Gleeson Homes Avis 

We have just completed on a Gleeson at Rainsborough Park, we’ve had a really positive experience with Salesperson Jess and Site Manager Neil.

Jess was extremely friendly and helpful from day one, and make the house buying journey a lot easier than It could’ve been, I always felt comfortable giving her a call if I had any questions!

On our home demo, site manager Neil said to us that even after completion to not hesitate to contact him should we have any issues, which is really reassuring for me and my partner.

The only negative aspect of our experience was that, on more than one occasion, our solicitor was informed by Gleeson’s solicitor that we had agreed to matters which we had not. One example being that we agreed to sign a waiver to quash the 10 day notice period for completion, which we hadn’t. However, I would like to emphasise that this was in no way a reflection on the Sales team, who were always helpful and professional throughout the process.

We’re so excited to move into our new home, I highly recommend Rainsborough Park if you’re looking for a new build, thanks again to Jess and Neil!

Buying our first home with Gleeson Homes has been one of the most stressful and disappointing experiences imaginable. What should have been an exciting milestone has instead been a constant battle from the moment we reserved our plot.

One of our main requirements was a south-facing garden. We made this very clear from the outset and were shown plots before choosing our home. However, after moving in, we discovered that the garden was actually north-facing. This was a key factor in our purchasing decision, and we feel completely misled.

The problems did not stop there. The overall quality of the house has been shockingly poor, with plaster falling off walls, chipped brickwork, wonky fencing, damaged kitchen worktops, and numerous other defects. We have spent countless hours reporting issues, chasing updates, and taking time off work to allow access for repairs. As soon as one issue is fixed, another seems to appear.

The handling of our garden was particularly unacceptable. A significant portion of the garden we believed we were purchasing was removed without our knowledge, and this was not properly disclosed until we were close to moving in. This nearly caused us to lose our mortgage and left us in an incredibly stressful position. We then had to fight relentlessly to get what we had originally agreed to buy.

Even after that, the garden became an ongoing nightmare. It has had to be redone three separate times because it was not prepared correctly. Instead of proper topsoil, hardcore was used, and turf was laid on top of stones and concrete. Unsurprisingly, the grass repeatedly died. No homeowner should have to go through this, especially in a brand-new property.

The most frustrating part is that the experience started so positively. The sales team appeared attentive and gave us confidence that they understood our requirements. Looking back, it is clear that what was promised and what was delivered were two very different things.
We expected a quality new-build home and a straightforward buying experience. Instead, we have been left dealing with poor workmanship, misleading information, endless repairs, and unnecessary stress. Buying your first home should be exciting, not a constant struggle.

I would strongly advise anyone considering purchasing from Gleeson Homes to do their research very carefully. Based on our experience, I would not recommend them to friends, family, or any prospective buyer. If you do buy a home from Gleeson I really do hope your experience is better than ours.

From the first visit to Bracken Park site in Louth,everything has run smoothly, and then updated weekly by Stella the Sales executive we were dealing with over the phone.
Very happy with the build quality. A few snags but nothing thats not expected.
Overall the house buying experience has been excellent.

Working with Gleeson Homes at Danum Glade has been a fantastic experience from start to finish. From the foundation of our new home right through to completion, everything was handled professionally and with great care.

Working with Angela has been an absolute pleasure. She made the entire process smooth, easy, and enjoyable, always going above and beyond to ensure everything went well. Her dedication, support, and kindness made our move into our new home much less stressful.

My family and I would happily rate Angela 10/10 for all her hard work and effort. We are truly grateful for everything she has done.

Thank you, Angela, and thank you, Gleeson Homes, for giving us such a beautiful home. We couldn't be happier.

We are absolutely delighted with our new build home and the whole experience from start to finish. Everything has been handled professionally and efficiently throughout the process.

A special mention has to go to Jamie, who has been outstanding. Jamie was always approachable, knowledgeable, and happy to answer any questions we had. Nothing ever felt like too much trouble, and their communication and support made what can be a stressful process so much easier and more enjoyable.

We genuinely appreciate all the help and dedication Jamie provided and would highly recommend both the development and the team to anyone looking for a new home. Thank you for making our experience such a positive one!

Glesson home is overwhelmingly obsessed with pleasing their customers, since the start of purchasing of our home there is a lady called Abby who is the sales lady from Workington , she is one of the most kind hearted person we have met ,because she helped us through the mortgage process.I would recommend Gleeson homes for their obsession of pleasing their clients through their kind hearted staff like Abby.

Buying my first home with Gleeson Homes has been such a pleasure from start to finish. Everything went so smoothly, and the whole process was made so much easier than I expected.

The team were never pushy with sales and instead took the time to give honest advice and help us choose the options that were right for our home. It really felt like they cared about making sure we were happy, rather than just making a sale.

