Never use this company they make it possible for companies to charge large amounts of money for use less cheap equipment. In our case which is still on going they facilitated a company called K5 to ch... Voir plus
L'entreprise a répondu
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Never use this company they make it possible for companies to charge large amounts of money for use less cheap equipment. In our case which is still on going they facilitated a company called K5 to ch... Voir plus
L'entreprise a répondu
I have had the pleasure of been working alongside the Grenke team for the last 14 years. Always found the staff at all branches approachable and easy to work with, especially the Birmingham Branch who... Voir plus
L'entreprise a répondu
I always use Grenke for all my financial requirements, the support I receive from my local East Kilbride branch is nothing short of outstanding. I have reached out several times to my local bra... Voir plus
L'entreprise a répondu
Extremely quick acceptance rate. Staff knowledgeable, helpful, easy to deal with. They know how our industry works. Always look to accept a deal not just looking for the creme de la creme. Best experi... Voir plus
L'entreprise a répondu
At grenke UK, we value every review and understand the importance of feedback in improving our services. While we recognize that some reviews are directed toward the equipment suppliers, it’s important to clarify that grenke is the financier of the equipment selected by customers for their business. Nonetheless, we are always here to offer support and guidance wherever possible. ....................................................................... Simplicity, Transparency, and Accessibility in Business Finance | At grenke, we are committed to making finance simple, transparent, and accessible. We understand that navigating finance agreements can sometimes feel complex, but our goal is to remove barriers and deliver clear, straightforward leasing tailored to a business needs. Our focus is on continually improving and enhancing the experience for our customers, ensuring access to high-quality service at every step of the finance journey. ....................................................................... Important Considerations When Financing Equipment | Before entering any finance agreement, it’s crucial to fully understand the terms and conditions. We encourage you to review the details carefully by following our Customer Checklist for a smooth, informed leasing experience. ....................................................................... Selecting A Equipment Supplier | Business owners are in the best position to choose the right equipment and supplier to meet their needs. A supplier should provide a full description of the equipment, software, and any required maintenance. While grenke is not your equipment supplier, if a supplier offers a grenke finance, they are responsible for walking through the agreement and its terms. ....................................................................... Maximizing the Value of Your Equipment | Once the equipment is delivered and installed, it’s essential to ensure it operates efficiently throughout the lease. If issues arise, it’s important to reach out to the supplier immediately to address any concerns with the equipment. ....................................................................... Easy Access with Our Customer Portal | Managing your finance agreement with grenke is simple. Through our Customer Portal, access key information such as contract duration, instalment amounts, and contract numbers. Invoices are also available to download or print, making it easy to stay on top of leasing payments. ....................................................................... Dedicated Customer Care | To provide further assistance, we’ve developed a comprehensive Customer Care website, where you’ll find additional information and guidance on leasing with grenke. Our Customer Care team is always available to support both new and existing customers, ensuring they receive the help they need at every stage of the leasing journey. ....................................................................... Our Commitment | While we understand that some reviews may reflect frustrations with equipment suppliers, we want to assure our customers that grenke is committed to assisting any customers experiencing issues where possible, especially regarding your finance agreement. Our mission is to ensure the finance process is transparent, accessible, and tailored to support the success of your business. ....................................................................... Thank you for choosing grenke. We invite you to leave a review and share your experience with us, as your feedback is invaluable in helping us improve and continue delivering the best possible service.
No.2 London Square, Cross Lanes, GU1 1UN, Guildford, Royaume-Uni
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Worst company in the world charge a absolute fortune for a few crap telephones
STAY AWAY !!!!
Biggest rip off ever

Réponse de grenke UK
I have worked with Grenke for a number of years, fantastic partner to work alongside.

Réponse de grenke UK
Grenke are a leasing company in which will charge you thousands (BIG thousands) for a product worth hundreds (if that) - They will also charge you for a product which you don't have! Despite requesting proof of delivery several times, I'm yet to receive any legitimate proof back and repeatedly told I have the product - (I really don't!) - They work alongside companies in which are not trustworthy, and most of all, Grenke are a MASSIVE scam company who only want the money out of your pocket so it's in theirs - PLEASE AVOID before you make the same mistakes and end up in thousands of pounds worth of loss for the sake of their own benefit - as they really don't care - You could be going bust and they'd still laugh! AVOID.
