Greenlight Avis 5 846

I am glad I got my child a card. Easy transactions.

This is the second card I have received for my child from Greenlight due to unauthorized charges on my account. The first incident occurred at 2 a.m. on a weeknight. Initially, Greenlight approved my fraud claim and reversed the charge, but later denied it after I received a new card, asserting that my child had made the transaction and took the money that was rightfully mine.

About two months later, after I received the new card, another unauthorized transaction occurred. This time, it was for paying a bill. That's right—a bill! Apparently, my young teen has bills to pay. Fortunately, the transaction was denied due to insufficient funds. Unfortunately, if the card had enough funds, the transaction would have gone through, and I would be fighting with the fraud department yet again over another unauthorized charge.

What is happening with the security on your cards? Please improve it.

i didn't realize there was a monthly fee up front

This company is a scam!!!
my child's cards have yet to be taken off hold by the company. I have called multiple times, sent messages and texts, no response.

Greenlight has made allowances and keeping track of chores so easy! I love that my kid has to do all the chores and check his tasks off before he gets paid.

It's great experience for parents and kids to learn about how to save money plus earn money too by working for it

Thanks for helping me correcting phone number.

2 and getting worse as it goes. GL was amazing at first. I was able to trust that money transferred in would be be available for my children, I could watch where money was spent for safety, and my kids loved the learning features. Recently they decided to change things to be more "dynamic" as they put it. Turns out that means that they can cha ge their policies without telling you and hold your money for DAYS when you intiate a transfer. Now my money is not in my bank, or my kid's GL and he is on a trip with a group. I have sent countless emails only to be met with AI base communication, and apathy. Still didn't get my money.

he idea of teaching a child financial responsibility early on was initially appealing, but this 'kid's credit card' has been a negative experience. The fees are excessive, with charges for everything – monthly fees, late fees, and even card reloading. These fees may be designed to take advantage of parents, raising questions about the company's commitment to financial education versus profit.
The advertised parental controls are unreliable. The card was maxed out on in-app purchases and video games, despite set limits. The app's interface is also difficult to navigate.
Customer service is unavailable. Attempts to resolve a billing error have been unsuccessful for weeks, with long wait times and generic email responses. This lack of support suggests a disregard for customers, particularly parents managing family finances.
For those seeking to teach children about money, there are better alternatives than this credit card. This company may be taking advantage of parents' good intentions. It is best to avoid it, to avoid financial issues and stress!"

Thank you for this great service! Your team is very responsive whenever we need assistance!

Greenlight has been a game changer for my son! From a kid who didn’t understand the value of a dollar, to a financially responsible tween, thanks to Greenlight. We love it and have a great time setting goals and making investments.

Greenlight has helped our kids understand how to put away money for savings and for giving and also how to invest their money wisely. It also teaches them responsibility, like completing chores, jobs, and how to be good stewards of money.

Greenlight have to do better job forreal 7-10 days pass no debit card arrive then I pay for expedit card it came and it still was giving me problems smh and on top of it I add funds in my son account he can’t use it until 4th day so why it say instantly if you can’t use it just false information feel like nobody cares I just gotta keep waiting cause that’s there rules now I know never again I been really nice about this but greenlight have do better job

Terrible, I hate this site, it's confusing, none of the kids have been very successful with the cards. I hate the fees the balance transfer and everything else. I'm trying to cancel it as we speak and it doesn't allow me to send my money back to my card. Complicated!

We love Greenlight! It’s parent user friendly, kid user friendly and makes earning money and learning about finances fun for my kids. I tell all my friends about it!

Super disappointed. I got these cards for my sons who were 10 & 12 (now 12 & 14). One of their cards information was compromised, we live in California and I got a $80.21 charge from a subway in Maryland. I called greenlight right away and they said there was nothing they could do unitl the charge was settled. They suspended the card so no further charges could be made. So I contacted them two days later and the were going to investigate the charge. I reached out a couple months later and they said that there was nothing they could do because there was a 60 day timeline that I didn't adhere to. They looked up my account an saw that I called, but that I didn't file the formal request on the APP. Ridiculous we paid $10/month for safety a protections that ended up not existing! BEWARE!!!

It has been a great experience with Greenlight, teaching my son money management, and just letting him have freedom to spend his money.

Has been a great way for my daughter to learn about managing money.

Can’t sign back in to use card

Ordered a personalized card when I opened that account paid for it $10 call about a week after the black card came ask them they told me that it was coming don't worry about it two months went by I never got the card called back and they said oh you that I never ordered it I just closed their account there you go