I started working with them last fall. I have paid for the whole system from my home equity line of credit. They're not returning my calls, emails, texts or certified mail. They seem to think they can... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Contract was signed 8-2025. To date May 2 we now have roof ornaments that have been improperly installed and incomplete. The system still has not been finished. Final payment was complete December 202... Voir plus
Edit Update 11/19/23: Over a month has gone by and still no word hard to believe it's that hard to issue a check? -Does not honor their own contracts it's been months since my PTO has been awar... Voir plus
L'entreprise a répondu
Our experiences with GHS has been great. From finance to plans, installation, Inspection, someone has guided us through every step.Our project manager, Quasi Bhaijeewala, known to us as Q, has kept u... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Green Home Systems is dedicated to helping home and business owners achieve energy independence by providing the highest quality solar products and the most comprehensive customer service experience possible.
Coordonnées de contact
13359 North Highway, Suite 406-699, 78750, Austin, Etats-Unis
- (888) 721-7374
- info@greenhomesystems.com
- greenhomesystems.com
2,3
Bas
187 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Installers were quick and professional
Installers were quick and professional. My electric bill this month was $12! Sales people have checked in through phone and email since my installation! Fantastic company to work with!!!
22 juin 2023
Avis spontané
Réponse de Green Home Systems
Dear Eric,
We are always thrilled to have happy customers like you and work diligently to ensure a seamless solar installation experience. From the moment we begin working together, we strive to exceed expectations and provide personalized attention to every detail of the project. Our goal is to not only make the process easy and enjoyable but to also give you peace of mind that you are making a positive impact on the environment.
Great company with nice people to…
Great company with nice people to explain all the process
1 juin 2023
Avis spontané
Réponse de Green Home Systems
Dear, thank you for taking the time to give us your valuable feedback. We are thrilled to hear that you found our service at GHS to be worthy of a 5-star rating and for putting your trust in us. Your satisfaction is our priority and we will continue to work hard to ensure that we meet and exceed your expectations with our exceptional service. Please don't hesitate to reach out to us if there's anything we can do to further assist you. We look forward to serving you again in the future.
Green Home Systems is an excellent choice!
The Green Home Systems team did an excellent job and planning and explaining our solar system. The only issue we've had is that the system does not produce enough electricity; the inverter is too small. Otherwise we are very satisfied with our experience with Green Home Systems.
22 juin 2022
Avis spontané
Réponse de Green Home Systems
Hi Melissa,
We are absolutely delighted to hear about your positive experience with our solar installation. It brings us great joy when our customers are satisfied with our work. If you have a few moments to spare, we would love to know more about your experience with our services.
Additionally, we would be happy to address any concerns you may have or if there is anything that we can do to elevate your experience with us. Please don't hesitate to get in touch with us if there is anything we can do to help you give us a 5-star rating.
Thank you for choosing us and we look forward to many more years of stellar service..
If you're in bed with Green systems
If you're in bed with Green systems, then you're just as bad. Bad customer service, plenty of promises to call, right Liz? Nobody did. Shocking. Maybe it's time to change your name again so more people will get screwed.
7 septembre 2022
Avis spontané
Réponse de Green Home Systems
Dear Thomas,
I am writing this note to apologize for the negative experience that you encountered with our services. This is certainly not the kind of impression that we want to leave on our clients and it bothers us that we did not meet your expectations.
Please know that we take all feedback seriously and our team is working hard to address and resolve the issue. One of our dedicated customer service representatives will be in touch with you soon to help and correct any inconvenience caused.
Thank you for bringing this to our attention, and we appreciate your understanding and patience as we look to make things right.
Best Investment
From the sales to install was wonderful. Everyone was so helpful and knowledgeable. We had the panels installed by October with panel problem. They sent out a new one, had it installed, but we could not turn them on because of the electric company was dragging their feet and giving excuses. We finally got them on and they all are working beautifully.
21 juin 2023
Avis spontané
Réponse de Green Home Systems
Dear John,
I am elated to hear that you are satisfied with the services provided by Green Home Systems. It's amazing to know that our customers can save money on utility bills while also reducing their carbon footprint. At Green Home Systems, we are committed to maximizing the potential of sustainable energy while balancing our customers' needs for accessible and efficient energy. It brings us great joy to be a part of your journey to a greener home.
