Glasswells Avis 

Excellent customer service, super responsive and helpful which can be a rare thing these days!

Peter was very helpful and professional. We were very happy with the service we received

We recently purchased a guest bed from your store, with the kind and informative guidance from Peter. He was excellent in giving us information as to how the underneath bed could be pulled out and made secure. Peter was very helpful but not pushy which allowed us to make the decision to buy. His approach to us as customers made the experience an enjoyable one. Thank you also for keeping in touch with us regarding delivery, much appreciated.
Steve and Sue Smith

Excellent service and very knowledgeable

Slick service - excellent delivery of a very fragile item - checked by staff at the shop then repackaged and forwarded to me !
Really can’t complain-would definitely recommend 👍

The standard lamp when collected was in four pieces and lumps of polystyrene around main pieces. No bag or wrapping and it’s all over the car and me….. more B&Q than one expects at Glasswells. Let’s hope that when the chairs and settee turn up we are more impressed.

So me and my missus wondered into Gasswells which which we've been in before to go to their fabulous restaurant as the food absolutely delicious and has table service. So as we were walking though we were looking at beds and sales assistant asked are we ok ,yes just looking no pressure from the sales assistant at all we had are food and came to a decision to take a second look at the bed ,we decided to buy we approach the sales assistant we 1st saw and made our purchase she was very easy to talk to and no pressure. In all a very good experience in-store.

Peter assisted us with choosing and ordering new bedroom furniture recently. He was polite, professional and helpful throughout. The quality and choice of furniture was great.

My son and I went to the store knowing what we wanted a Stressless Reclining chair:-
A lady greeted us at the door and directed us to the right department a further assistant found us brochures and samples . The gentleman that had a wide knowledge of the Stressless products was most helpful . Chair ordered job done

We were grateful for the support in viewing and selecting bedding for someone other than ourselves. The advice we received was helpful and informative.

Great service in store from Nigel. Delivery was much quicker than expected and delivery staff were courteous and efficient.

Peter was amazing and met all our needs and expectations! We will be returning again as we were very impressed not only with him but with the quality of the whole store entirely.

Great advice and help from Tom Repton.

We came in looking to buy our first sofa and carpet, Ben guided us through the whole process start to finish, he expertly found us exactly what we were after and we were sold.
Ben then helped us pick a matching carpet alongside James to compliment our new sofa and now they are both in, they look great and are exactly what we were after. James helped us measure our living/dining room up for the carpet and get us booked in swiftly for installation and deliveries. Both made the experience very settling and couldnt recommend them more!

Fantastic service this weekend. Peter was knowledgeable about the range of beds, mattresses and headboards and was patient while I took my time to choose from the many available options. Got a good price on the sale and Glasswells will hold my items until I'm ready to take delivery.

Ben Saunders was an example of how to help a potential customer, polite, patient, knowledgeable about the products, and was not pushy, and he is the reason we will come back to Glasswells again.

Staff were very informed and helpful. Ben was very efficient. Quality of goods on show was of a very high standard and an extensive range was available.

Lovely, supportive approach to my dad who is nearly 90 and wanted to buy a bed and a wardrobe.
Nice products too!
Thank you

I have ordered multiple items through Tom in the last few months. The personal touch is appreciated. Takes the time to explain and go through specifics.

There were a good range of products for all budgets, Tom helped us select the right bed for our needs at a competitive price. We will be back for more furniture and curtains soon.