Greener Energy Group Avis 

1 819
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Came on the date given & installed as requested after discussion on site. Be sure to confirm on site as salesman did not confirm what I actually wanted. We had solar already & needed battery to be int... Voir plus

Noté 5 sur 5 étoiles

Brilliant service. Hot water stopped working. They gave great advice about what to try before sending out an engineer who solved the issue straight away. Very professional from start to finish which i... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our hot water stopped working. Melissa called me back, even though it was a Sunday and talked me through a few system checks over the phone. When that didn't work she arranged for someone to visit.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Luis and Matt did an excellent job installing the heat pump, the water cylinder, and eight radiators, which required connecting pipes under the floor. They were very respectful and informative. The... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'énergie verte
  2. aussi dans
  3. Société d'énergie solaire

Écrit par l'entreprise

At Greener Energy Group, we are passionate about helping homeowners reduce their energy bills and carbon footprint through high-quality renewable energy solutions. Established in 2014, we have successfully completed over 6,000 installations across Scotland and the North East of England, specialising in: * Air Source Heat Pumps * Solar PV Systems * Battery Storage Our experienced in-house team manages every stage of the customer journey, from initial enquiry and system design through to installation and dedicated aftercare. We believe that investing in our own people, training and quality processes allows us to deliver consistently high standards of workmanship and customer service. We are proud to be recognised as Octopus Energy's Cosy Installer of the Year and are an accredited installation partner for both Octopus Energ and Hive, reflecting our commitment to quality, innovation and customer satisfaction. Every home is different, which is why we take the time to understand each customer's requirements before recommending the most suitable solution. Whether you're looking to reduce your energy bills, improve your home's efficiency or make the switch to renewable energy, our knowledgeable team is here to guide you every step of the way. At Greener Energy Group, our relationship with our customers doesn't end when the installation is complete. Our dedicated aftercare and service teams continue to provide ongoing support, helping ensure every system performs at its best for years to come. We are incredibly proud of the trust our customers place in us and are committed to continually improving every aspect of our service through customer feedback, staff development and investment in industry-leading technology. Thank you to all of our customers for placing your trust in Greener Energy Group. We genuinely appreciate every review and use your feedback to continually improve the service we provide. Whether your experience has been positive or you've highlighted an area where we can do better, your comments help us grow and ensure we continue to deliver the high standards our customers deserve.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
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1 étoile

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A répondu à 100 % de ses avis négatifs

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4,6

Tous les avis

(1 819)

115 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I would give 10 stars if that were possible.....ASHP Install

I would give 10 stars if that were possible. My experience with Greener Energy Group has been absolutely outstanding from start to finish. The process began with Stephen’s initial visit — he was extremely knowledgeable and helpful — and continued with Debbie, who guided me through every step and made the whole journey feel straightforward and stress-free.
The installation team, Luis and Matt, were professional, friendly, and kept me fully informed throughout. They worked incredibly hard alongside Majic the joiner/plasterer, Leon and James the electricians, and Colin, the Technical Heating Foreman, who carried out the Technical Survey and completed the handover.
Lynne followed up with a courtesy call to make sure I was happy with the work and that the system was operating correctly, which was a great touch. Even in the short time since installation, I can already see the savings. My house is warm, my water is hot, and the system is delivering exactly what I was promised.
Thank you, Greener Energy Group — I couldn’t be happier.

26 janvier 2026
Avis spontané
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Réponse de Greener Energy Group

Good Afternoon Joseph,

Thank you so much for your amazing review. We’re absolutely delighted to hear how happy you are with your experience from start to finish.

We’re especially pleased to hear your home is warm, the system is performing as promised, and that you’re already seeing the benefits. Thank you again for choosing Greener Energy Group.

Kind regards,
The Greener Energy Group Team

Noté 5 sur 5 étoiles

Solar energy experts

Great company from initial contact through to completion of installation of solar panels and batteries. Professional workmen who demonstrated care for my property and cleaned up after themselves. Kept me in the loop throughout.
Only issue: why do workmen not accept offer of a brew anymore? 🤣

28 janvier 2026
Avis spontané
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Réponse de Greener Energy Group

Good Afternoon Simon,

Thank you for the great review. We’re really pleased to hear you were happy with the service from first contact through to the installation of your solar panels and batteries, and that the team looked after your home and kept you informed every step of the way.

And as for the brew - we’ll remind the team that refusing a good cuppa is basically a crime against hospitality! 😂 Thanks again for your support.

Kind regards,
The Greener Energy Group Team

Noté 5 sur 5 étoiles

Fast

Fast, easy process and the staff were very helpful and responsive. Would definitely recommend!

19 janvier 2026
Avis spontané
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Réponse de Greener Energy Group

Good Afternoon Karolina,

Thank you for your review. We’re delighted to hear you found the process quick and easy, and that our team were helpful and responsive.

Your recommendation means a lot to us!

Kind regards,
The Greener Energy Group Team

Noté 5 sur 5 étoiles

All the tradesman were very good

All the tradesman were very good, and the folk back in the office efficient and very helpful. All in an excellent service

21 janvier 2026
Avis spontané
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Réponse de Greener Energy Group

Good Afternoon David,

Thank you for your kind review. We’re delighted to hear that both our tradespeople and office team provided you with excellent service.

We really appreciate your feedback and support!