Thank you for being a valuable customer.
Best regards,
GHS TEAM
My 3 month old solar system that I was…
My 3 month old solar system that I was talked into dosnt work an I cant even get a call back on what to do .
17 juin 2023
Réponse de Green Home Systems
Dear Douglas,
I am writing to apologize for the unfavorable experience you had with our services. We are truly sorry for any inconvenience caused and we are committed to making things right for you.
Please know that we take all feedback seriously and our team is working diligently to address and resolve the issue. One of our dedicated customer service representatives will be in touch with you soon to help and ensure that everything is corrected to your satisfaction.
Thank you for bringing this matter to our attention, and we appreciate your patience as we strive to exceed your expectations in the future.
Great app
The company worked well to find the best location for the solar panels. Now that they are installed we have been really enjoying the app to track production. The app is easy to use with lots of good information.
12 juin 2023
Avis spontané
Réponse de Green Home Systems
Dear Barbara,
I am thrilled to hear that Green Home Systems has met your expectations. Knowing that you are saving money on utilities and reducing your carbon footprint fills us with exhilaration. At Green Home Systems, we strive to strike a balance between providing accessible, efficient energy and promoting sustainable energy solutions. It brings us immense joy to be a part of your journey to a greener home.
I’d do it again.
I don’t have anything negative to say about green home. I found their quotes to be spot on and after doing my own research on the system for our needs was exactly what they suggested. No attempt to up sell us on anything. Just attended to our needs. We’re up and running and all is working well.
19 avril 2023
Avis spontané
Réponse de Green Home Systems
We are absolutely thrilled to hear that Green Home Systems has not just met but exceeded your expectations! Delivering exceptional service and being able to exceed customer satisfaction is what we strive for, and we are so grateful to have achieved that for you. Thank you for your trust and for choosing us for your home needs!
Solar panels install
The team that installed everything was very professional and helpful with all my questions. The initial conversation was very informative and helpful too. The whole way through the process we were kept informed of each step and all questions were answered with in a timely manner. After the install was complete the company still answers questions we have.
10 juin 2023
Réponse de Green Home Systems
Hello Don,
I wanted to take a moment to sincerely thank you for choosing us for your solar installation needs. We are elated to hear that you are satisfied with our service and that our efforts to make the process more comfortable and efficient have paid off.
Our team is dedicated to providing you with the highest level of service, from the initial consultation all the way through to installation and beyond. We take great pride in our work and we are committed to ensuring that every customer has a positive experience.
We appreciate your business.
Our sells person cat keep us updated…
Our sells person cat keep us updated through the whole process. The installers quite in there middle of the installation put they had a knew crew out within a week and back on track.
12 juin 2023
Avis spontané
Réponse de Green Home Systems
Brian, I just wanted to thank you again for taking the time to leave a stellar review! It truly means a lot to us and we're thrilled that Cat will be delighted when she sees it. Your kind words and support motivate us to keep up the excellent work!
system still has 11 panels not working-…
system still has 11 panels not working- you refuse to answer my complaints- i need repairs as promised- where re you- you are useless to cutomers-ET
10 juin 2023
Réponse de Green Home Systems
Dear Everett,
Your project manager will be reaching out to you later today to begin the process of making things right. Please know that we take our commitments seriously and are deeply apologetic for any inconvenience or disruption this may be causing.
Thank you for your patience and understanding in this matter. Rest assured that we are doing everything in our power to address the situation and restore your trust in our organization.
Great service
Great service. Excellent communication. Very informative throughout the process.
7 juin 2022
Avis spontané
Réponse de Green Home Systems
We are absolutely thrilled to hear such kind words from you! At our organization, customer satisfaction is our topmost priority and we are committed to making every experience a truly memorable one. Whether it's going the extra mile to ensure a smooth transaction or simply answering any questions you may have, we do our utmost to meet your needs and exceed your expectations. Thank you again for your support!
