We live in Godalming in Surrey and our freezer was making a horrible loud humming noise and we were worried it was about to break. So we contacted Glotech to come out and have a look. William came thi... Voir plus
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Lisez les avis des autres
Mathew attended my call out to investigate/repair my Hoover washing - drying machine. He came early and provided an efficient and complete service. A friendly attitude and timely intervention is much... Voir plus
L'entreprise a répondu
Booked in on the Tuesday afternoon and scheduled an engineer the following day. Aimen called me first thing to let me know he was on his way, came and fixed the problem . Tidy, respectful and very e... Voir plus
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William came to my house in Fleet to fix an E15 code error issue with my Bosch dishwasher. He was extremely polite, courteous and very knowledgeable. All done in just over an hour - no more washing up... Voir plus
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À propos de l'entreprise
- Service de réparation d'appareils électroménagers
- aussi dans
- Service de réparation
- Service de réparation de lave-linges et sèche-linges
- Service de réparation de réfrigérateurs
À propos de Glotech Repairs
Écrit par l'entreprise
About Glotech Repairs
Our Services:
| Washing Machine Repairs | Tumble Dryer Repairs |
| Oven Repairs | Hob Repairs |
| Fridge Freezer Repairs | Cooker Hood Repairs |
| Dishwasher Repairs | Cooker Repairs |
| Get A New Repair Quote | |
| Find Out More | |
|
Glotech Repairs is a trusted UK brand carrying out thousands of domestic appliance repairs each month. Our accredited engineers offer same-day and next-day services nationwide at competitive prices. |
|
Our Promise To Our Customers and Our Planet
Écrit par l'entreprise
- Our commitment
- At Glotech Repairs, we’re committed to extending the life of your appliances — reducing waste and helping the planet. Our expert engineers repair washing machines, dishwashers, ovens, and more with fast, reliable service and fixed-price repairs. With same or next-day appointments, we’ll get your appliances running again, saving you money and reducing unnecessary landfill waste.
6-Month Guarantee on All Repairs
Peace Of Mind - Guaranteed
At Glotech Repairs, we stand by the quality of our work. That’s why every repair comes with a 6-month guarantee on the same fault reported as standard — giving you peace of mind at no extra cost. Our expert engineers are here to get your appliances running smoothly again, and if the same fault reoccurs, we’ll fix it free of charge. Fast, reliable, and guaranteed service you can trust.
Coordonnées de contact
Soothouse Spring 2, AL3 6PF, Royaume-Uni
- 02038339399
- repairs@glotech.com
- glotechrepairs.co.uk
Need Fast, Reliable Appliance Repairs?
4,6
Excellent
10 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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William the engineer was punctual,very…
William the engineer was punctual,very helpful and knowledgeable.
23 septembre 2026
Réponse de Glotech Repairs
Hi Adam,
It's great to hear William was punctual when attending your property, and provided knowledgeable advice during your repair! Thank you for sharing a 5-star review.
Kind regards,
Glotech Repairs
Would recommend
William did a great job with the dishwasher repair. He was efficient and friendly and would recommend him. We live in the ash vale area.
23 septembre 2026
Réponse de Glotech Repairs
Hello,
It's great to hear your dishwasher is back up and running after William's friendly and efficient repair service in the Ash Vale area! We appreciate you posting a positive review of your experience.
Kind regards,
Glotech Repairs
Feel like I've been robbed
Called Glotech out to fix my tumble dryer and was quoted a price of around £82 plus VAT plus parts. When the engineer arrived (nice guy), he said that to fix the broken catch on the door it would cost an additional £159 for a whole new door, making the total bill for this experience £258. Bear in mind that you can buy a brand new machine for only a tenner more than that. We declined the repair but still had to pay the call out charge of £99. The engineer was polite and apologetic about this and showed us why the door catch alone (a little bit of plastic maybe worth a couple of pounds) couldn't be replaced without the rest of the door.
It's also clear, having searched online that a replacement door could be obtained for considerably less than £159 so clearly Glotech have put a markup on the parts too.
Feeling more than a bit sore about this. The machine is clearly fixable and we are keen to save resources and protect the planet, but this was not economical. It feels to me that the company should be in a position to assess the job before they come out. I booked online, so providing images should be possible, and I'd provided the model number and could easily have given them a photo of what was broken. There were two phonically from them and one from me to them in order to confirm the model number ahead of the engineer visit. Surely that was an opportunity for the engineer to say that he didn't have the part.
If I'd known the cost estimate based on that I'd not have bothered and not chucked a hundred quid against the wall for nothing. I feel like I've been robbed.
22 septembre 2026
Avis spontané
Réponse de Glotech Repairs
Hi Simon,
We’re sorry to hear how disappointed you were with the outcome of your repair, particularly as you were hoping to keep your appliance running rather than replace it.
