Glotech Repairs Avis 

Great appliance service in Alton.

Glotech support the Alton area.

William, their technician, was punctual, informative and just cracked on with resolving my freezer issue. I would definitely request this guy back.

Hard working and also left my freezer area clean and tidy. Nice job!

William. Farnham really great service ,very helpful and honest . thankyou

Booked a day off work to be home for a repair and the didn't show.

William was great, very quick and explained everything in simple terms. Would definitely recommend if you live in Farnbrough.

William came along to fix our broken oven in Farnborough. Really nice, friendly guy. All sorted within 45minutes

Nick was very knowledgeable and helpful. Rang 20 mins before arrival which was really useful. Appliance issue resolved in a timely manner. Thank you.

William came in and fixed our microwave at our home in Ascot. He was very professional and courteous. I’d recommend and use there services again.

James was very professional, quickly diagnosed the issue and repaired the machine quickly. Area of Rugeley

Danny attended to my callout in Peterborough to fix my tumble dryer. He was very helpful, friendly and did a great job. It was all sorted in no time and very professionally. I would definitely recommend him to others.

The engineer William was very good. He came as a follow up after the problem had been diagnosed, but seemingly with incomplete information. Yet was able to find a solution to provide a fix without having to arrange another visit. Called ahead of time to tell us when we should expect him in Ascot.

Really impressed with two visits by William in the Godalming area.
Polite, helpful and very competent…. the perfect engineer..!
He leaves me with a working icemaker compartment.

I had an issue with my washing machine, the drum was filling up with clean water in between washes and I was concerned it would end up flooding out when I go on holiday. I contacted Glotech, arranged a call out, although it hadn't filled up for a week and the engineer text me to let me know he was on the way. So far so good. I had googled what was probable cause, water inlet seal had probably perished. The engineer arrived and had the very part with him! All replaced within 30 minutes, (which included him popping outside to take a phone call), said the machine was clean, no blockages else where so good to go. Two days later, I use the machine and during the washing I notice water is coming up through various areas of my click & fit flooring tiles. I check the washing machine, neither the inlet pipe connection or the outlet connection were wet so I then put my hand under the machine, and discovered water was coming out rapidly from under the machine and going underneath my flooring (only had it down a year and it wasn't cheap!) I telephoned Glotech, obviously a bit distressed beacuse my property was being flooded. I asked for someone to come out and was advised of what the costs would be for a re-visit. I stated I wouldn't be paying anything, the machine never leaked prior to the engineer fitting the new part. I can only think that the engineer hasn't tightened something properly. No manager or engineers available on a weekend, they would get someone to call me on Monday. It was confirmed during the telephoine conversation that the engineers report stated no leaks as well. I'm looking forward to a refund £235 inc the part plus the cost of the machine to suck the water out from under my flooring and not to mention any other cost I may yet incur if I have to replace the flooring, experience damp issues etc. I certainly won't be using this company again in the future.
Update. So despite our best efforts, water was still flooding out this morning so I called an emergency plumber. The water was coming out of the water inlet connector. It's his opinion that the engineer must have bashed it when pushing the washing machine back in damaging the connection so even though we thought we'd isolated the water to the machine, we hadn't. It's been an extremely stressful experience

William was friendly and professional. Job done here in Woking in no time at all. Great service. Would recommend.

William (Woking) came out and did a great job, explaining the problem with our microwave and fixed it within a week.

William the Glotech engineer in Woking area came to assess our Samsung Fridge freezer. He was polite, helpful and efficient.

William attended and repaired, fantastic service, polite and helpful.

We are based in Four Marks.

Kind regards,

Julie Bacon

William was really helpful and knew how to solve the problem.

Although it was late afternoon when William called, he was well on top of the job He diagnosed the problem with the washing machine very quickly and was able to fix it on the spot It was obvious that he is very experienced and proficient
William is an asset to the company. I wish I could say the same about the communications from the Head Office but the least said about that the better
Customer location, Frimley

WILLIAM the service engineer was very knowledgable about my oven, he knew what the problem was and his van was equipped with the correct spare.
EXCELLENT SERVICE

The engineer was very professional and did a great job.