Dry bread sandwiches, nearly an hour before they came for 7 of us arrived after complaining. Cheese scones dry, ran out of prawns the whole experience was dreadful. The same thing happened when I took... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Another order delivered with no problems, they had so many packets of bulbs and short on another, they refunded, I would have been happy with something of their choice. Really looking forward to sprin... Voir plus
Great service! I ordered some Christmas lights online as I wanted to match some I already had, and these were a good price compared with other retailers. Dispatch was prompt, and was followed up wi... Voir plus
Second year ordering a Xmas tree and both occasions have been very happy. We went for a bargain 6-9ft Nordmann Fir this year and it was delivered in 3 working days. A bigger tree than the previous yea... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Family-run garden centres in the heart of Cornwall
Coordonnées de contact
Chacewater Garden Centre, TR4 8QG, Chacewater, Royaume-Uni
- 01872560533
- info@chacewatergardencentre.com
- goonhaverngardencentre.com
4,5
Excellent
208 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Prompt delivery and a very polite…
Prompt delivery and a very polite delivery man. Thank you.
2 septembre 2023
Due to the heavy traffic at the moment…
Due to the heavy traffic at the moment around the A30, I ordered garden vouchers on line for a birthday gift. I was advised by Simon that some stock was going to come from Goonhavern and some from Chacewater which may take a day extra to get to me. Such a pleasure to talk to someone who is genuinely interested in customer service. The vouchers came all safe and as promised. Thank you.
9 août 2023
An excellent evening at the BBQ class…
An excellent evening at the BBQ class recommend it to anyone who likes BBQing
26 juillet 2023
Garden vouchers
The person I spoke to on the phone was very helpful as I wished to purchase a gift voucher for a friend. She suggested I could buy a nation one or an own one. I chose the national but was a bit peeved to find I had to pay £2.95 postage when I could have purchased a National one at my local garden centre in London. The voucher came after 5 days.
16 juillet 2023
Delivery with great service…
The guy who delivered my items was extremely nice, pleasant. Great customer service 👍. I go to goonhavern when I can, but due to illness I struggle. It was so nice to get a delivery with a good service. Thank you so much
8 juillet 2023
Cheerful delivery driver put compost in…
Cheerful delivery driver put compost in the back garden for me
12 juin 2023
Excellent service.
Speed of delivery was very impressive. Item was well wrapped. Would definitely recommend.
6 juin 2023
Great staff, poor products.
Went to buy a bench and the quality of the first one was terrible.
Second one, some of the parts were put on wrong, so nuts would not fit.
3rd one, as we noticed putting it together had splits in some parts of the wood. At that point, we gave up and just put the rest together.
Would not buy furniture from there again.
Amazon it is in future.
31 mai 2023
Great item and so reasonably priced
Great item and so reasonably priced. Had previously bought these from a well known diy shop at nearly twice the cost. Arrived quickly and would definitely recommend them.
1 avril 2023
Réponse de Cornwall Garden Shop
Thanks Karen. Glad you were pleased with your order!
seed trays
i ordered 7 seed trays that was all they had in stock only 6 got here but that,s ok they in good condition but the box that they come in was in a bad way porbs the delivery people, would buy again from Cornwall Garden Shop
1 avril 2023
Excellent service easy and quick
13 mars 2023
Customer service was excellent
Customer service was excellent. When I emailed to query where my order was, I got an immediate reply (on a Sunday!) followed up by a phone call the next day. The problem was sorted straight away. Only awarding four stars as the order seemed to have 'got lost' somewhere along the way.
10 mars 2023
The driver was pleasant & efficient
The driver was pleasant & efficient. Despite terrible wet weather, he put all the bags of compost into the garage for me.
17 mars 2023
Simon very kindly wrote a Mother’s Day…
Simon very kindly wrote a Mother’s Day card for me and posted the voucher so that my mum got it before Mothers Day, top service!
16 mars 2023
Poor service
Had an email saying PART of my order was being refunded without telling me what wasn’t available for me to order it elsewhere!
25 février 2023
Réponse de Cornwall Garden Shop
Hi Frances,
Thanks for taking the time to leave us a review. Unfortunately the emails that get sent when a refund is raised are auto-generated and sent out, so they are more to let you know why funds may have reappeared in your account.
We take your point on board though, and will look to change this process to make it a bit clearer.
I do hope everything else was satisfactory with your order?
Best wishes,
Chris
Always first class
19 février 2023
Réponse de Cornwall Garden Shop
Thanks so much, we really appreciate it!
Voucher Delivery
Once I knew that different areas were delivered different days,all good,especially as they were hand delivered.
16 février 2023
Réponse de Cornwall Garden Shop
Thanks for the great review! We appreciate it!
good quality products and services
good quality products and services. will definitely buy again
8 février 2023
Réponse de Cornwall Garden Shop
Thanks for this Amin. We look forward to serving you again soon.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.