Purchased 2 x Handles for 30oz Tumbler. Wrong size handles sent. Customer services stated I had to pay shipping costs for return. This is unlawful and Consumer Riights Act 2015 applies. I pointed this... Voir plus
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Bought two cups from Greens Steel, one of them the lid did not screw on properly and developed a leak. Contacted customer service to address my concerns, heard nothing, a week later sent a follow up e... Voir plus
The rubber gasket fell off. I needed a replacement. The customer service was not helpful at all. They don't have replacement gaskets or lids. You need to buy a new bottle.
I purchased 4 of these cups. The company says its dishwasher safe unlike the others. I did occasionally put them thru the dishwasher. The paint has chipped off 2 of them. Then the 20 oz cup lid br... Voir plus
À propos de l'entreprise
Coordonnées de contact
1,7
Mauvais
28 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
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Great products and great service
1 novembre 2023
Avis spontané
Stay away - zero interest once they have your money
Wish I had read the previous reviews as I have had exactly the same experience.
Repeated ignoring of emails, zero customer service and now I am left with a mug that cannot be used as intended.
Disgraceful behaviour and I recommend that you stay far, far away from this company.
11 octobre 2023
Avis spontané
Avoid!
I bought a kids bottle that arrived with patches of rust on the inside. I've emailed them four times over a couple of weeks and they haven't responded once. Avoid!
15 août 2023
Avis spontané
If I could go lower than one I would
If I could go lower than one I would. I cancel this order within five minutes of ordering. They told me it was too late to cancel. I refuse the package when it got here. It was confirmed that they received it back now. They won’t give me my money back and tell me they did not get the product. I have emailed and called many many many times nothing
1 juin 2023
Avis spontané
I have ordered many items in the past…
I have ordered many items in the past but this last time my coffee mug arrived with a dent. I have reached out many times both by email and phone with no reply.
So much for warranty and refund. And of course they only list 5 star reviews. I sent in a 2 star review after reaching out. I will not buy anything ever again from this company.
8 mai 2023
Avis spontané
Don’t reply to emails.
I bought my first tumbler from them and loved it so decided to buy another. When I did I accidentally ordered the same colour so I contacted them and asked for an exchange which they said was fine and sent me the details of how to return product. I returned the product. Since then nothing…. No refund no replacement. I have emailed them several times and contacted them via message service and had no response.
23 avril 2023
Avis spontané
Customer service is worthless
Customer service is worthless. Never responds.
3 septembre 2022
Avis spontané
AVOID this Company at ALL COSTS
AVOID this Company they are robbers. Jenn the so called Customer Services Rep is an ignorant, unprofessional woman who completely ignores e-mails repeatedly. AVOID AVOID AVOID
21 mai 2022
Avis spontané
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