We signed a contract with green homes…
We signed a contract with green homes in October of 2022. At that time we were told by Anthony Chavez it should be completed by the 1st of 2023 depending on the winter (which we didnt really have one). We paid in Cash at the time lines we were told. In Feb 2023 we paid our final payment (against my husbands wishes) because Issac Toledo told me we had to to get it finished. It is June 6, 2023 and we are still not up and running. We have gotten the run around and every excuse in the book since then. We have received conflicting story’s between the company and contractor. We are continuing to have to pay an electric bill and myself, daughter and aunt have missed multiple days of work that we are not getting paid for, some of those days no one even showed up to do any work. This is the worst company i have dealt with
6 juin 2023
Avis spontané
Réponse de Green Home Systems
Dear Melissa,
We regret any inconvenience caused and would like to make amends by personally addressing and resolving the issue in the shortest time possible. Thank you for sharing your concerns transparently.
Best regards.
These solar panels are wonderful…
These solar panels are wonderful quality and installed expertly.
5 juin 2023
Avis spontané
Réponse de Green Home Systems
Thank you, Phillip, for your fantastic review. We are grateful for you taking the time to share your experience with us.
system works great had a few hiccups…
system works great had a few hiccups along the way but all was made good in the end.
3 juin 2023
Avis spontané
Réponse de Green Home Systems
Dear Tim,
We are pleased to have resolved the hiccups and made your solar installation experience a pleasant one.
Best regards, GHS team.
Solar contractor for Rooftop Residential Solar
We got our solar panels from GRS in the fall of 2021. Despite the pandemic at the time everything went flawlessly and GRS was very responsive with our needs and adjustments as the job took place and then some follow up tweaks after the panels got turned on by the city. I just checked yesterday an we have so far generated 20MWh from our rooftop system and haven't had an electricity bill in a year and a half. Great service and a great company
12 mai 2022
Avis spontané
Réponse de Green Home Systems
Dear Joe, it is a pleasure hearing about your experience and serving clients like yourself! We are happy to help reducing the carbon footprint and saving money on utility bills!
Great to us and very knowledgeable
11 mai 2023
Avis spontané
Réponse de Green Home Systems
Hi Felicia, thank you so much for your high rating. We do our best to provide top-notch service!
Terrible! system issues and Green home systems…
system issues and Green home systems fails to provide support... i have to call back multiple times for any type of response.
absolutely terrible service. I DO NOT recommend
ive had the system since 2019 and it has gone down twice. the first time was in 2021 and i lost a full month for solar production and this time in feb of 23 now may 9th and still not fixed.
1 février 2023
Avis spontané
Réponse de Green Home Systems
Patrick, We have been actively working on your case since April 17th. An onsite visit has been scheduled after we diagnosed your problem. We had to reschedule the installer's visit for tomorrow, as he was unable to arrive yesterday. We are waiting to confirm tomorrow's appointment time, and you have been informed about that today.Telephone calls, emails, and text messages have been used to contact you all the way through and we have records to prove it. Your patience would be greatly appreciated. Neither verbal harassment nor repeated phone calls do anything to help us. Your system needs to be fixed, so please give us a little courtesy. Your system was down for 3 months, and you let us know quite a while after it occurred, and we do our best to help.
I am incredibly impressed with the…
I am incredibly impressed with the quality of work that was done by Green Home Systems, and the attention to detail that was evident in every aspect of the installation process. Your team was always available to answer any questions I had, and went above and beyond to ensure that I was completely satisfied with the final product.
28 avril 2023
Avis spontané
Réponse de Green Home Systems
Dear Mahmud, thank you so much for your kind words and the high rating. We are more than happy seeing content customers! Our goal is to make the installation process as pleasant and smooth as possible.
I would provide a 0 star if I could
I would provide a 0 star if I could. I signed on with them and my system stopped communicating and it’s been 1 year and 3 months and nothing g has been done . They asked me for $800 more and I was hesitant but said ok need to upgrade to get it to work and they took my money and I have zero resolution and am just being ignored ! Please do not fall in their trap they are the worst company and going solar is a big decision do your research .
17 janvier 2023
Avis spontané
Réponse de Green Home Systems
Dear Sabrina, per our personal conversation over the phone your installer is scheduled for Monday.
We are truly sorry for this long waiting time.
We hope to see you satisfied soon.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.