Regarding the replacement door, our parts are sourced through genuine manufacturers and authorised suppliers, and our pricing reflects the quality and source of these parts. We don’t manufacture the parts ourselves, and our price for this particular door is only slightly above the manufacturer’s own price. While cheaper alternatives may sometimes be available elsewhere, we would not fit parts where we cannot be confident of their quality, suitability or origin.
Unfortunately, our office team are not qualified technicians and we cannot always determine the exact parts required from the model number or a description of the fault alone. The engineer needs to inspect the appliance to establish exactly what is required and whether a component can be replaced individually or, as in this case, whether the manufacturer supplies the complete door assembly instead. This is also why we cannot always provide an accurate repair cost before an engineer has attended.
We appreciate that the eventual cost meant you decided not to proceed, and we’re sorry that this left you feeling that the call-out had been a wasted expense. The £99.54 labour fee covers the engineer’s attendance, diagnosis and assessment of the appliance, regardless of whether you choose to proceed with the repair.
We’re pleased to hear that the engineer himself was polite and took the time to explain the situation to you, although we’re sorry the overall experience left you feeling disappointed.
Kind regards,
Glotech Repairs
William was curteous and polite and…
William was curteous and polite and very knowledgeable. Windlesham area surrey
21 septembre 2026
Réponse de Glotech Repairs
Hi Mark,
Thank you for sharing your positive experience with William's courteous and polite service during your repair in Windlesham!
Kind regards,
Glotech Repairs
William came to visit me in Woking and…
William came to visit me in Woking and provided a good service, explained everything well and provided good options to resolve the issue
21 septembre 2026
Réponse de Glotech Repairs
Hi Callum,
It's so great to hear how pleased you are with William's expert advice and professional repair work during your repair in Woking!
Kind regards,
Glotech Repairs
1351644 St Albans Hashim/Aimen
1351644 St Albans Hashim/Aimen
Prompt, knowledgable and extremely helpful. Hashim and Aimen quickly diagnosed the fault with our dryer, ordered a part and returned to fit it a couple of days later. Contacted me before arrival, quick and efficient. Very grateful to have it repaired and avoid the expense of replacement. Thanks so much, would very much recommend.
21 septembre 2026
Réponse de Glotech Repairs
Hi Amy,
Thank you for sharing such a gleaming review of Hashim and Aimen's helpful advice and professional repair work! It's so great to hear that you found them quick and efficient during your tumble dryer repair, and thank you for recommending us in St Albans!
Kind regards,
Glotech Repairs
William was diligent and personable…
William was diligent and personable during the repair to my Kuppersbusch combi oven.
21 septembre 2026
Réponse de Glotech Repairs
Hi Martin,
It's lovely to hear your Kuppersbusch oven repair went ahead smoothly and efficiently with our trusted engineer, William! Thank you for sharing a 5-star review of your experience.
Kind regards,
Glotech Repairs
Matthew visited us to fix our AEG oven
Matthew visited us to fix our AEG oven. Friendly, efficient service. Thank you
21 septembre 2026
Réponse de Glotech Repairs
Hi Sophie,
It's great to hear Matthew fixed your AEG oven repair in a friendly and efficient manner, thank you for sharing your positive experience with our team!
Kind regards,
Glotech Repairs
William was very friendly and helpful…
William was very friendly and helpful in resolving the problem I had with my tumble dryer in Yateley.
21 septembre 2026
Réponse de Glotech Repairs
Hi Viv,
Thank you for choosing Glotech for your repair needs in Yateley, it's great to hear that your tumble dryer is back up and running after William's helpful repair work!
Kind regards,
Glotech Repairs
Erin called today to organise an…
Erin called today to organise an appointment for a Dishwasher replacement. She was very friendly and organised the booking with zero fuss.
Lovely to deal with.
19 septembre 2026
Réponse de Glotech Repairs
Hi Adam,
Thanks so much for sharing your positive experience with Erin's friendly customer service in the office! We'll be sure to pass your kind comments on to her and the rest of the team.
Kind regards,
Glotech Repairs
INCOMPETENCE OR FRAUD
Requested an engineer to come fix and refrigerator / fridge door which was falling off the hinge. The engineer came and said we needed to buy a new refrigerator door which would be £388.49 + VAT and a fixing kit for £62.99 + VAT. I asked for the engineers report and he said "The bottom of the door is broken so it drops too low on the lower hinge therefore the upper hinge doesn't hold the door anymore."
It made NO SENSE. I called Bosche directly, they sent out an engineer and for the call-out charge they were able to fix the door due to the hinges being broken.
DO NOT USE THESE GUYS, THEY WILL MAKE UP AN ISSUE AND TRY TO OVER CHARGE YOU.
I HAVE ASKED FOR A REFUND OF THE SERVICE SO LETS SEE IF THEY GIVE IT AND ACKNOWLEDGE THEY WERE COMPLETELY WRONG.
