Easy to use website, good details, easy to order and the suitcases arrived the next working day. I bought the Qubed Data 3 Piece Suitcase Set, and they arrived well packaged, in new condition and I a... Voir plus
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Lisez les avis des autres
Less than half an hour after ordering I received an email saying my order had been dispatched, and it arrived in under 24 hours. The suitcase was well packed and all as expected. Overall a really gre... Voir plus
I have bought a few Samsonite suitcases from GoPlaces. I must say that the service you get from purchasing from this Company is exceptional. I was worried that my suitcase wouldn’t arrive in time for... Voir plus
We decided at the last minute that our suitcases were not suitable for our coming rail journey round Switzerland. We found Goplaces and were able to get our new case the following day. It has proved... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Go Places is an online luggage retailer that actually loves talking to customers! Not sure about which size suitcase to purchase? Unsure about whether you should purchase a soft-sided or hard-side cabin case? Want to check how quickly we can deliver an order? Give us a call! You can contact us on 01403 713332 Monday – Friday 9:00am until 5:00pm. If we’re busy on the phone, then please leave a message and we’ll come back you as soon as possible.
Coordonnées de contact
St. Christopher's Yard, 26 Star Road, Partridge Green, West Sussex, RH13 8RA, Horsham, Royaume-Uni
- 01403 713332
- sales@goplaces.co.uk
- goplaces.co.uk
4,9
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 57 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Return process is flawed
We ordered a suitcase but decided to return it. It cost £11 to return it. No-one was available to receive the return at GoPlace address and ParcelForce could therefore not deliver it. It has cost us a further £20 to return the item to our address.
5 janvier 2026
Avis spontané
Réponse de Go Places
Thank you for taking the time to share your experience. We’re very sorry about the difficulty you faced when trying to return your order and completely understand how frustrating this situation must have been.
This certainly isn’t the experience we want for customers returning an item, and we’d really like to look into what happened with the return delivery attempt, particularly if this was over the festive period when our warehouse was closed for a few days. If you’re able to please share your order number with us we’ll reach out to you directly to review this in full and work towards a solution, including addressing the additional return postage costs you’ve incurred. You can also email us with your order number on sales@goplaces.co.uk.
Thank you for your patience, and we hope to resolve this for you as quickly as possible.
Great customer service
Very good first time ordering from here and my item was beautiful and their service was great!
29 décembre 2025
Prompt delivery and good value price.
30 décembre 2025
Great service
Great service , quick delivery, and simple return. The bag I ordered was great but too small and the refund process was super smooth.
29 décembre 2025
Satisfied customer
29 décembre 2025
Excellent service
Prompt delivery, wide selection of items and brands. Definitely recommended.
29 décembre 2025
Good price for Samsonite cabin bag
Good price for Samsonite cabin bag, arrived promptly in perfect condition
29 décembre 2025
Lovely joules bag
Lovely joules bag, easy to order, fast delivery, will use again for sure
29 décembre 2025
Great suitcase and fast delivery
The American Tourister case I wanted was not only available but cheaper than anywhere else. Website was easy to use, suitcase arrived perfectly and was delighted to see they use DPD for delivery! Will 100% use again and recommend.
19 décembre 2025
Avis spontané
Samsonite suitcase
Samsonite suitcase, selected, ordered and delivered within 24 hours.! Great service, great product, great value and very prompt delivery. Website is very easy to navigate too. Many thanks.!
2 décembre 2025
Nice cases
Nice cases
I confess I hadn’t picked up it wasn’t a zip closure, woukd have preferred to know, but they seem light and robust
1 décembre 2025
Prompt delivery and prompt response to…
Prompt delivery and prompt response to an enquiry
1 décembre 2025
Great prices and fantastic customer…
Great prices and fantastic customer service! Very pleased with my purchases, super speedy delivery and responses, following a query. Highly recommended.
1 décembre 2025
Received order quickly and well packaged.
Received new suitcase quickly and was well packaged.
2 décembre 2025
An excellent product
An excellent product, my second Samsonite suitcase. Prompt service, including delivery.
1 décembre 2025
Good all round service
Great price, easy to order with free delivery.
Kept informed on delivery status.
Arrived quickly and packed well.
Good quality.
Completely satisfied.
1 décembre 2025
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