Grasslands Nursery Avis 

I bought 20 rootball thuja emerald plants from this company. I followed all their instructions to a tee and planted them last year as soon as it was delivered. Even though it rained a lot last autumn we continued to water them. We noticed the leaf canopy near the roots were drooping slightly and over the next couple of months leaves started to brown. When I contacted them they advised to continue to water and the browning is due to the stress of being transplanted. I continued with their advice however by March/ April pretty much all plants were browning. I emailed them to find a solution and they asked me to send multiple pictures of the plants and even asked to send pictures of the rootball in the soil. After a number of emails it was clear that it was not their interest to help me but just to show that they respond to my emails as they kept asking for the same pictures.
In the end all 20 plants browned completely and died within 2-4 months of planting. When we dug out the plants it was evident that all of the plants had a very tiny rootball which was disappointing. They should have dug the plants with a good size rootball so it can survive. I would avoid this company at all costs.

Good advice then a good delivery.

Helpful, polite and knowledgeable staff. Great products that looked even better in real life. Client was very happy.

Excellent healthy tree with good communication throughout...Delivery was speedy and the tree was very well packaged..absolutely delighted thank you

Very fast delivery and excellent quality, just like in photos

Excellent quality of plants and a good price. Would definitely buy from them again.

Only a small order but beautifully packaged, healthy plants . Very hot weather during delivery but plants arrived looking fresh. Would definitely use this company again

Useless customer service when there was an issue problem with a plant bought online Patronising, arrogant and no effort made to reach a satisfactory resolution. A complete waste of money. Wouldn’t shop here again, wouldn’t recommend them

The clematis I bought were extremely good quality very well rooted and extremely good value for money I would certainly buy from grasslands again

Excellent plants and exactly as described on website
Delivered perfectly by great driver who put x4 large bamboos exactly where I needed them
Thank you

Uses Royal Mail for delivery, and they take days to deliver. Ok for bulbs, but not for plants.

We bought 4 shrubs from grasslands. They arrived in perfect condition. They were well watered and survived the royal mail.

Excellent plants and speedy delivery. Well packaged so not damaged. Just what I needed. The courier even carried them to my rear garden because I am disabled. Thank you, I'll really enjoy them.

Top quality plants 🪴

Despatch was a bit delayed but customer services quickly sorted it all out. When the plants arrived they were fantastic - bigger and better than expected! So well packed that they were in perfect condition. As a gardener it’s the quality of the plants that counts above all else. Well pleased.

Over the moon with our Red Robin pleached tree’s, they where delivered in perfect condition, your staff where very courteous, even gave us advise on how to plant them (as it was my first time planting large tree’s).

We are over the moon with the service/delivery/quality of grasslands. Will definitely be recommending and return with our next planting project.

Thanks

Getting exactly what you asked for & more. Perfect plants & excellent packing.

A variety of chose. Web easy to navigate. Packaging was amazing. Everything so securely packed. Would highly recommend buying from this company. 😊

I love the plants that bought. Well packed and they all arrived safely. Excellent customer service.

Very easy to order. Plant arrived well packaged and very healthy