Global Bike Avis 

461
TrustScore 1 sur 5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Seriously not worth the pain. Was keen to buy one of their ex-demo bikes at the start of the week. The owner said he would sent me photos of what he had tomorrow. Waited 2 day and I tried them again.... Voir plus

Noté 1 sur 5 étoiles

Unacceptable experience. Bikes aren’t in stock as specified on the website. Requested a refund as I didn’t want to wait four weeks for the bike. Ended up still not having a refund three we... Voir plus

Noté 1 sur 5 étoiles

I ordered a pair of bib shorts from Global Bike which were "in stock" at the time of purchase. After a few weeks and then at week intervals following this, I contacted GB where someone repeatedly assu... Voir plus

Noté 1 sur 5 étoiles

Bought a bike on line & cancelled the order before it came as I found a better deal elsewhere. After numerous phone calls & emails about getting a refund my money wasn't refunded. Finally had to get B... Voir plus

À propos de l'entreprise

  1. Magasin de vélos

Informations provenant de diverses sources externes

Hello and welcome to globlabike.co.uk Our family run business, Global Adventure Sport Ltd, started life in 2009 and has seen rapid growth. We are already one of the largest UK mainland dealer of Ghost, Nukeproof, Felt, Kona, Electra, Commencal and NS Bikes! We are very proud of the feed back our customers give us on www.trustpiolt.co.uk. They tell us that they really appreciate the support we provide, the communication and the speed of delivery. We started out as an online company but soon realised that some customers like to see the bikes and try before they buy. In response we've opened a 5,000ft2 showroom - one of the largest in the North West! There is plenty of free car parking and space to put the bikes through their paces before you make your decision. We have an extensive range of bikes built up ready to ride and many more that can be pulled off the shelf and assembled ready for dispatch. Our main priority is you, the customer! We strive to make your buying experience here at globalbike the very best in the industry. Your new bike will be fully assembled, checked and all accessories fitted before it is thoroughly packaged up ready for delivery. If you would prefer to come to see us in the showroom or call us on the phone, you'll find we have an absolute passion and real depth of knowledge for all types of bikes. Our staff are accomplished riders in road, mountain and down hill. We only sell top rated products, so that you can rest assured that what ever you buy from globalbike.co.uk will be of the absolute best quality. We are delighted to support Claire House children's hospice; No Bull Racin' - (current English Down Hill champions); Colin Lynch - TT World Champion, Velocity WD40 team and Deva Deva's - the ladies section of Chester Tri Club. Have fun browsing the site, we're sure you'll find the perfect product for your needs. If you need help or advice give us a call or better still pop in, we make a great cup of coffee!! Best wishes. Dave, Jim and the rest of the Global team.


Coordonnées de contact

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Mauvais

TrustScore 1 sur 5

461 avis

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Tous les avis

(461)

1 avis reçu au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Very Good

I used Global Bike when I can. They carry a good stock and their prices are comparable to the big online sites but the bonus is they're extremely helpful on the phone.

It's good to support the smaller online retailers/shops especially when they offer a better level of service.

Their delivery is very quick as well.

22 janvier 2014
Avis spontané
Noté 5 sur 5 étoiles

Helpful on the phone and prompt in delivery.

Down-to-earth personal advice on the phone about product and frame sizing (bike purchase). Gave me a delivery estimate which was so quick that I privately doubted it -but arrived on the button. Bike fully assembled and packed like it was the crown jewels.

Excellent.

22 janvier 2014
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

Ordered three products but only two arrived. Emailed the company and got an apology within 5 minutes. Missing product shipped out immediately. Making a mistake is not the problem, how you deal with it is what counts.

21 janvier 2014
Avis spontané
Noté 5 sur 5 étoiles

Got my faith back in the bike world - they get customer service

I was in the market for a new road bike with a budget of around £2000. Its the time when last years models subject to great deals.

Or so i thought, having contact many shops and suppliers having tried to do as much research as i could with my limited knowledge i would contact them looking for a bargin. All i ever seemed t get was no, its £xxxx and thats where it is staying.

With one last roll of the dice i contacted global bikes and found Rich. What a refreshing change, for the first time i was asked what i was looking for looking to do with it, budget and must haves.

Rich spent a day swapping e-mails with me offering advise and reassurance and even looking for a bike in a different colour. In the end i went for a Ghost Race Lector Pro.

What a great choice!! The bike arrived quickly on a day that suited me and the Di2 was set up, aligned and fully charged. I have had one ride on the bike so fa, its the envy of all my mates the DI2 is a great great bit of kit and is making waves with the guys i ride with.

Big thanks for bringing customer seervice back into cycling.

21 janvier 2014
Avis spontané
Noté 5 sur 5 étoiles

Top quality service

Big thanks to the team at Globalbikes for helping me secure the perfect bike. I called the team seeking opinion, on what would be best bike for me personnally. The team listened to my requirements then presented me with a list of options. I'm a relative novice to Mountain Biking and gererally stick to trails, with occasional XC stuff. I was like a kid in a sweet shop. Lots of choice.... Following Jim's advice I went away to reasearch frame sizes, to ensure I would be happy with the bike I was contemplating ordering. Later in the day after visiting a few shops in London I decided to go for the Ghost AMR 7500, after another chat with Jim. I ordered and paid by paypal at about 1400. The bike was with me the following day at 1030. Top quality service. The courier was excellent, I could even track my package all morning on the web and was even able to tell the Mrs it would be delivered, as I could see the driver pulling into our road. The bike was built, with just the handle bars to sort. The box it was very well protected - it took longer to remove the packaging than it did to fully get the bike road worthy checking all parts and getting the handlebars right. I am more than satisfied with the service and would recommend Global Bikes to anyone and everyone. The cherry on the cake..... the price was the best available too...... All in all a very happy customer. Thanks guys.

14 janvier 2014
Avis spontané
Noté 5 sur 5 étoiles

Excellent Customer Service

I ordered a cycle helmet online, unfortunately, there was a mistake and it was not available. I received a phone call to contact them asap. When I returned the call, the problem was explained to me and an alternative, far more expensive helmet was offered instead. It arrived a day later. Absolutely fantastic customer service.

13 janvier 2014
Avis spontané
Noté 4 sur 5 étoiles

good service but bike slightly damaged

Good service, delivered well , however the bike had a small dent and scratch on the rear triangle, the package did say to inspect before xmas and return if required, but not really practical, just covered it with one of the stickers it came with.

25 décembre 2013
Avis spontané
Noté 4 sur 5 étoiles

Would order again

Unfortunately the item I ordered wasn't in stock, however, I was quickly informed and refunded. I would shop here again

30 novembre 2013
Avis spontané
Noté 5 sur 5 étoiles

Professional, friendly with great communication.

After a small glitch (Online order for a bike, but the last one had sold already!) I was offered an upgrade at a very competitive price, which I'm very happy to say I accepted. Delivery was super fast, Only the handle bars to assemble-easy, otherwise the bike was set up & ready to ride out of the box. I can't recommend Global Bike highly enough. I would give them 6 stars if I could & I will certainly be back for more.

5 novembre 2013
Avis spontané

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