Enjoyed the fact being able to complete online. I didn't like having to go through all the upgrades that kept popping up. I used tech support via chat and Govi answered my questions.
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
This process for renewing my Passport was excellent. It was completely on line with no issues. Although, take your time taking your picture. The on line system make it an easy task. Just be sure t... Voir plus
L'entreprise a répondu
Going to the chat was a very helpful experience. I received quick answers and follow-up to everything I needed. I can even go back and ask questions when my flight gets closer and I've been approve... Voir plus
L'entreprise a répondu
Be careful using this site. I thought I was paying for my renewal when I initiated the request. At that time I paid $98. This was not the renewal fee, it was so govplus could make money. Once all... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
GOV+ is the number one platform for easy, hassle-free government applications. Our patented autofill technology streamlines the process to save people hours of valuable time. With GOV+, anyone can file and keep track of all their government applications in one place while taking advantage of automatic renewal, document insurance, family dashboards, real-time tracking, and 24/7 support.
Coordonnées de contact
151 Calle de San Francisco, 00901, San Juan, Etats-Unis
- (800) 506-7587
- contact@govplus.com
- govplus.com
4,6
Excellent
8 k avis
A répondu à 16 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I had a great experience using Gov+……
I had a great experience using Gov+… and was very pleased having used Govie several times… very polite and helpful. I would highly recommend using this site.
16 avril 2026
Avis spontané
Réponse : GovPlus
Hi,
We appreciate you sharing your experience with GOV+.
Our focus is on delivering clear, reliable support for everyday paperwork.
Please continue to monitor your email for any updates related to your paperwork. If you have questions, additional feedback, or need assistance, our support team is available through the following channels:
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
If you have suggestions on how we can enhance our service, we’d be happy to hear them.
Regards,
Griffin
Customer Service Specialist
GOV+
They promised a refund that they never…
They promised a refund that they never provided. After 6 months of trying to get my refund, they told me that it was too late.
Pretty shady
28 octobre 2025
Avis spontané
Thank you was fast and easy..great…
Thank you was fast and easy..great service
16 avril 2026
Avis spontané
Réponse : GovPlus
Hi,
We’re happy to hear you had a great experience!
Paperwork can be time-consuming, so we’re glad we could help streamline the process for you.
Please keep an eye on your email for updates regarding your paperwork. If you need assistance or have any questions, our support team is available via live chat, email, or phone:
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
Easy questions to answer and very fast
Easy questions to answer and very fast. Simple to do. Better than other sites.
16 avril 2026
Avis spontané
Réponse : GovPlus
Hi Mike,
Thank you for taking the time to share your experience.
Our team works hard to simplify life’s paperwork, and feedback like yours means a lot to us.
We encourage you to review your email periodically for any updates about your paperwork. If you need assistance or would like to share additional feedback, our team is available through the following channels:
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
Réponse : GovPlus
Hi,
Your review truly made our day!
We’re glad we could support you in handling important paperwork with ease.
Please continue to monitor your email for any updates related to your paperwork. If you have questions, additional feedback, or need assistance, our support team is available through the following channels:
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
Réponse : GovPlus
Hi Nicci,
Thank you so much for the 5-star review! We are thrilled to hear that you are satisfied with using our service. We really appreciate your feedback. Our customer service team is available 24/7 to assist you with any inquiries
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
Very Easy to use.
16 avril 2026
Avis spontané
Réponse : GovPlus
Hi Gladys,
We’re so happy to know you had a great experience with our service. Your review/rating made our day. Our whole team is working very hard to keep customers happy, but we can only do it thanks to customers like you. Thank you so much and hope to serve you again soon.
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
No Closer to a Passport Than When I Started
I have been trying for weeks to get a passport renewed. The payments that I make now go to a different account I created 3 years ago but never activated. Their customer service bots are absolutely no help, and I have to explain the situation in full each time. I was promised a callback from a human supervisor and have never received it.
13 avril 2026
Avis spontané
Réponse : GovPlus
Hi,
Here at GOV+ we value your positive feedback. Thank you for your comments as it gives us valuable insight on the services we provide. Also, please check your email regularly in case we send you updates regarding your application. We sincerely thank you for your feedback.