Kind regards,
The Greener Energy Group Team

Noté 5 sur 5 étoiles

From start to finish it was flawless

From start to finish it was flawless

There was an issue with our electricity mains. It was sorted and complete within a week to allow them to continue to work. Fantastic group of lads that done it

22 janvier 2026
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Réponse de Greener Energy Group

Good Afternoon,

Thank you for your review. We’re thrilled to hear that everything went smoothly from start to finish, even with the challenge of the electricity mains.

We’ll pass your kind words on to the team -they’ll be delighted to hear you appreciated their hard work.

Kind regards,
The Greener Energy Group Team

Noté 5 sur 5 étoiles

Solar panel with battery

I have ordered a solar panel with battery, the process was flawless, from the quote till the installation. The installation team was very professional, they searched for the optimal solution for wiring and did a really nice job. After the installation Lynne called me and made sure that everything is performed as it should. I can fully recommend the company.

20 janvier 2026
Avis spontané
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Réponse de Greener Energy Group

Good Afternoon Ferenc,

Thank you for your fantastic review. We’re so pleased to hear that the whole process, from the initial quote to the installation, ran smoothly and that our team delivered a professional job.

We really appreciate your recommendation and support!

Kind regards,
The Greener Energy Group Team

Noté 5 sur 5 étoiles

Installation Air Heat Pump

The installation team were good and answered any question as well as explaining the installation. They kept the work areas clean.

14 janvier 2026
Avis spontané
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Réponse de Greener Energy Group

Good Afternoon Chil,

Thank you for your review. We’re delighted to hear that the installation team were friendly, answered all your questions, and kept everything tidy throughout the process.

We hope you enjoy your new system!

Kind regards,
The Greener Energy Group Team

Noté 5 sur 5 étoiles

Great job Solar panels and battery

Boys did great job installing PV Solar panels and ecoflow battery with inverter. They were respectful of the property and did the job very professionally.

12 janvier 2026
Avis spontané
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Réponse de Greener Energy Group

Good Afternoon Sarosh,

Thank you so much for your review. We hope you enjoy your new solar system.

Thanks again for choosing Greener Energy Group!

Kind Regards,
The Greener Energy Group Team

Noté 5 sur 5 étoiles

During the Xmas/New Year holiday period…

During the Xmas/New Year holiday period when it was bitterly cold our air source heat pump was badly damaged by a fire caused by a fault in the electrical supply to the house Greener Energy had someone visit the house making sure everything was safe within an hour which is impressive considering we live quite remotely in Argyll. Very impressive customer care.

3 janvier 2026
Avis spontané
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Réponse de Greener Energy Group

Good Afternoon Bill,

Thank you for your great review! We're really pleased to hear you're happy with your solar panels and EcoFlow battery installation. Our team always aims to work professionally and treat every property with care, so your feedback means a lot. We'll be sure to pass your kind words on to the installers.

Kind Regards,
The Greener Energy Group Team

Noté 5 sur 5 étoiles

Declan recently serviced my boiler

Declan recently serviced my boiler, and his professionalism and courteous manner left a great impression. I've decided to schedule a yearly service as a result. Additionally, Craig came by to address some plumbing concerns, and he was equally courteous and professional. Both gentlemen were incredibly helpful.

24 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Five Star Accolade from the Isle of Seil

1. Help from office staff, especially the funding team was exemplary.
2. The engineers were polite, friendly, pleasant and thorough in explaining how our new central heating system works.
3. Above all, they were prompt, worked quickly and were clearly very competent in their jobs.
4. We noticed as well, how well the engineers were managed as a team, and how they all got on with each other.
5. They cleared up afterwards efficiently and quickly- the carpets were cleaner than they had been before…

10 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Top company and staff

Had my boiler service carried out by Declan. Very courteous and professional. So impressed that I have arranged annual service. Meanwhile Craig attended to a few plumbing issues I had. Again so professional and courteous. Both guys so helpful.

25 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Our energy adventure!

With a gas boiler on its last legs we decided that something needed to be done. After a lot of research we decided on a new gas boiler but went also for solar panels and battery. Solar panels fitted remarkably quickly from initial erection of scaffolding though to complete install of 10 panels and battery. Delighted that post-install queries were quickly resolved by Lynne and looking forward to the sunnier weather when the full effect will be experienced.

21 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Thank you

We had a small fault with our system. But thanks to Melissa Muir and an engineer it was fixed in no time at all. My thanks go to all the team at greener energy for their knowledge and professionalism. Thank you

13 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great all-round experience

The folks from Greener Energy group where fantastic. From Joe who did the survey and supplied the quote through Lynne who gave us the post installation call. The installers themselves we amazing, Jordan especially was very helpful and took me through the whole system. When they left you would not have known there had been there and carried out such a big job as the place was left so tidy.

7 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Very Good Service

We were very happy with their service installing a battery. The rep who came to see us explained everything very clearly including costs. He did not pressure us to go ahead with the installation, just left us to make our decision in our own time.
The installation was carried out within a few days of our order request. The engineers were very efficient and carefully explained installing the app required and setting it up for us. The office staff were also very helpful in getting everything sorted and completed.

28 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Above and beyond

Called out for heating not working,responded next day all sorted plus service went above and beyond highly recommended top marks all round especially aftercare team

31 octobre 2025

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