Dry bread sandwiches, nearly an hour before they came for 7 of us arrived after complaining. Cheese scones dry, ran out of prawns the whole experience was dreadful. The same thing happened when I took... Voir plus
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Another order delivered with no problems, they had so many packets of bulbs and short on another, they refunded, I would have been happy with something of their choice. Really looking forward to sprin... Voir plus
Great service! I ordered some Christmas lights online as I wanted to match some I already had, and these were a good price compared with other retailers. Dispatch was prompt, and was followed up wi... Voir plus
Second year ordering a Xmas tree and both occasions have been very happy. We went for a bargain 6-9ft Nordmann Fir this year and it was delivered in 3 working days. A bigger tree than the previous yea... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Family-run garden centres in the heart of Cornwall
Coordonnées de contact
Chacewater Garden Centre, TR4 8QG, Chacewater, Royaume-Uni
- 01872560533
- info@chacewatergardencentre.com
- goonhaverngardencentre.com
4,5
Excellent
208 avis
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Revised review.
I still have not received my item and as it is for my granddaughter I am very disappointed not to have heard anything. Every day she asks if it has arrived. It is not good.
I have now spoken to Chris and found out that my parcel was delivered to a neighbour who has never passed it on to me. So I would like to say that Chris was in touch with me about this. So please disregard my previous review. I believe the problem was with the carrier who failed to put a card through my door stating where the parcel had been left. This would have saved a lot of bother to everyone.i will drginitely dhop with them again ss I was very impressed with how the problem was dealt with.
8 novembre 2021
Réponse de Cornwall Garden Shop
Hi Lorraine,
Thanks for the review. This is the first we have heard that your parcel hasn’t arrived? You placed the order on 29/10 and we dispatched it the following day in a next day service, so you should have received it by now. I will look into this for you. As I say, without being told you hadn’t received it, it’s hard for us to detect problems.
**UPDATE** - it transpires that the item was indeed delivered, but left with a neighbour who has failed to pass it on.
Best wishes,
Chris
Réponse de Cornwall Garden Shop
Thanks, Hazel! Very kind of you
Réponse de Cornwall Garden Shop
Thanks for the great review, Peter!
I will not be ordering anymore seeds…
I will not be ordering anymore seeds because of cheap packaging and the seeds are not labelled so I don't know witch is what.
1 novembre 2021
Réponse de Cornwall Garden Shop
Thanks for the review.
We send seeds out in jiffy bags, so I'm not sure what's happened here. Also, not sure what you mean about the seeds being not labelled? They are in normal retail packaging with the name of the seed, a picture of what the plant will ultimately look like and sowing instructions?
I wonder if you have bought some from elsewhere and got the two confused?
Best wishes,
Chris
Really like my purchases
Really like my purchases. Very quick delivery excellent customer service. Will be ordering again for sure
1 novembre 2021
Réponse de Cornwall Garden Shop
Thanks for the great review!
Amazing bamboo!
Good communication and the plants were really great. The bamboo was very substantial, very impressed. Would definitely use again.
1 novembre 2021
Réponse de Cornwall Garden Shop
Thank you so much!
Chris
The parcel was well packaged and i…
The parcel was well packaged and i loved my iteam thank you
31 octobre 2021
Réponse de Cornwall Garden Shop
Thanks for the great review!
Best wishes,
Chris
Bought a penguin carakle ball
Bought a penguin carakle ball, broken on arrival... sent out replacement straight away... Great service
31 octobre 2021
Réponse de Cornwall Garden Shop
Thanks for the review.
Pleased we were able to deal with the issue quickly for you.
Best wishes,
Cornwall Garden Shop
Réponse de Cornwall Garden Shop
Thank you very much!
Chris
Bought a Christmas tree which was…
Bought a Christmas tree which was listed as the wrong colour. Wanted green and it came white. I don’t think this has been changed on the website. I will say that the whole refund / pick up of the incorrect tree was good and handled quickly. A shame all in all because I had to go elsewhere for the tree I actually wanted!
31 octobre 2021
Réponse de Cornwall Garden Shop
Thanks for the review. Apologies again that the tree was listed incorrectly. This has now been taken down off our site.
Pleased we were able to deal with the return quickly and that ultimately you were able to find what you were after.
Best wishes,
Chris
Everything was first class from…
Everything was first class from ordering to delivery
Thank you
4 mai 2021
Great for in the garden just slip them…
Great for in the garden just slip them on great when weather is hot and wet.
27 avril 2021
Great selection at great prices
Great selection of items at great prices. Customer service was excellent and item delivered on time, during a pandemic. Definitely a happy customer here and will use again, thank you Cornwall garden shop 👍
25 avril 2021
Wheelbarrow delivered
I ordered a pink wheelbarrow for my Mum in Cornwall. She was pleased with the delivery and is very happy with it.
25 avril 2021
I bought seeds
I bought seeds, only 2 had survived in delivery and the rest (2,3) were crushed in the packaging which was very simple and basic envelope. I have sown the two survived seeds and waiting for germination. Please provide better packaging. Thanks
8 avril 2021
Excellent service
Excellent service. Order quickly processed & well packaged. I will definitely be ordering again.
Good quality seed potatoes & all seeds correctly delivered
1 avril 2021
Excellent service
26 mars 2021
Perfect saucer for my Barcelona trough!
Perfect saucer for my Barcelona trough!
Great service too. Would highly recommend.
24 mars 2021
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