We recently visited the All Saints site and had a wonderful experience. Dani was incredibly helpful and friendly. Even though there wasn't a showhome available, she went above and beyond to help us vi... Voir plus
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Post development, development not complete. All houses sold Gleeson leaves. Roads unfinished, communal gardens not completed, lots of builders waste left on site. Many phone calls to chase Gleason... Voir plus
Charlotte (Bridlington Pinfold Park 2) was brilliant from start to finish. Level of customer service given throughout was outstanding. As a first time buyer I couldn’t have asked for anyone better.... Voir plus
Me & my partner, have been trying to move house since May and with problem after problem we still haven’t got somewhere to call home. After going to All Saints in Ferryhill on Saturday we now have res... Voir plus
À propos de l'entreprise
- Constructeur immobilier
- aussi dans
- Lotissement
Écrit par l'entreprise
Gleeson Homes build affordable, high quality homes in the North of England and the Midlands where there is a strong need for affordable housing.
Coordonnées de contact
Sheffield, Royaume-Uni
- customercare@mjgleeson.com
- gleesonhomes.co.uk
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A répondu à 81 % de ses avis négatifs
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Kind and informative
Stella was very kind and informative during the entire process and made it all very easy.

Réponse de Gleeson Homes
Lisa @ Bluebell Court - Awesome Time
Being shown around the estate & the showroom by Lisa was an absolute pleasure at Bluebell Court - very personable, very knowledgeable and was very clear on what was available - best experience I have had when looking at new houses

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5 star care
From the beginning to the end we were well looked after by TINA. I was kept updated throughout and given very good professional advice. Tina has been marvellous is reassuring my family and gave a big surprise on the key collection day.

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Me and my partner have secured our new…
Me and my partner have secured our new home and it wouldn’t have been possible if it wasn’t for Dani at the Lyons edge development, who’s guided us the whole way, been patient with 2 people who had no idea where to start
Dani, you’ve made 2 people very happy and we can’t thank you enough ☺️☺️

Réponse de Gleeson Homes
Fantastic Customer Service!
Fantastic customer service from
Tina Walker at Stoneyford Green. Such a lovely and warm welcome when visiting the sales office. Fantastic communication right from the first time I went into visit the show homes to reserving a plot. Tina was very supportive and explained each step, whilst answering any questions I had. Will definitely be recommending Gleeson homes Stoneyford Green to friends and family. Thank you so much Tina!
Mauricia at North beck Grange has been…
Mauricia at North beck Grange has been amazing to me from the first day I stepped into their sales office in January. She is very knowledgeable and provided excellent customer service and feedback.

Réponse de Gleeson Homes
Gleeson Homes…
I would like to express my sincere appreciation for Karen Carpenter, who has been absolutely exceptional throughout our search for a new four-bedroom home.
From the very beginning, Karen was professional, knowledgeable, and incredibly supportive. She went above and beyond to help us at every stage of the process, always taking the time to answer our questions and ensure we fully understood everything. Her communication was excellent, and she made what can often be a stressful process feel smooth and manageable.
Karen’s dedication, patience, and genuine willingness to help truly stood out. She consistently went the extra mile to make sure we felt confident and supported in our decisions. It was clear that she genuinely cared about helping us find the right home rather than simply completing a sale.
We are extremely grateful for all her hard work and would highly recommend Karen to anyone looking to purchase a property. She is a fantastic sales executive and a real credit to the company.

Réponse de Gleeson Homes
Carrwood Park Phase 2
Our main issue here is after moving in two and a half years ago and the build finishing twelve months ago we still have no Tarmac on the streets or pavements, play area is still to be grasssed over this is still like a building site. We only got street lighting six months ago had two winters without any. Leeds city council will not adopt the site due to bad construction and Gleesons who have had are money and buggered off don’t seem to want to do the remedial work for Leeds to take it over. Overall this has ruined the whole experience of buying a new home. As it is we are in limbo with no communication from Gleesons or Leeds letting us know what is going on.

Réponse de Gleeson Homes
Looking for a superbly built new home?
If you are looking for a superbly built new home, you've found your builder, Gleeson.
The team who helped me no-end throughout the process in both a broad sense and in the detail, Scott and Jill were and have always been the best I could have hoped for in making a purchase of this size. I met the right team of people in Scott and Jill to make firstly, my decision to buy, and secondly, through the ups and downs of house sale/purchase they were there to help, advise and guide in so many ways. Gleeson won, because they now have me as a resident!! and I certainly won, with a new home and an experience that was made so much easier by the Jill and Scott team. Thank you. If you're looking for a new home, STOP right here, you've found the guys to help.

