Grecell Avis 

Placed my order on Jan 18. It is now Feb 3. According to the shipping label they created on Jan 19 the order still has not been shipped. Their web sites says 1-2 day processing and it has been 16 days. Contacted them and they said it was still delayed due to weather. Shipping label is from California, I'm in Idaho....great Weather between both places.

Order placed 1/18/26, shipping label created 1/19/26. Tracking still shows label created, USPS awaiting item. I contacted customer service by email on 1/26/26 and was told to continue waiting. Today is 2/2/26 and the USPS still has not received the item.

I had to purchase an ac charger because it was not packaged with the T1000 I received as a gift.

I had my T1 Pro for 18 months before it failed. It took some time to get a hold of someone from Grecell, but once I did they troubleshot the issue with me and honored their 24 month warranty by sending a replacement. It is nice to get great customer service. I own a few items from Grecell and they are all quality made.

This company was so kind and generous with me. I found the unit that I had ordered, but they still gave me a full refund. So glad that I purchased from them.

I received my product. I immediately plugged it in to see whether or not I would get a charge to my power station. I plugged it in. It began to charge immediately, and it did not take it very long to fully charge, therefore I am extremely happy with my purchase

The parts I needed for my T300 were shipped quickly and well packaged. They were exactly what I was looking for.

Good product, fast delivery

Great. Great great good really good 👍

Battery leads were color-coded backwards, luckily I hooked a meter up to them first before using.

I have 3 Grecell portable power stations and love all 3. They power my cpap, 3 fans, my phone, my laptop, my coffee maker and other small devices when I go "glamping". Last time I went for 3 nights and still had plenty of power left. Not only is their product great, their customer service is outstanding! I misplaced my power cord and because I had no idea which cord to replace it with, I asked for an Amazon link and they sent it! Now they sell them on their site so that's even better!. Exceptional customer service!!

Great price for replacement power supply.

I bought a T-1000 power station - an excellent unit but it was having issues. The customer support team could not have been more helpful. The responses were very clear, considerate, and amiable. I was very very impressed.

Delivery came with good tracking all parts included and packed well.

Our product arrived on time and was packed well. We have tried different items on it to charge and it worked great. Looking forward to using it more later this year when camping.

I need help, i sent an email and no answer
I will return the complete unit tomorrow

Transaction went smoothly, order arrived promptly, and the product is perfect

It was a good gift for my brother and he loves it. Gonna get one myself in the future 😁