Slightly clunky process now there is the need to create a login to Ripe before being able to reach GJW. Because I pay monthly, confirmed day for DD to be drawn during renewal process, but have now r... Voir plus
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Lisez les avis des autres
Having been told I cannot insure my boat from a company I have used for the past 7 years, I sought a solution and found GJW DIRECT, and boom...I am insured and it was so simple to do. True hassle free... Voir plus
L'entreprise a répondu
Never bought a boat so never used this company. Genuinely cannot fault the customer service. How I wish every insurance company was this helpful and fairly priced. A genuine breath of fresh air. Ve... Voir plus
The online service is clear,& easy to navigate having a supportive approach. I feel I got good value for money.
À propos de l'entreprise
À propos de GJW Direct
Écrit par l'entreprise
GJW Direct has specialised in insuring vessels for over 200 years.
Whether you own a yacht, sailing boat, narrowboat or SUP, our policies are designed to help financially protect boaters from potential risks such as theft, loss, and damage. Plus, we offer optional extras such as European cover if needed.
We focus purely on boat insurance which means no unnecessary extras, flexible cover options and a specialist, UK-based customer service team with expert knowledge.
At GJW Direct, we understand the needs of boaters, that’s why we try to make it easy to obtain a quote and take out a policy. Take a look at our reviews below to see what some of our policyholders are saying.
Whether you own a yacht, sailing boat, narrowboat or SUP, our policies are designed to help financially protect boaters from potential risks such as theft, loss, and damage. Plus, we offer optional extras such as European cover if needed.
We focus purely on boat insurance which means no unnecessary extras, flexible cover options and a specialist, UK-based customer service team with expert knowledge.
At GJW Direct, we understand the needs of boaters, that’s why we try to make it easy to obtain a quote and take out a policy. Take a look at our reviews below to see what some of our policyholders are saying.
Start your UK boat insurance quote online, today
Écrit par l'entreprise
- GJW Direct offers cover for multiple vessel types
- Helping you prepare for your outing on the water, so you can spend more of your time doing what you love.
Coordonnées de contact
One Stockport Exchange, Railway Road, SK1 3SW, Stockport, Royaume-Uni
- 01514738000
- insure@gjwdirect.com
- gjwdirect.com
Like what you've read?
4,5
Excellent
2 k avis
A répondu à 34 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
GJW Direct made the whole process of…
GJW Direct made the whole process of renewing the policy straight forward and easy to understand.
15 avril 2026
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Good price and easy to arrange
15 avril 2026
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
have been insuring with company for 9…
have been insuring with company for 9 years, always very happy with service and communications. would highly recommend.
17 avril 2026
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
have used before and am completely…
have used before and am completely satisfied with the service provided
15 avril 2026
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Quick and efficient renewal
17 avril 2026
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Used illegal drip pricing, if paying monthly.
I pay my policy monthly. The website announced the policy price, but failed to advise that paying monthly would cost extra, which was NOT included in the price quoted until the very end of the process. I believe that this is a form of illegal drip-pricing, for which the BSM has recently paid a large fine! The website was incredibly clunky and painful to use, constantly forcing you to re-enter Username, Password and Verification codes.
16 avril 2026
Réponse de GJW Direct
Hi Stephen
When you go online to renew your policy, it will provide two options. One to pay in full and another to pay monthly. Our monthly instalments are provided by a third party credit provider and so interest will be charged on these.
As you were previously not on an automatic renewal basis, this is why it displays both options so you can then choose how you wish to pay.
If you choose to pay in full, there are no additional costs to what was quoted. The additional costs are interest for paying monthly through a credit agreement and not for the insurance policy.
I hope this clarifies everything for you.
Kind Regards
The GJW Team
Easy to apply for the insurance
Easy to apply for the insurance. Forms were very simple to understand and complete. Price was good.
16 avril 2026
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Easy to understand.
16 avril 2026
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
The 'edit' button online failed to…
The 'edit' button online failed to allow me to change my telephone number from my home landline, to my mobile. I tried twice. Pretty annoying.
15 avril 2026
Réponse de GJW Direct
Hi Bryan
I am sorry to hear this. I hope this is now resolved for you but if you still need help please contact us by clicking 'contact' at www.gjwdirect.com
Kind Regards
The GJW team
Easy and fast .
13 avril 2026
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Returning Customer
I have been a returning customer of GJW Direct for a couple of years now and have had always found that they offer a competitive priced marine insurance quote. Their website is easy to navigate and fairly intuitive. The policy documents on line are not cumbersome to read or understand and because of this you can confidently make a decision when choosing the insurance cover.
13 avril 2026
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Always very easy to renew the policy
Always very easy to renew the policy. The premium has risen, but what price hasn't.
Over all, very pleased with servicebprovided by GJW Direct.
6 avril 2026
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
A very expected experience
It was simply an experience I would expect. Nothing remarkable, aside from it taking 24 hours to resolve a simple renewal, no other feedback.
14 avril 2026
Réponse de GJW Direct
Hi Ian
Thank you for your feedback.
I can see you have now renewed your policy for another year.
Kind Regards
The GJW Team
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Simple easy renewal of insurance at a…
Simple easy renewal of insurance at a reasonable cost
11 avril 2026
Réponse de GJW Direct
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
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