Réponse de Gleeson Homes
We’ve had such a great experience with Gleeson Homes that we’ve actually bought from them twice!
We purchased our first home with Gleeson at Firbeck Fields and loved both the property and the site so much that when it came time for us to upsize, we decided to stay on the same development and move into another Gleeson home.
A big thank you to Sue, who initially started the process for us and helped get everything underway. She was really helpful in the early stages and made us feel confident about the move.
We also want to give a huge thank you to Shelly Wall, our sales advisor, who has been absolutely brilliant throughout the rest of the journey. She has always been incredibly helpful, supportive and knowledgeable, and has really gone above and beyond to help make our dream home happen. Nothing has ever felt like too much trouble and she’s made the whole process feel far less stressful.
This time we used Gleeson’s new part exchange scheme, which has made everything so straightforward and hassle-free for us. It has taken away so much of the usual stress that comes with moving home and has made the process really smooth.
We are yet to move into our new home but are hoping to be in by the end of this month, and we’re really looking forward to starting our next chapter at Firbeck Fields. Thank you again to the team for all the support along the way!

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Amazing customer service !!
We visited Gleeson on Sunday afternoon to view one of the houses, and we had the absolute pleasure of dealing with Dani. I honestly can’t speak highly enough of her. She was completely amazing at her job from start to finish.
Dani took the time to talk us through everything in detail, making sure we understood each part of the process. She explained everything so clearly and concisely, and no question felt too small. We never felt rushed, and she made what can sometimes be an overwhelming experience feel straightforward and manageable.
On top of being incredibly professional and knowledgeable, Dani is just a genuinely lovely person. She made us feel comfortable and welcome from the moment we walked in.
A real credit to Gleeson – thank you, Dani!

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Manish was an exceptional sales reps
Manish was an exceptional sales reps. We spoke as if we’ve known ourselves for a long time. He was just amazing all through the process.

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As a first time buyers we have lots of…
As a first time buyers we have lots of questions and concerns ,which is been addressed promptly especially I would like to mention Mauricia our sales executive..She is making our journey towards our first home much easier..It is really appreciable her communication and professionalism.So far everything is going well.thankyou gleeson team

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First Time Buyers
Our sales advisor Mauricia Shea has been amazing from the beginning of our journey with Gleeson.
As a first time buyer she’s made it seamless and easy to follow and always been just a call / email away with any queries I’ve had and no question is too silly!
Thank you Mauricia for all your support, we can’t wait for our home to be ready!

Réponse de Gleeson Homes
New house in Bearpark, Durham
It has been a great experience all the way, from purchasing with Allison's help, Dani doing the house walk while handing over the keys, and Allan and Gavin sorting out small snags around the house, with the help of their team on site.
The house is of great quality, way better than previous new houses I had. After moving in, and sorting out flooring and decoration, it really is spotless.

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From walking into the office to enquire…
From walking into the office to enquire about mine and my partners first house together Dani was amazing! She’s so bubbly and friendly but also very professional at her job, she made us feel very welcome and has being so helpful with everything as we didn’t have a clue, she let us look round the show homes and made sure any questions were answered, can’t wait to finalise everything with dani! She’s a credit to gleesons!

Réponse de Gleeson Homes
Great First Time Buying Experience
We had a very smooth experience buying our new home at Bracken Park. Stella was lovely and helped us to understand the process and was very patient with our inexperience! So far we are loving our home and the very few snags we’ve spotted have been dealt with efficiently by Rick and the team.

Réponse de Gleeson Homes
The people are kind and informative, non judgemental and in it with you through the whole process
Stella was absolutely incredible throughout our entire home buying journey. From the very first conversation to the final closing, she guided us with professionalism, patience, and genuine care. Buying a home can be overwhelming, but Stella made every step feel clear and manageable. She was always available to answer our questions, explain the details, and reassure us when things felt stressful. I would recommend her with everything!
Angie did a fantastic job with our home demonstration. She was thorough, knowledgeable, and incredibly patient while walking us through every feature of our new home. She explained everything clearly, from basic maintenance tips to the more detailed systems, making sure we felt comfortable and informed. I too would recommend her!

Réponse de Gleeson Homes
Tees Valley Tyne and Wear customer…
Tees Valley Tyne and Wear customer service is so bad. Ive been chasing up problems I’ve had for years. To then be told the problems were never reported. I then found the email trail from my side and email responses from the company. Sent this in and shock there’s no response. I’ve rang multiple times and get no further. Who else can I complain to
Do not give a generic response saying email customer support. She’s useless and all she could say was they don’t loose emails when on a email from Gleeson they said there wasn’t any evidence. When evidence was sent in it all goes quiet

Réponse de Gleeson Homes
Bracken Park
I was kept informed at every step of the process of buying my home with Gleeson. Nothing has been too much trouble and I have genuinely felt like a valued customer throughout.
Stella has answered all of my queries and made sure I was happy throughout the journey. Site manager Rick provided the home demo and has been available for any queries.
Snags are actioned straight away.
Despite practically living on the edge of the building site, the area is kept surprisingly clean as it could be.
I adore my new home and want to thank Stella, Rick and the whole team for what has so far been an exceptional service.

Réponse de Gleeson Homes
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