As per other comments I'm incredibly upset and angry about the lack of communication. Brought a car in May from Shrewsbury branch, less than four months later we have had several serious electrical is... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We were recommended this dealer by a friend and in particular, Nichole Smith. We contacted Nichole and she arranged a test drive of a Jaecoo 7 & 5 over two different visits. She stayed patient, poli... Voir plus
L'entreprise a répondu
I recently chose to use greenhous Shrewsbury Motability to pick my car couple months ago . From start to finish the member of staff who help me couldn't done more big shout out to Chris Pickeri... Voir plus
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Bought a used car from telford, sales agent was professional, polite and patient. Felt at ease resulting in a no hassle transaction. Joel was really helpful. Goid job
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À propos de l'entreprise
Écrit par l'entreprise
Greenhous are one of the top 100 UK automotive dealer groups, offering new & used vehicles, servicing and parts. Based in Shropshire with sites across the nation we have established ourselves as a trusted name in the automotive industry. At Greenhous, we understand that finding the perfect vehicle is important to you. Our experienced staff members are here to aid you every step of the way. They possess in-depth knowledge of our vehicles and services and can provide valuable guidance to help you make an informed decision. We take pride in delivering exceptional customer service and creating a positive buying experience for our customers. We strive to maintain high standards of quality, so you can drive away with confidence. Our commitment to customer satisfaction extends beyond the purchase. We have state-of-the-art service centres staffed by skilled technicians who can handle all your vehicle's maintenance and repair needs. Whether it's routine maintenance, warranty work, or unexpected repairs, our team is here to ensure your vehicle stays in top condition.
Coordonnées de contact
Royaume-Uni
- greenhous.co.uk
3,9
Bien
662 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 88 % de ses avis négatifs
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What a lovely car buying experience
What a lovely car buying experience
Really friendly efficient and knowledgeable people it was a pleasure
26 octobre 2024
Réponse de Greenhous
Hello Phillip,
We would like to thank you for taking the time to write us this very kind review as all customer feedback is highly important to us. Please don't hesitate to reach out if there is anything further that we can do for you.
Kind regards,
The Team at Greenhous Nissan
Poor service department
The service department really lets the garage down from rude members of staff to unnecessary work being identified. On turning to another named franchise the same work was not identified as needing doing for a further two years. The car continued to pass its M.O.T
I no longer use Nissan service department and would not recomend.
1 décembre 2023
Réponse de Greenhous
Hello Mrs White,
Thank you for leaving us feedback. Your comments have been passed to management for investigation. If you could contact us at greenhous.marketing@greenhous.co.uk with your full name, address and registration of the vehicle it would aid the investigation and be much appreciated.
Kind Regards,
The Team at Greenhous Nissan
The help I received from a gentleman…
The help I received from a gentleman called Lee Bloor was outstanding.
It was a difficult day and he made everything so easy and manageable
22 octobre 2024
Réponse de Greenhous
Hello Mrs Hand,
We would like to thank you for taking the time to write us this review as all feedback is greatly appreciated. We will make sure to pass your kind comments to Lee. Please don't hesitate to reach out if there is anything further that we can do for you.
Kind regards,
The Team at Greenhous Shrewsbury
Fantastic service at Telford whilst…
Fantastic service at Telford whilst buying my new Corsa from start to finish! Special thanks to Emma who is a diamond !
23 octobre 2024
Avis spontané
Réponse de Greenhous
Hello Richard,
We would like to thank you for taking the time to write us this very kind review as all customer feedback is highly important to us. We will make sure to pass these kind comments to Emma too. Please don't hesitate to reach out if there is anything further that we can do for you.
Kind regards,
The Team at Greenhous Telford
An absolute shambles of a logistics…
An absolute shambles of a logistics company. Arranged to purchase that was to be delivered to a Port in Scotland as they do not deliver to Northern Ireland.
So attempting to organise a Ferry crossing from Ireland to Scotland the representative Sam was impossible to contact and so trying to coordinate boat timings on a delivery expected in 2-3 days was made even more difficult.
Was then advised that the car would be available for collection no earlier than 12 noon and that the driver needed to be out of the Port by 1:50 as this was the time of the last scheduled bus leaving which is quite frankly ridiculous, if this is how they go about their logistics it tells you everything that you need to know
23 octobre 2024
Avis spontané
Réponse de Greenhous
Hi Seán Pól,
Thank you for leaving us feedback, we apologise for the inconvenience surrounding your delivery. Your comments have been passed to management for investigation. If you could contact us at greenhous.marketing@greenhous.co.uk with your full name, address and registration of the vehicle it would aid the investigation and be much appreciated.
Kind Regards
Greenhous Group Ltd.
Efficient service with pleasant staff
30 septembre 2024
Réponse de Greenhous
Hello David,
Thank you for taking the time to write us this review as we greatly appreciate your feedback. Please don't hesitate to reach out to our team if there is anything further that we can help you with.
Kind regards,
The team at Greenhous Nissan
Réponse de Greenhous
Hello Karen,
We would like to thank you for taking the time to write us this review as all feedback is greatly appreciated. Please don't hesitate to reach out if there is anything further that we can do for you.
