found it extremely stressful to get the correct documentation. I don’t think people are knowledgeable enough about these things and we have busy lives.... Voir plus
L'entreprise a répondu
Lauren was our “ shining Angel’! I’m a complete techniphobic… realising something was very wrong.. Lauren phoned me & got our insurance documents e-mailed & is posting the originals.. A very BIG THANK... Voir plus
L'entreprise a répondu
The worst experience i have had other than the fact of paying a beginning drivers fare due to moving from non eu country. Read the fine print i bought comprehensive voverage but doesn't cover towin... Voir plus
L'entreprise a répondu
Found this company for my daughter. Paid an intial fee of over 1800 pounds. Signed a DD form and was told she insured by AXA. Only to find out that AXA had no record of the insurance. I became su... Voir plus
L'entreprise a répondu
Its' time to GetSetGo!! A fresh approach to insurance With no branches and few overheads, we can cut to the chase and give you a great deal on your insurance. You can arrange your insurance policy online right away, without having to wait to speak to anyone.
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Royaume-Uni
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Would be nice if you could call and talk on the phone.

Réponse de GetSetGo Insurance (Northern Ireland)

Réponse de GetSetGo Insurance (Northern Ireland)

Réponse de GetSetGo Insurance (Northern Ireland)
Fantastic company everything straightforward. My insurance cheap

Réponse de GetSetGo Insurance (Northern Ireland)
Deal with issues really quickly in chat function and if struggling will have agent call, very good company to deal with and have had no issues using them 😀

Réponse de GetSetGo Insurance (Northern Ireland)
as usual I went onto compare sites for the best price and again you came top so was very happy to insure my car with yous again and the whole process was easy and documents came through straight away so thanks

Réponse de GetSetGo Insurance (Northern Ireland)
Never use this company they make insurance stressful and even after admitting your driving history still find something which wasn't asked at time of taking out policy and have now voided it. Quick to take your money but 45 days to get refund. Have no problem with the staff on chat they just doing what their told it's the company.

Réponse de GetSetGo Insurance (Northern Ireland)
I am currently insured with this company, or so I hope! constant emails of cancellation, constant emails of unreceived documents, very poor communication. once this policy is over in a year I will certainly go elsewhere

Réponse de GetSetGo Insurance (Northern Ireland)
In response to my review on the 4th May I was told to do onto the online chat. That is who I spoke with initially so that wasn't to change anything. A very standard response too. I cancelled the policy as the company weren't willing to help me. No refund yet, 11 days later and have been told on the chat it takes 45 days for the refund to be processed. An absolutely terrible customer service provided by a local company.

Réponse de GetSetGo Insurance (Northern Ireland)
Quick , efficient and comparable rates. Staff welcoming and experienced.

Réponse de GetSetGo Insurance (Northern Ireland)

Réponse de GetSetGo Insurance (Northern Ireland)
Awful company. I’m a first time insurer and they made it so stressful and difficult
- I chose a telematics plan which the have an outside company that install the telematics. Telematics company either don’t show up at the time they agreed to or don’t answer the phone. So you have GetSetGo on your back about not having it installed and going to cancel your policy.
- Having any sort of change to your documentation is a nightmare because they just lock your account which means you have to go through a portal chat which is useless.
- If you change anything on your insurance there is a ridiculous charge (basically another deposit)
- If (like I did) you cancel your policy with them they will not insure you again (no bad thing in my opinion but just to be aware of)
- I now have insurance with a company I can CALL and they are very understanding and helpful. Dealing with them has been a dream compared to GetSetGo. GetSetGo is cheap insurance because they have terrible service. Pay the extra for a proper insurance company. If you can’t call them they don’t deserve your business

Réponse de GetSetGo Insurance (Northern Ireland)
Individuals were very helpful and took time to explain everything

Réponse de GetSetGo Insurance (Northern Ireland)
Absolutely impossible to get anything sorted with this company. They won't take a call. The website doesn't function properly and they can't keep your details up to date. My certificate is of my present vehicle and the policy still states my previous vehicle. Trying to get some resolve is impossible.

Réponse de GetSetGo Insurance (Northern Ireland)
Straight forward online car insurance with a great price

Réponse de GetSetGo Insurance (Northern Ireland)
This is by far the worst company I've ever had the misfortune of dealing with. Since accepting the policy and paying in full I have been constantly pestered for additional documents, and even after providing these I was being asked for more. Then on top of that additional payments were asked for. If you try to contact them you end up in an online chat situation, if you try to call them you are given three choices of who to speak with, none of which is them. The complaints email just leads to a no reply email so the whole set up is a shambles. It may be cheap but it is a mess. AVOID.

Réponse de GetSetGo Insurance (Northern Ireland)
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