14 septembre 2026
Avis spontané
Réponse de Glotech Repairs
Hi Kenny,
We’re sorry to hear that you were unhappy with the diagnosis provided during your visit, and we understand your frustration after subsequently having the door repaired by Bosch.
Unfortunately, we’re unable to locate your specific dispute from the details provided in this review. However, we would be more than happy to look into the matter further. If you have a copy of Bosch’s engineer report from their visit, please provide this to our office so that we can review their findings alongside our engineer’s assessment and discuss the matter with our Head of Technical where appropriate.
We take concerns regarding our engineers’ diagnoses seriously and would not want to dismiss your experience without reviewing the available information. Please contact our office directly so we can investigate this further and address your refund query.
Kind regards,
Glotech Repairs
Dishwasher repair and quick response
The booking and subsequent communication were excellent. We live in Virginia water and got a same day response. The engineer William was friendly, competent and didn't mind me asking questions and gave me useful information. He was thorough and fully tested the dishwasher before he left. Would definitely use again.
18 septembre 2026
Avis spontané
Réponse de Glotech Repairs
Hello,
Thank you for posting a 5-star review of William's clear communication and expert repair work in Virginia Water! It's great to hear your dishwasher was repaired successfully in no time at all.
Kind regards,
Glotech Repairs
William was lovely
William was lovely, he came to see me in Blackwater for a broken down washing machine. Unfortunately he couldn't fix it as it needed a new motor, and wasn't worth the cost compared to getting a new machine. He was polite, helpful and honest and would recommend his services
18 septembre 2026
Réponse de Glotech Repairs
Hi Laura,
While we understand how frustrating it can be when an appliance is deemed uneconomical to repair, we sincerely appreciate you sharing a 5-star review of William's expert advice and polite customer service!
Thank you for choosing Glotech - we will be happy to assist you again for any future repair needs in Blackwater!
Kind regards,
Glotech Repairs
Fantastic service from William in Virginia Water
William came to Virginia water to look at my Gaggenau fridge freezer . He was friendly and professional
He found the problem quickly and gave me a full explanation as to what the problem was.
Highly recommend William
18 septembre 2026
Réponse de Glotech Repairs
Hi Celestine,
We appreciate you taking the time to leave a positive review of our overall smooth service in Virginia Water! It's great to hear William was professional while on site and gave honest advice on the repair requirements.
Kind regards,
Glotech Repairs
it is rare to come across an engineer…
it is rare to come across an engineer who is so well informed and professional. Zac explained everything about the failings of my 15 year old Miele dishwasher with consideration of how I might go about replacing it. he obviously takes pride in his work and is very well informed.
18 septembre 2026
Réponse de Glotech Repairs
Hi Claire,
It's so lovely to hear that Zac provided expert advice about your Miele dishwasher fault, and also gave you support when looking for a replacement machine! Thank you for taking the time to leave a positive review of our service.
Kind regards,
Glotech Repairs
William was brilliant
William was brilliant! Gave me warning of when he was coming and did they repair super fast. Thank you
18 septembre 2026
Réponse de Glotech Repairs
Hello,
Thank you for posting a 5-star review of William's clear communication and quick repair work!
Kind regards,
Glotech Repairs
Thanks to William our extremely…
Thanks to William our extremely irritating and noisy tumble dryer is silent again. Quick, efficient and not as much as I thought it might cost. James, Cranleigh
18 septembre 2026
Réponse de Glotech Repairs
Hi James,
Thank you for sharing your great experience with William's quick and efficient repair work in Cranleigh - it's always great to hear when a repair works out to be cheaper than anticipated!
Kind regards,
Glotech Repairs
Absolutely top man and top job.
Absolutely top man and top job.
Thermostat broke on our range cooker, Will ordered the part and came back in a couple of days to replace. A really nice guy and sure knows what hes doing.
18 septembre 2026
Réponse de Glotech Repairs
Hi Michael,
It's fantastic to hear that your range cooker is back up and running after William's expert repair work! We'll be sure to pass your positive feedback on to him and the rest of the team.
Kind regards,
Glotech Repairs
So far so good
So far so good, with your solution to my troubled washing machine. I have just done a full load of bed linen and there have not been any problems with the cycle. Thank you.
17 septembre 2026
Réponse de Glotech Repairs
Hi Sandra,
It's great to hear your washing machine is back up and running after our engineer's quick and efficient repair visit! Thank you for taking the time to share your experience with us.
Kind regards,
Glotech Repairs
Happy of Ash
Excellent service from arranging repair on line and quick response with a date and time. William our engineer very helpful and understood problem immediately which gives confidence. Part ordered and fitted within 3 days. Excellent service and would use again
17 septembre 2026
Avis spontané
Réponse de Glotech Repairs
Hi Suzanne,
Thank you for sharing a positive review of our overall smooth repair service; it's great to hear how pleased you are with our easy booking system, and our professional and experienced engineer, William! We'll be happy to assist you again for any future repair needs in Ash.
Kind regards,
Glotech
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