Kind regards,
The Team at Greenhous Shrewsbury
Excellent customer service
Brought my Juke in for a full service . All done . They vacuumed and washed my car . Very much appreciated. Jason explained to me about my service. Very helpful young man. I had to return because my front windscreen washer wasn’t working. All sorted. Tom your brilliant sales man then helped choose my next juke . It was the last day of the month . He asked if I could buy it today . I had a test drive which was very helpful due to there being many changes in the later model No handbrake was one of the changes. I agreed to buy that day . We moved my things from the one car to the other . I took my new Juke home . There are going to vallet it for me . I arranged a day for that to happen. So nice to find staff that made me feel important. Were very helpful, courteous and knowledgeable went well above service that you find elsewhere. Thankyou Tom . Excellent salesman.
1 octobre 2024
Réponse de Greenhous
Hello Marlene,
We would like to thank you for taking the time to write us this very kind review as all customer feedback is highly important to us. We will make sure to pass these kind comments to Tom too. Please don't hesitate to reach out if there is anything further that we can do for you.
Kind regards,
The Team at Greenhous Nissan
Esme Deacon was excellent
Esme Deacon was excellent. She guided me through the purchase of my car.
As always the customer service was really good.
Everything thing was hassle free.
25 septembre 2024
Réponse de Greenhous
Hello Jane,
We would like to thank you for taking the time to write us this very kind review as all customer feedback is highly important to us. We will make sure to pass these kind comments to Esme too. Please don't hesitate to reach out if there is anything further that we can do for you.
Kind regards,
The Team at Greenhous Shrewsbury
Réponse de Greenhous
Hello,
We would like to thank you for taking the time to write us this very kind review as all customer feedback is highly important to us. Please don't hesitate to reach out if there is anything further that we can do for you.
Kind regards,
The Team at Greenhous Shrewsbury
I got the car I wanted at a great price…
I got the car I wanted at a great price from Nissan. The service from Dean was excellent from our initial phone call, arriving by train, taken to the dealership and everything was ready to make collection as smooth as possible. It’s the best car buying experience I have had and would highly recommend them. Thanks
1 septembre 2024
Réponse de Greenhous
Hello Mark,
We would like to thank you for taking the time to write us this very kind review as all customer feedback is highly important to us. We will make sure to pass these kind comments to Dean too. Please don't hesitate to reach out if there is anything further that we can do for you.
Kind regards,
The Team at Greenhous Nissan
Réponse de Greenhous
Hello,
We would like to thank you for taking the time to write us this review as all feedback is greatly appreciated. Please don't hesitate to reach out if there is anything further that we can do for you.
Kind regards,
The Team at Greenhous Shrewsbury
Everything went as planned and the…
Everything went as planned and the staff are efficient and friendly.
31 août 2024
Réponse de Greenhous
Hello Jane,
We would like to thank you for taking the time to write us this review as all feedback is greatly appreciated. Please don't hesitate to reach out if there is anything further that we can do for you.
Kind regards,
The Team at Greenhous Shrewsbury
On handover day poor WiFi in store made…
On handover day poor WiFi in store made the process longer than need.
Car was not checked correctly s/s not working from day one
30 août 2024
Réponse de Greenhous
Hello Mr Ford,
Thank you for taking the time to write us this review as we appreciate all customer feedback. We would like to assure you that your feedback has been passed to the appropriate team at Greenhous Shrewsbury. They may be in touch with you in due course.
Kind regards,
The Team at Greenhous Shrewsbury
Man was very helpful during the sale…
Man was very helpful during the sale and could not have done more
24 août 2024
Réponse de Greenhous
Hello Mr Groves,
We would like to thank you for taking the time to write us this review as all feedback is greatly appreciated. Please don't hesitate to reach out if there is anything further that we can do for you.
Kind regards,
The Team at Greenhous Shrewsbury
Réponse de Greenhous
Hello,
We would like to thank you for taking the time to write us this review as all customer feedback is highly important to us. Please don't hesitate to reach out if there is anything further that we can do for you.
Kind regards,
The Team at Greenhous Shrewsbury
Réponse de Greenhous
Hello Stephen,
We would like to thank you for taking the time to write us this review as all customer feedback is greatly appreciated. Please don't hesitate to reach out if there is anything further that we can do for you.
Kind regards,
The Team at Greenhous Shrewsbury
Réponse de Greenhous
Hello Denise,
We would like to thank you for taking the time to write us this review as we greatly appreciate all customer feedback. Please don't hesitate to reach out if there is anything further that we can do for you.
Kind regards,
The Team at Greenhous Nissan
Réponse de Greenhous
Hello Edwina,
We would like to thank you for taking the time to write us this kind review as all customer feedback is highly important to us. Please don't hesitate to reach out if there is anything further that we can do for you.
Kind regards,
The Team at Greenhous Nissan
Esme was incredibly helpful
Esme was incredibly helpful. She was initially attentive without being over bearing and nothing was too much trouble. I was very indecisive about what car to go for and she didn't push, just provided advice. Thank you!
31 août 2024
Réponse de Greenhous
Hello Lauren,
We would like to thank you for taking the time to write us this lovely review as all customer feedback is highly important to us. We will make sure to pass your kind comments to Esme and the team too. Please don't hesitate to reach out if there is anything further that we can do for you.
Kind regards,
The Team at Greenhous Shrewsbury
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