Just taken delivery of a pair of skis and bindings. The price was better than the UK so I went for them. The site asked lots of questions about my height, weight boot sole length, ability, age for the... Voir plus
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Excellent product and service. My order arrived much quicker than expected and its absolutely perfect. Very happy, price was unmatched too 🙌🏼 Thank you
Wide choice of equipment, many well priced offers, easy order process. Customer services prepared to really help as much as possible. Recently ordered skis which are exactly as described, bindings wer... Voir plus
Easy online ordering at great prices. Regular updates on progress of delivery. Good delivery service and well packaged items. Loved the ski boots, but needed to return the other pair, ordered for ch... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Glisshop, founded in 1997 and Glisshop.com in 1999, is the e-commerce reference dedicated to winter sports and outdoor activities. Based in the heart of the Auvergne volcanoes, Glisshop accompanies mountain and outdoor enthusiasts throughout the year and across Europe. Our experts will guide you through our 15,000 products from over 300 brands so that you're equipped from head to toe, whatever the weather. Equipment, technical gear, clothing and accessories, live the Glisshop experience with us!
Coordonnées de contact
Etats-Unis
- glisshop.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Good and efficient order and delivery.
Received my order delivered to my front door by the courier, it was exactly as ordered and at a great price! I would have no hesitation in recommending the company to friends or family.
Delighted with my new Volkl skis and…
Delighted with my new Volkl skis and bindings, good value, good service and good communication throughout.
Wide choice of equipment
Wide choice of equipment, many well priced offers, easy order process. Customer services prepared to really help as much as possible. Recently ordered skis which are exactly as described, bindings were fitted accurately and ready to go. Another happy purchase from Glisshop.
Great service and great contact
Great service and great contact. Great products at amazing prices
Excellent all round
Excellent all round. Customer service very responsive and quality is great
Madshus Endurace skate
Madshus Endurace skate. Great skis at a good price in the sale. Great service and prompt delivery with Evri that run an efficient service with good communication.
Very good customer service
The customer service is very friendly and quick and helped me well, thank you!
Delivered in a week to Finland
Delivered in a week to Finland. Delivery was fast, it just took three days to send the order.
Outstanding customer service
I just had to write a review because I have never experienced just incredible customer service that went above and beyond what could be expected.
I had ordered an item for my son - in the wrong size. Entirely my mistake. Nothing wrong with the product.
I telephoned to see if I could exchange it for the correct size - fearing that I probably wouldn’t and worrying about having to fund a new item.
Not only was the refund process explained in the kindest and most patient way - I was sent a follow up email explaining the process step by step. This proved to be perfect and took me through so easily. The lady I spoke to was called Joanna. Such a star! I am of mature years and have had a stroke so don’t always process as quickly as I once did. Joanna’s calm and considerate manner made the whole process a pleasure. Who knew a customer services call could ever be a pleasant experience.
Thank you so much
Highly recommend
Great product . Fast and efficient delivery. Really pleased with my order . Would highly recommend.
Delivered on time
Delivered on time. The skis were packaged well and just how advertised. Evri Delivered them on the day specified, happy with the purchase.
Glisshop Good / Evri Awful
I actually never received the skis I ordered, but Glisshop were not the problem, Evri are. Glisshop dispatched my order within the week, with Christmas in the middle, which was excellent considering the time of year. Unfortunately Evri are the only delivery option to the UK, and it was their job to get the skis to me. On New Years Eve I got an update from Evri saying they were at the local depot, but an issue meant they couldn't be delivered, but would be on the next working day. That was the last update I got, and after a couple of weeks of being fobbed off by Evri's various chat bots I contacted Glisshop to chase the delivery. Glisshop were very responsive on the email, which was much appreciated, and after another week of no tracking updates from Evri they admitted to Glisshop that the skis were lost. At this point Glisshop offered me a replacement order, or full refund. Within a few working days I was fully refunded, with good email communication from Glisshop staff. So in short, Glisshop are good, with great pricing, but do not order from them if your ski holiday is in the next few weeks because even if Evri don't lose your parcel it can take a couple of weeks to arrive from France, but it's worth it for the savings on offer.
Not yet delivered???
Not yet - as haven’t received the boots and no emails from Evri to even say they have received them??!!

Réponse de Glisshop
Easy to order and delivered in time
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