Glo Melanin Avis 

The products speaks for themselves with the amazing results you will receive, but I want to brag on their amazing customer service. I had an issue with my shipping address and my product was returned to the company. Once I let them know it was on its way and explained what happened. I was quickly connected with a representative name Rio, that quickly update my address and ensured me that I would receive my product. I received my new tracking info as soon as it was resent out and Rio kept in touch throughout it all. I am definitely a happy customer!

In reaching out to request a refund Nia and Elijah were very responsive. Elyka was very helpful in answering my questions and getting the information and instructions I needed to properly complete the process for a full refund. She was very courteous and personable. Definitely appreciated their assistance.

I really love my scrub, my oil and my soap got me looking and feeling good. Order came fast in a cute box. Just for me!

Hi there - Elyka really helped me understand the process and was extremely patient with me. The hyperpigmentation on my head is more noticeable since going bald. Glo Melanin was recommended to me a few times, but I only recently started using the products. Thank you very much, and I look forward to posting some after-pics showing the results in a few weeks.

I’ve been using the melanin flow bundle for 4 days now and my skin has never felt better. Moisturized, soft, you can feel everything working. I can’t wait to see what 90 days brings!

I’ve been a customer from nearly when Glo began. Their scrub product has been so helpful when it comes to ingrowing hairs (both bikini & underarm). Shoutout to Rio for the support with a challenging order.

Elyka made my customer service experience a 5 star, she was prompt and took care of me. I received my products and couldn't be happier.

⭐⭐⭐⭐⭐ The Gold Standard of Customer Service!!

Glo Melanin brand is the BEST!!

I rarely take the time to write reviews, but this experience was so exceptional that I felt compelled to share this!

After purchasing one of this company's products through Amazon, I unfortunately discovered that it did not agree with me due to my allergies. Naturally, I was disappointed, and because I had not purchased directly from the company's website, I assumed there would be very little they could do to help.

I could not have been more wrong.
The representative who assisted me provided what was, without question, one of the most remarkable customer service experiences I have ever encountered. From the moment ELYKA responded, she treated me with genuine kindness, patience, understanding, and respect. She listened carefully to my concerns and made me feel like my experience truly mattered.

What impressed me most was that she had absolutely no obligation to help me. The purchase was made through Amazon, yet she never once made me feel like I was being passed off or dismissed. Instead, she took ownership of the situation and worked tirelessly to find a solution.

Her generosity and dedication went far beyond my expectations. Not only did ELYKA address my concerns with compassion and professionalism, but she also provided multiple gift cards so that I could try other products better suited to my needs. I was genuinely speechless. In today's world, where so many companies hide behind policies and automated responses, finding someone who truly cares about people is incredibly refreshing.

Large corporations with vast resources could learn a thing or two from this company. Despite being a smaller business, they delivered a level of customer care that surpassed many household-name brands I've dealt with over the years. The attention, empathy, and personal touch I received were simply extraordinary.

This representative Elyka is an absolute gem and a tremendous asset to the company. She transformed what began as a disappointing experience into one that left me feeling valued, appreciated, and eager to support the brand in the future.

Customer service is often talked about, but rarely practiced at this level. This wasn't just good service—it was exceptional service. It was the kind of experience that creates lifelong customers and inspires people to tell others about a company.

To the representative who helped me: Elyka, thank you. Your kindness, professionalism, and willingness to go above and beyond did not go unnoticed. You turned a negative situation into one of the most positive customer experiences I've ever had.
Five stars are simply not enough.

I came across their website after reading ai generated products from other websites but when saw their products made with real and simple products that works on black people skin and generated especially for black skin, I stopped immediately, Supper products. I needed to purchase it straight away, that I even ordered two by mistake but that was sorted by Elyka when contacted thecompany. The order came quickly and was delivered 3 days🙌 I was so happy because I used it the same evening and had immediate result in my skin tone. Brightness and softness was clearly noted. It's hard to find real products that works nowadays. I ordered the whole set and is worth every penny because of its quality. I am really happy with my products and will order their products again. thank you for your support Elyka 🙏 🙌 ❤️

My issue was resolved in a timely manner. Elyka was very helpful and I appreciate her professionalism and quick response to my issue.

The Best. I notice big improvements in acne, dark spots and crows feet as my skin feels soft and smooth. Excellent products.👏🏼👏🏼

Fantastic lip product.

With many lip products on the market that I've tried over a lifetime, this one ranks high for being moisturizing, aromatic, with beautiful unique packaging. if used per the instructions results are obvious.
The staff is quite responsive and highly professional, Elyka in particular has been great!
Customer service can make or break a company reputation. No need to be concerned on that score. Glo Melanin has you covered ;-)

Will reorder as gifts.

The glomelanin turmeric dark spot removal scrub definitely disappointed me. The container was very tiny, especially for the price. The container is smaller than the palm of my hands and my hands are pretty small. The product inside the container did not offset the insulting size. I used the product as they directed but the smell was not pleasant at all. Also, the product is strictly for dark spots. If you have eczema, sensitive skin, or your skin is already irritated in any way the sea salt in the product will irritate your skin. I had high hopes for this brand especially since they are marketing towards people with melanated skin. Hopefully their other products are better, but I will not be a returning customer.

The texture is good not too thick or thin. Smells great and is a great value.

It works very well on my skin

I purchased 3 of the lip balm because it was a sale. I love this product.

I love it so far. I’m seeing some results. Forgot to take a before pic but it’s great

Shoutout to elyka for fixing an order issue for me . She responded fast and fixed the problem immediately. I love their products a d have been using them for over 2 years now and has seen great results .

No lie, I seen lip progress by the end of my second weekend, going into my third wk I can definitely see progress. On usage of 2-3x a day, yeah definitely was worth it!

I made my first purchase, with Glo Melanin on Friday, my purchase went sideways. Payment section held a previous address, I amended this, then when I pressed my GPay the next page showed the product will be sent to my previous address 100 miles away.

I used the messaging service on the Glo Melanin website, I was panicking at this point, tried the delivery service too no joy. However, Rio emailed me, said he would look into it and sent the information they requested. Unfortunately, the delivery Company already processed my order so was too late to redirect to my current address. Rio then arranged for my order to be sent again to my current address at no extra cost. My issue was dealt with within 48 hours. I haven't received the product yet and I have received such great customer service, just because of that service and kind action, I will be investing in other products from Glo Melanin in the near future. Thank you Rio 🙂