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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Just taken delivery of a pair of skis and bindings. The price was better than the UK so I went for them. The site asked lots of questions about my height, weight boot sole length, ability, age for the... Voir plus

Noté 5 sur 5 étoiles

Excellent product and service. My order arrived much quicker than expected and its absolutely perfect. Very happy, price was unmatched too 🙌🏼 Thank you

Noté 5 sur 5 étoiles

Wide choice of equipment, many well priced offers, easy order process. Customer services prepared to really help as much as possible. Recently ordered skis which are exactly as described, bindings wer... Voir plus

Noté 5 sur 5 étoiles

Easy online ordering at great prices. Regular updates on progress of delivery. Good delivery service and well packaged items. Loved the ski boots, but needed to return the other pair, ordered for ch... Voir plus

À propos de l'entreprise

  1. Magasin d'articles de sports

Écrit par l'entreprise

Glisshop, founded in 1997 and Glisshop.com in 1999, is the e-commerce reference dedicated to winter sports and outdoor activities. Based in the heart of the Auvergne volcanoes, Glisshop accompanies mountain and outdoor enthusiasts throughout the year and across Europe. Our experts will guide you through our 15,000 products from over 300 brands so that you're equipped from head to toe, whatever the weather. Equipment, technical gear, clothing and accessories, live the Glisshop experience with us!


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4,3

Excellent

TrustScore 4.5 sur 5

194 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,3

Tous les avis

(194)

37 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Wide choice of equipment

Wide choice of equipment, many well priced offers, easy order process. Customer services prepared to really help as much as possible. Recently ordered skis which are exactly as described, bindings were fitted accurately and ready to go. Another happy purchase from Glisshop.

25 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Madshus Endurace skate

Madshus Endurace skate. Great skis at a good price in the sale. Great service and prompt delivery with Evri that run an efficient service with good communication.

22 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Outstanding customer service

I just had to write a review because I have never experienced just incredible customer service that went above and beyond what could be expected.
I had ordered an item for my son - in the wrong size. Entirely my mistake. Nothing wrong with the product.
I telephoned to see if I could exchange it for the correct size - fearing that I probably wouldn’t and worrying about having to fund a new item.
Not only was the refund process explained in the kindest and most patient way - I was sent a follow up email explaining the process step by step. This proved to be perfect and took me through so easily. The lady I spoke to was called Joanna. Such a star! I am of mature years and have had a stroke so don’t always process as quickly as I once did. Joanna’s calm and considerate manner made the whole process a pleasure. Who knew a customer services call could ever be a pleasant experience.
Thank you so much

27 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend

Great product . Fast and efficient delivery. Really pleased with my order . Would highly recommend.

22 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Delivered on time

Delivered on time. The skis were packaged well and just how advertised. Evri Delivered them on the day specified, happy with the purchase.

22 janvier 2025
Avis spontané
Noté 4 sur 5 étoiles

Glisshop Good / Evri Awful

I actually never received the skis I ordered, but Glisshop were not the problem, Evri are. Glisshop dispatched my order within the week, with Christmas in the middle, which was excellent considering the time of year. Unfortunately Evri are the only delivery option to the UK, and it was their job to get the skis to me. On New Years Eve I got an update from Evri saying they were at the local depot, but an issue meant they couldn't be delivered, but would be on the next working day. That was the last update I got, and after a couple of weeks of being fobbed off by Evri's various chat bots I contacted Glisshop to chase the delivery. Glisshop were very responsive on the email, which was much appreciated, and after another week of no tracking updates from Evri they admitted to Glisshop that the skis were lost. At this point Glisshop offered me a replacement order, or full refund. Within a few working days I was fully refunded, with good email communication from Glisshop staff. So in short, Glisshop are good, with great pricing, but do not order from them if your ski holiday is in the next few weeks because even if Evri don't lose your parcel it can take a couple of weeks to arrive from France, but it's worth it for the savings on offer.

21 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Not yet delivered???

Not yet - as haven’t received the boots and no emails from Evri to even say they have received them??!!

19 janvier 2025
Avis spontané
Logo de Glisshop

Réponse de Glisshop

Hello Ashley,
Your parcel arrived in the Uk on the 19/01 and was delivered to you on the 20/01. Please contact us on info@glisshop.com if you have any issues with the delivery.
Best regards,
The Glisshop team

L’expérience Trustpilot

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