Avoid This Casino – Missing Deposit and No Resolution
I am extremely disappointed with this casino and cannot recommend it to anyone.
I deposited $100 over a week ago, and the funds have still never appeared in my account. Despite contacting customer support multiple times, I receive the exact same copy-and-paste response every time: "Please be patient while we investigate."
A week is far beyond a reasonable timeframe to resolve something as simple as a missing deposit. There has been no meaningful update, no explanation, and no indication that anyone is actually working to fix the issue. From a customer's perspective, it feels like my money has simply disappeared.
When an online casino accepts your payment but doesn't credit your account or promptly return your money, it completely destroys any trust in the platform. The repeated generic responses only make the situation more frustrating and give the impression that customer concerns are not being taken seriously.
If you're considering using this casino, I would strongly advise thinking twice. My experience has been incredibly disappointing, and until they can demonstrate that they handle customer funds and support issues properly, I cannot recommend depositing any money with them.
