The phone was answered promptly by a friendly girl named Sasha. Sasha was patient and listened to the information I gave her regarding my freezer. She made enquiries and said an engineer could call... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Call answered promptly and a courteous & informative discussion followed, as my built-in AEG microwave oven needs repairing. Initial cost - with call-out - was higher than I anticipated (£159). Tried... Voir plus
L'entreprise a répondu
I paid for repairing washing machine, Technician said have to order the part and paid for it. Not repaired and message didn’t use it. Weekend no staff to answer the call. Don’t have setup for cust... Voir plus
Really pleased with the service from Go Assist in Norwich. From start to finish, the Chris was friendly, professional and helpful. He kept me informed throughout the sign up process, he explained ever... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Go Assist we provide a one-stop solution for homeowners and landlords, offering services regarding appliances, plumbing, electrical, boilers, locksmiths and pest control. Whether your domestic appliance is faulty, boiler has broken down, fuse box has tripped, or tap is leaking – you have come to the right place. We provide quality repairs for home breakdowns from a team of reliable, vetted engineers. We will always aim to get out to you the same day, boasting an impressive engineer response time and first-time fix rate.
Coordonnées de contact
Royaume-Uni
- go-assist.co.uk
4,2
Bien
27 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Go Assist
Thank you for your comments. We’re pleased everything went well. We’re glad you chose to share this with us.
The Go Assist Team
Repair made simple
Easy conversation. Max understood what I needed and organised a solution for me.
30 septembre 2026
Avis spontané
Réponse de Go Assist
Thanks for letting us know, Andrew. We’re pleased the repair was sorted. Hearing about your experience means a lot to us.
The Go Assist Team
Réponse de Go Assist
Thanks for writing to us, Kerry. It’s good to hear the service was helpful. Your feedback means a great deal to the team.
The Go Assist Team
Archie was great!
Archie was great, extremely knowledgable and explained my options clearly.
29 septembre 2026
Avis spontané
Réponse de Go Assist
Thank you, Jake. It’s lovely to see Archie recognised for their help. We’re glad you chose to share this with us.
The Go Assist Team
Very helpful
Nikita was very helpful and honest about the service, costings and how it all works. He went through everything in such detail and helped me to understand it all
30 septembre 2026
Avis spontané
Réponse de Go Assist
Thanks for writing to us, Georgia. It’s good to hear the service was helpful. It’s always helpful to hear from our customers.
The Go Assist Team
Easy going and explained the options…
Easy going and explained the options clearly. Thanks
30 septembre 2026
Réponse de Go Assist
Thanks for writing to us, Joe. We’re glad the process was straightforward. We’re glad you chose to share this with us.
The Go Assist Team
Thank you Natalie- great service…
Thank you Natalie- great service delivered with a virtual smile
30 septembre 2026
Avis spontané
Réponse de Go Assist
Thanks for writing to us. We’re glad Natalie provided such helpful service. We’re pleased you chose to tell us how things went.
The Go Assist Team
Was clear about services the company…
Was clear about services the company can provide. Was kind sharing information about the engineer
30 septembre 2026
Avis spontané
Réponse de Go Assist
We appreciate your review. We’re pleased the engineer was able to help. Your feedback means a great deal to the team.
The Go Assist Team
Réponse de Go Assist
Thank you, Fiona. It’s good to hear the service was helpful. We’re pleased you chose to tell us how things went.
The Go Assist Team
Washing machine broke down looked…
Washing machine broke down looked online, found Repairz Go Assit spoke to Natalie on the phone, explained, and set up an appointment. Very friendly
very happy with the service so far
30 septembre 2026
Avis spontané
Réponse de Go Assist
Thank you for sharing this, Anand. We’re pleased the repair was sorted. Your feedback means a great deal to the team.
The Go Assist Team
Natalie was excellent in her…
Natalie was excellent in her descriptives on all services available including the ongoing membership I took out. Highly recommended individual within your team. 5 stars.
30 septembre 2026
Avis spontané
Réponse de Go Assist
Thanks for letting us know, Steve. It’s lovely to see Natalie recognised for their help. We’re grateful you took the time to leave a review.
The Go Assist Team
Excellent booking service
Go Assist have a quick response to your initial call, and Lewis who dealt with us was helpful, informative and very patient and put us on the right track with what we needed.
30 septembre 2026
Avis spontané
Réponse de Go Assist
We appreciate your comments, Linda. It’s good to hear everything was handled promptly. We really value you sharing your experience.
The Go Assist Team
Just dealt with Max Glasgow Office and…
Just dealt with Max Glasgow Office and found him very helpful in organising oven repair engineer call out and have set up account for any future repairs required on all my kitchen appliances
30 septembre 2026
Avis spontané
Réponse de Go Assist
Thank you, Helen. We’re pleased the engineer was able to help. We’re glad you chose to share this with us.
The Go Assist Team
Fast and efficient service
Fast and efficient service. Booked yesterday, fixed this morning! Engineer, Jake very friendly and knowledgeable!
29 septembre 2026
Réponse de Go Assist
Thank you, Ade. We’re pleased the engineer was able to help. We really value you sharing your experience.
The Go Assist Team
Réponse de Go Assist
We appreciate your comments, Sharon. It’s good to hear the service was helpful. We’re glad you chose to share this with us.
The Go Assist Team
Connor was cool and explained…
Connor was cool and explained everything with good detail. Legend
30 septembre 2026
Avis spontané
Réponse de Go Assist
We appreciate you getting in touch. It’s good to know Connor made a positive impression. Your feedback means a great deal to the team.
The Go Assist Team
Friendly and professional
Kristopher was friendly and professional. He found the problem very quickly and sorted it out. He told me how to care for my appliance to get the best performance and advised me on what to look out for if it starts to misbehave again. Excellent service
30 septembre 2026
Avis spontané
Réponse de Go Assist
Thanks for letting us know, Kate. It’s good to hear everything was handled promptly. We’re grateful you took the time to leave a review.
The Go Assist Team
Really pleased with the customer…
Really pleased with the customer service received so far. The call operator was able to locate the model of my dual fuel cooker quickly and the information he provided around repair options was clear and concise. I received confirmation text and email for my booking whilst still on the phone. Looking forward to the engineers visit and hopefully a successful repair.
30 septembre 2026
Avis spontané
Réponse de Go Assist
We appreciate you getting in touch. We’re pleased the engineer was able to help. Your comments matter to us.
The Go Assist Team
Great customer service thus far
Thomas took my call, explained the pricing options, booked a suitable date for cooker repair and was thoroughly helpful.
30 septembre 2026
Avis spontané
Réponse de Go Assist
Thank you for sharing this, Helen. We’re pleased the repair was sorted. Your comments matter to us.
The Go Assist Team
Excellent engineer
Excellent engineer, no fuss and fixed the problem immediately
30 septembre 2026
Avis spontané
Réponse de Go Assist
We appreciate your comments, Andrew. We’re pleased the engineer was able to help. We’re grateful you took the time to leave a review.
The Go Assist Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.