A special thank you to Charlotte at Pinfold Park II, who went above and beyond throughout the whole process. She was always happy to help with anything we needed, kept us updated every step of the way, and her communication was absolutely superb. Nothing ever felt like too much trouble.

As first-time buyers, we couldn’t have asked for a better experience. We’d definitely recommend Gleeson Homes to anyone looking to buy a new home. Thank you for making such an exciting milestone a stress-free and enjoyable one!

Dani was great!! So helpful, great experience and very pleasant

Stella was an absolute star!
She is professional, knowledgable and friendly. Always going the extra mile for us which we greatly appreciate.

From the moment we entered the sales office until today when we got our keys to our new Gleeson home, Liam the Sales person has been fabulous. Down to earth, straight talking, efficient, hard working. He kept us up to speed at every moment through the sales process. Liam is a credit to Gleeson homes. Five stars!

The staff at Gleeson Homes made the whole process of moving closer to our daughter very easy for us. The interaction with Dan, the Sales Manager, and Steph and Linda, the Sales Executives ensured that we received the best service that we could possible ask for. After moving in to our new house Liam, the Site Manager, and Ben his deputy have always been available for any assistance that has been needed. It has been a very happy move and made easier by the friendly helpful team here on site.

Excellent service from Liam from the initial viewing of the house. Constant update and fantastic communication. Would highly recommended Gleeson. The new house is great

Abbey at the Rowans was always available for assistance and excellent throughout the whole process.

We’ve just reserved our new home with Gleeson at The Paddock and couldn’t be happier with how everything’s gone so far. Adrian at the sales office has been brilliant. He’s really friendly, easy to talk to, and has made the whole experience feel relaxed and enjoyable.
He gave us a really clear and thorough rundown of our plot and the development, which helped us feel confident we were making the right choice as first time buyers. He’s also been great at keeping in touch and updating us regularly, which we’ve really appreciated.
Any questions we’ve had, he’s answered quickly and clearly—nothing has ever felt like too much trouble.
Overall, it’s been a really positive experience so far and we’d definitely recommend Gleeson Homes!

We recently completed our journey with Gleeson Homes and had a very positive experience throughout. A special mention goes to Mauricia, who was incredibly helpful, professional, and supportive from start to finish. She kept us informed every step of the way, answered all our questions promptly, and made what can often be a stressful process feel straightforward and enjoyable.

Her excellent customer service and dedication really stood out, and we are very grateful for all her help. We would happily recommend Gleeson Homes to anyone looking to buy a new home.

Thank you, Mauricia, for making our sales journey such a positive experience.

So far I have had exceptional customer service both from Mouritia and Scott. Thank you so much for all your help and helping me. Ever so polite and ever so helpful and friendly. Just what you need. Provided me with all the information I required.

Moving house is stressful! I can honestly say this time Gleeson Castledene team have been wonderful to ensure my daughter Danielle has been well looked after from start to moving date (Friday coming eek!)

Alyson who was in the sales office was always on the end of the phone or email whenever we needed. Sorted out all our queries and concerns without fuss. We could not have asked for more.

Moving to the site. Keaton has been fantastic in the home demo and keeping us informed, thank you! You are worth your weight in gold. I know when Danielle moves in she will be well looked after 🙏.

The house finish itself if fantastic! Cannot fault it. Everything done as and when and to a good standard. Again testimony to Keaton and his team!

Here’s to the next chapter.

Thank you Team Castledene for a seamless and stress free move!

Great customer service and aftercare from Liam.

I have had an excellent experience with Karen Woolley at Mynster Fields, Gleeson Homes, from my very first enquiry right through to moving into my new home.

Karen has been professional, friendly, knowledgeable, and incredibly supportive throughout the entire process. She kept me informed at every stage, answered all of my questions promptly, and made what can often be a stressful experience feel smooth and manageable.

The moving-in process was particularly well organised, and Karen went above and beyond to ensure everything was ready for me and that I felt welcomed into my new home. Her attention to detail, communication, and genuine care for customers really stood out.

I am absolutely delighted with my new home and am very grateful for all of Karen’s help and support. She is a real credit to Gleeson Homes, and I would highly recommend both Karen and Mynster Fields to anyone considering a new-build home.

Thank you, Karen, for making my home-buying journey such a positive and memorable experience! 🏡✨

Dani at Lyons Edge has been so helpful and also supportive during our reservation process. As a first time buyer it is very daunting not knowing what things means and sorting everything out. She gave us recommendations and also got us a very good deal on the home which we are very pleased with. Our reservation appointment was also very good where she explained everything in detail. I spoke to Emily in my initial queries and she was also great, with very good customer service, friendly and helpful. Andrew was also there to help in person and answered my queries and questions very well, they are all a great asset to Gleeson ☺️