Smooth professional service from start to finish. Zak the service engineer was on time , polite and very knowledgeable,very impressed with glotech. 10/10
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Lisez les avis des autres
Claimed to be a Samsung approved engineers. They are not, this was confirmed by Samsung. Misdiagnosed the problem, the real Samsung engineer who came after confirmed this. Never provided a written rep... Voir plus
L'entreprise a répondu
Alex was so lovely and explained everything he was doing to us. As two students that are in their first proper home, so quite clueless, he was so professional and didn’t make having an engineer round... Voir plus
L'entreprise a répondu
Our last freezer was bought from Glotech in 2002. Its replacement was installed last week. Our thanks to Barry, who identified the exact model to suit our needs. We cannot praise the installers highl... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
We sell all the latest kitchen appliances, as well as design and install fantastic kitchens!
Coordonnées de contact
Unit 2 Soothouse Spring, AL36PF, St Albans, Royaume-Uni
- 0330 024 9093
- salesteam@glotech.co.uk
- glotech.co.uk
4,1
Bien
769 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Glotech Appliances
Good afternoon, Thank you for taking the time to leave a 5* review, your feedback is greatly appreciated by our team! Kind Regards, Glotech
Amazing service
Dino & Oscar were amazing delivering the new fridge and taking the old one. Unfortunately there is no lift so it was carrying them up lots of stairs, but they made it seem like it was nothing.
Funny guys
22 août 2024
Avis spontané
Réponse de Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Dinu and Lee were very quick and…
Dinu and Lee were very quick and professional, they finished the job in about 20 minutes, which was extremely helpful
21 août 2024
Avis spontané
Réponse de Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Very efficient and helpful at a good…
Very efficient and helpful at a good price and with a flexible service
15 août 2024
Avis spontané
Réponse de Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Good Service And Professional
Just Had my New Cooker Delivered And installed by Dino And Oscar was extremely Happy with the Installation And How Helpful And Professional they Both were as I would Definitely Recommend them to More Customers Thank you Both
Regards,
Susan Flannery
13 août 2024
Avis spontané
Réponse de Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Great company-great service
Great company-great service! Dino and Oscar the fitters were totally brilliant-skilled and friendly!
12 août 2024
Avis spontané
Réponse de Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Very helpful
Very helpful, quick and clean fitters. Dino and his other fitter were excellent
9 août 2024
Avis spontané
Réponse de Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Very professional, quick and clean
We got a new washing machine installed and everything went very smoothly. We got a 30 min notification of the arrival time (on the agreed day). Dinu then arrived and packed up the old non-functioning machine, installed and tested the new one and gave us some advice on well-maintenance. Everything was quick, professional and I was particularly impressed with how he kept the area clean and made sure that there are no rubber streaks or water marks on the floor following the installation of the new washing machine!
8 août 2024
Avis spontané
Réponse de Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Perfect
Perfect, quick, amazing energy and customer service! I recommend him at 100%
5 août 2024
Avis spontané
Réponse de Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Fantastic company
Fantastic company, friendly, efficient and called me back when promised. Dinu the fitter was great. Highly recommended.
5 août 2024
Avis spontané
Réponse de Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Réponse de Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Efficient quick friendly service
Efficient quick service and Alex arrived promptly and was friendly and informative. Job done well.
8 juillet 2024
Avis spontané
Réponse de Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Efficient and friendly
The engineer diagnosed the problem in 5 minutes and talked me through the process. That meant I knew what I was paying for and steps to avoid the dishwasher from malfunctioning again. He called when he was on his way and checked everything was clean and in order before he left. First class service.
16 juillet 2024
Avis spontané
Réponse de Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your Repair.
Kind Regards,
Glotech Sales Team
Excellent service
Excellent service. Alex was brilliant. Punctual, quick and lovely.
12 juillet 2024
Avis spontané
Réponse de Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Friendly and efficient
Alex is really friendly and knowledgable. He took no time at all on both visits. The only reason for the 4 stars is that the company cancelled the first fitting with little notice. This was likely nothing to do with Alex who was great!
12 juillet 2024
Avis spontané
Réponse de Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us in order to allow us to continue to provide our customers with the best possible service. Your feedback regarding the last minute cancellation has been passed onto our repairs management team to look into how this can be avoided going forwards.
Kind Regards,
Glotech
Alex was a Very good guy
Alex was a Very good guy, knows his onions.. will definitely use again👍
10 juillet 2024
Avis spontané
Réponse de Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your repair.
Kind Regards,
Glotech Sales Team
10/10, perfect experience
Alex was so lovely and explained everything he was doing to us. As two students that are in their first proper home, so quite clueless, he was so professional and didn’t make having an engineer round feel uncomfortable or awkward at all. He’s really personable and ace at what he does :) Hopefully we won’t need him again but if we do, we’d 100% use Alex again.
10 juillet 2024
Avis spontané
Réponse de Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to Alex and his management team.
Kind Regards,
Glotech Sales Team
not trustworthy company
not trustworthy company. paid for the product online. after 2 weeks of waiting, it arrived in wrong model( cheaper one than what we order). asking for money back with instruction for return. no reply so far. Try to call the company, then get diverted and drop the call eventually. Don't buy from this company!!
9 juillet 2024
Avis spontané
Réponse de Glotech Appliances
Good afternoon, We do apologise for the inconvenience caused during your order with us. We have since been made aware that this issue has been resolved. Kind Regards, Glotech
Quality Workmanship
Alex was very efficient and knowledgeable about what was needed to be done to complete the job.
And job was completed quickly and successfully.
2 juillet 2024
Avis spontané
Réponse de Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your repair.
Kind Regards,
Glotech Sales Team
We love Glotech!!!!
Barry is a truly brilliant salesperson!.. We got a super price on our warming drawers and he diligently got back to me when he said he would - we completed the transaction effortlessly.. this is a great company all-round to be honest. x
29 mai 2024
Avis spontané
Réponse de Glotech Appliances
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
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