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
Réponse : GovPlus
Hi,
We're so glad to hear that you had a positive experience with GOV+! Our team works hard to provide top-notch service and support, so we really appreciate your kind words. We're constantly updating our platform to provide you with the best service possible. Thanks for choosing GOV+!
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
I am excited about this opportunity
I am excited about this opportunity. I will tell more when I receive my documents
16 avril 2026
Avis spontané
Réponse : GovPlus
Hi Vincent,
Thanks for the awesome review of GOV+! We're thrilled to hear that you enjoyed using our service and found it helpful. If you ever have any questions or feedback, don't hesitate to reach out to our support team. Our customer service team is available 24/7 to assist you with any inquiries. Also, please check your email regularly in case we send you updates regarding your application.
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
Great and easy
15 avril 2026
Avis spontané
Réponse : GovPlus
Hi Jesus,
We're so glad to hear that you had a positive experience with GOV+! Our team works hard to provide top-notch service and support, so we really appreciate your kind words. We're constantly updating our platform to provide you with the best service possible. Thanks for choosing GOV+!
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
Réponse : GovPlus
Hi,
Thanks for the awesome review of GOV+! We're thrilled to hear that you enjoyed using our service and found it helpful. If you ever have any questions or feedback, don't hesitate to reach out to our support team. Our customer service team is available 24/7 to assist you with any inquiries.
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
Wow was that easy
Being skeptical is an understatement, but I buried my fears and it was literally easier than slicing pie! Don't hesitate any longer and take the 5.4 minutes out of the day!
15 avril 2026
Avis spontané
Réponse : GovPlus
Hi,
Thank you for your kind words! Hearing that GOV+ made your experience positive and hassle-free truly motivates us. We’re committed to offering efficient and user-friendly solutions, and it’s great to know we delivered for you.
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
I gave up it’s to compacated I got a…
I gave up it’s to compacated I got a extension
15 avril 2026
Avis spontané
I cannot view or get a copy of my state…
I cannot view or get a copy of my state return. I have no proof it was submitted. I spent 45 minutes trying to get it resolved or referred to a supervisor or tech support or an address to write to, to no avail. Usually I owe something to the state, but could not get anyone to assist. The person I spoke with was polite but useless. I hope I don't get fined for lateness. I will never use this again.
15 avril 2026
Avis spontané
Website is very user-friendly
15 avril 2026
Avis spontané
Réponse : GovPlus
Hi Patricia,
We’re so pleased to hear about your positive experience with GOV+! Simplifying complex forms and creating a stress-free process is our priority, so we’re glad we could provide the support you needed. Thank you for choosing our service!
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
I could stop when needed
I could stop when needed. And I received a reminder text
15 avril 2026
Avis spontané
Réponse : GovPlus
Hi Delphina,
We’re so glad to hear you had a positive experience with GOV+! Our goal is to make life’s paperwork easier to manage, and it’s great to know we delivered. Thanks for choosing us!
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
Site is a rip off
My husband went online,1st off he didn't realize it was a 3rd party site. Couldn't get the site to work right. After some research realized it was 3rd party. I immediately requested a refund of the $97. Never got any response from company, when we got our credit card bill they had charged us for 3 apps, & TSA recheck. They refunded $97 for the duplicate. I thought that was the original app. When I called them after getting the bill. They said we were out of luck since it wasn't within 7 days. Which was impossible to do since we didn't receive our card statement in that time frame. Also the membership is supposed be cancelable if done before renewal date, according to there own info, but obviously not the case. A total rip off! Do not use!!
15 mars 2026
Avis spontané
Safe and simple site to use
The site is easy to use and if you have a problem the support team is always there to help and make it easier to complete
14 avril 2026
Avis spontané
Réponse : GovPlus
Hi Anthony,
Thank you for the great review!
We’re happy we could help simplify paperwork that can otherwise feel overwhelming. We sincerely appreciate your trust in GOV+.
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: contact@govplus.com
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
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