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Lisez les avis des autres

Noté 1 sur 5 étoiles

Never use this company they make it possible for companies to charge large amounts of money for use less cheap equipment. In our case which is still on going they facilitated a company called K5 to ch... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have had the pleasure of been working alongside the Grenke team for the last 14 years. Always found the staff at all branches approachable and easy to work with, especially the Birmingham Branch who... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I always use Grenke for all my financial requirements, the support I receive from my local East Kilbride branch is nothing short of outstanding. I have reached out several times to my local bra... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Extremely quick acceptance rate. Staff knowledgeable, helpful, easy to deal with. They know how our industry works. Always look to accept a deal not just looking for the creme de la creme. Best experi... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société financière non banquière
  2. Institution financière
  3. Service de finances alternatives
  4. Service de location

Écrit par l'entreprise

At grenke UK, we value every review and understand the importance of feedback in improving our services. While we recognize that some reviews are directed toward the equipment suppliers, it’s important to clarify that grenke is the financier of the equipment selected by customers for their business. Nonetheless, we are always here to offer support and guidance wherever possible. ....................................................................... Simplicity, Transparency, and Accessibility in Business Finance | At grenke, we are committed to making finance simple, transparent, and accessible. We understand that navigating finance agreements can sometimes feel complex, but our goal is to remove barriers and deliver clear, straightforward leasing tailored to a business needs. Our focus is on continually improving and enhancing the experience for our customers, ensuring access to high-quality service at every step of the finance journey. ....................................................................... Important Considerations When Financing Equipment | Before entering any finance agreement, it’s crucial to fully understand the terms and conditions. We encourage you to review the details carefully by following our Customer Checklist for a smooth, informed leasing experience. ....................................................................... Selecting A Equipment Supplier | Business owners are in the best position to choose the right equipment and supplier to meet their needs. A supplier should provide a full description of the equipment, software, and any required maintenance. While grenke is not your equipment supplier, if a supplier offers a grenke finance, they are responsible for walking through the agreement and its terms. ....................................................................... Maximizing the Value of Your Equipment | Once the equipment is delivered and installed, it’s essential to ensure it operates efficiently throughout the lease. If issues arise, it’s important to reach out to the supplier immediately to address any concerns with the equipment. ....................................................................... Easy Access with Our Customer Portal | Managing your finance agreement with grenke is simple. Through our Customer Portal, access key information such as contract duration, instalment amounts, and contract numbers. Invoices are also available to download or print, making it easy to stay on top of leasing payments. ....................................................................... Dedicated Customer Care | To provide further assistance, we’ve developed a comprehensive Customer Care website, where you’ll find additional information and guidance on leasing with grenke. Our Customer Care team is always available to support both new and existing customers, ensuring they receive the help they need at every stage of the leasing journey. ....................................................................... Our Commitment | While we understand that some reviews may reflect frustrations with equipment suppliers, we want to assure our customers that grenke is committed to assisting any customers experiencing issues where possible, especially regarding your finance agreement. Our mission is to ensure the finance process is transparent, accessible, and tailored to support the success of your business. ....................................................................... Thank you for choosing grenke. We invite you to leave a review and share your experience with us, as your feedback is invaluable in helping us improve and continue delivering the best possible service.


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3,1

Moyen

TrustScore 3 sur 5

277 avis

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A répondu à 100 % de ses avis négatifs

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Tous les avis

(277)

35 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

GRENKE - Delivering Great Service

I’m genuinely amazed at the feedback here for Grenke from a number of seemingly different customers.

As a reseller of several hundred happy customers with zero complaints and zero unwinds over the last 7yrs, I can not fathom nor understand these complaints. Indeed, if anything, I actually find that Grenke are very firm and robust in their business practices.

Clearly, not everyone can be wrong, but from reading the reviews I think that the issue appears to be with the re-sellers as opposed to the funder.

For the avoidance of doubt, I’d also be happy to share the many testimonials that we have with anyone who doubts the validity or integrity of my message.

19 octobre 2020
Avis spontané
Noté 1 sur 5 étoiles

Wouldn’t go near this company at all…

Wouldn’t go near this company at all they are absolutely awful and will rip you off from the start. They are rude and con artists 100%!! Stay away unless you want to be ripped off and then go bankrupt

18 septembre 2020
Avis spontané
Noté 1 sur 5 étoiles

The worst company I have ever had the…

The worst company I have ever had the misfortune of dealing with missold their products by Tetcom they must be in with them they don't care about customers they have both put me out of business will be interesting to see what they claim from the administrator stay away from this company

8 août 2020
Avis spontané
Noté 1 sur 5 étoiles

Who is willing to join together to bring Grenke down?!

Ok, so received a court hearing letter and decided I can’t be the only one. Seems they have scammed everyone in the same way. Shall we start a petition against Grenke? Rouge traders! Please reply on here those who will stand by if we go ahead with court proceedings against Grenke.

3 août 2020
Avis spontané
Noté 1 sur 5 étoiles

Put their hands in my bank account when money wasn't DUE and proof had been provided!

Told me payments were due on my account despite having previously sent screenshots clearly showing when and how payments were made. These were initially acknowledge before deciding MORE money was due.

I sent screenshots again, and explained in detail what each was for.

This morning, they've stuck their hand in my bank account and taken what they think I owe. They may as well have plucked it out the air. I have cancelled my direct debit, will be returning my equipment and they can go jump for any more money from me - especially having read these reviews!

15 mai 2020
Avis spontané
Noté 1 sur 5 étoiles

If I could give zero I would as well

If I could give zero I would as well, I also own a small business that has also been seeking help with a payment break during this pandemic, we asked to add the months lost to the end of the term or if we could pay slightly more each month when back up to full operations. Most other financing and leasing companies have been helpful. This is a greedy business with no ethics whatsoever! I will never use them again under any circumstances and I urge anyone that is looking to use them to boycott them.
I hope the government steps in and says this type of bad ethics should be stopped. In the end they will shoot themselves in the foot as if businesses cannot sustain and they go under they will no longer get payments anyway! I will be looking at everyway to cancel our agreement and will never use again.

27 mars 2020
Avis spontané
Noté 1 sur 5 étoiles

While many business are giving payment breaks…

While many business are giving payment breaks during the Covid-19 Pandemic GRENKE have not taken this view and it's business as usual for them. I don't ordinarily wish hardship upon anyone but I do hope the board or person responsible for this decision feels the same hardship their clients are facing. Disgusting ethics.

26 mars 2020
Avis spontané
Noté 1 sur 5 étoiles

Would give zero stars if possible

Would give zero stars if possible. Terrible customer service, zero regard for independent. My Dad is so stressed and upset, our whole family so sad and distressed because of bad greedy people. We are all humans, be nice!!!!!

15 mars 2020
Avis spontané
Noté 1 sur 5 étoiles

Stay away ...

Stay away .... happy to mis sell products at over 50x it’s value .... very unprofessional and fleeced over 1000 ppl

13 mars 2020
Avis spontané
Noté 1 sur 5 étoiles

We have been running a three bedroomed…

We have been running a three bedroomed bed & breakfast for the last ten years and have decided to retire and sell up - due to my husband having cancer. We can't believe the termination invoice we have received for leasing our card machine from Grenke - £1,167.00 - plus all the monthly payments we have made!!!!!! If anyone has any advice about what we can do about this we would be very grateful.

9 mars 2020
Avis spontané
Noté 1 sur 5 étoiles

Scammers

Scammers, I have been scammed by this leasing company and Rihino media.
I have two small retail shops in. Hampton. They never said I am taking out a lease on 2 screens. I have paid. £600 per month for the last one year. I have stopped further 24 months payments due to them as they have only paid first three months. I have already lost £ 5400.
I do know how they sleep and eat. But I cannot if I think about this now.

28 février 2020
Avis spontané
Noté 1 sur 5 étoiles

Scam company

Scam company. Stay clear. Involved with viewable media another scam company. These 2 companies are cribbling businesses around northern Ireland Wales England. On going investigation against grenke leasing. Pls pls do not do business with this company.

27 février 2020
Avis spontané
Noté 1 sur 5 étoiles

DO NOT TRUST

This company has let numerous small business down. They are part of the scam that is viewable media, vission asset finance and rhino media. Mis-leading the customer into a finance contract and not providing help, uderstanding or resolution to the mess created by the thrid party companies it was involved with.

26 février 2020
Avis spontané
Noté 1 sur 5 étoiles

Not a trust worthy company

Not a trust worthy company . Beware and dont get into the day light robbery and will fall into the scam u will not even realise until u cant come back of it .....

25 février 2020
Avis spontané

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