This company engages in sharp business practices working with other "partners" to encourage small organisations to sign up for unaffordable long term commitments. In our case, as a small local charity we are now locked into a 5 year contract for an over specified photocopier we neither want or need. Grenke have been most unsympathetic towards our mis-selling and have refused to engage with us. If you really need to enter into an equipment lease do so with your eyes open and avoid Grenke like the plague.
They partner with compnies who cheated to business and ripped innocent people...
Absolutely appalling, AVOID AT ALL COSTS, they will not help you in any shape or form. I was lead to believe that they had a degree of responsibility if there was an issue with a printer you have. Obviously not !!!!
If i could give zero stars I would !!!!
Fantastic service by the Grenke team in Manchester. Very helpful and would strongly recommend them to any business who is looking for business finance.
La peggior gestione clienti del pianeta. Contratto terminato da mesi e continuano a prelevare soldi dal conto, senza offrire alcuna soluzione. Ogni volta che si chiama risponde una persona nuova e non esiste CRM. Atroce!
We were fraudulently sold a coffee machine from a company called "Coffee Boss" for our shop, they tell you that it pays for it self over a 5 year period providing it vends x amount of drinks per week - They also do not give you an option to buy it, they say renting is best as you may need a new machine in 5 years time - they then put you in a lease agreement with Grenke. Grenke pay "Coffee Boss" the entire lease term up front so "Coffee Boss" are off the hook financially after that. "Coffee Boss" promise a trial period but when you say you don't want it, as we did it is already to late as you are now in contract with Grenke. So, when you realize you have been conned it's too late - Grenke take no responsibility 'for services' they are just a 'finance' firm and refuse to negotiate or release you from your 5 year contract which they have effectively bought from "Coffee Boss", and charge you a lot of interest. We have lost £1000s and cannot get out of our contract for 5 years. True this trust pilot post is all about Grenke, in our circumstances "Coffee Boss" are equally as bad - once they are paid they don't want anything more to do with you - the machine continually breaks down and they have no one to fix it and Grenke don't care. Really Grenke if they were lending money responsibly they should have due diligence done on their customers or some way to correct the situation. We have been completely conned and no-one is interested in helping. My advice is if you hear the name Grenke run away - go to a professional bank and get a proper loan - avoid these cowboy operators
We were fraudulently sold a contract by Telecoms GB with a 'new' system leased from Grenke. Grenke pay Telecoms GB the entire lease term up front so Telecoms GB are motivated to sell 5-7 year term contracts to us small businesses trying to make a cost saving where the services are 'free' and promise to pay cancellation fees that never materialise. So, when you realise you have ben conned it's too late - Grenke take no responsibility 'for services' they are just a 'finance' firm and refuse to negotiate or release you from your contract which they have effectively bought from Telecoms GB. Ombudsman will only help you if you employ < 10 staff (we employ 10) and Ofcom do not deal with individual cases. We have lost £1000s and cannot get out of our contract for another 4 years. Telecoms GB have not paid their Wholesalers so we will have to buy services AGAIN from a new provider. We have been completely conned and no-one is interested in helping.
Horrendous outfit, steer well away from them. Terrible customer service support and a bunch of cowboys. If you find yourself in bed with this company get out, pay them off and put it down to a gross error of judgement!
This Company have no interest in the clients issues with the equipment supplied that was not fit for purpose and returned within the first weeks, they forced us to pay £20,000 over 5 years for equipment we did not have.
This equipment was returned to them at the start of the process and we were served with a default notice by a Solicitor immediately thereafter for refusing to pay.
We have now completed paying the none existent lease and have reported them to the Financial Onbudsman and are taking action to recover our money.
What a disgusting outfit - Avoid at all costs
If you see this name run away, i’ve went to court to attempt to retrieve my money however with the contracts they have put us into we have lost over 15k over a stupid television.
A decision we made which affected us as a business and wont recommend anyone moving forward. Dont go to court to waste your money more, pay it off asap and get rid of them!!!!
Do not recommend, also the yotel company
Be really careful bad service 7 years pf contract to escape, no good deal
Internet and telephone never been updated only they wanted is money and renew your existing account, avoid this company
SCAM SCAM do not trust these cowboys just been done for £10,000 now having to go though the courts hopefully to get my money back stay away otherwise you will be conned out off a lot of money
Unethical. I have entered an agreement with Grenke through Qube Leasing. At that time Rick Player from Qube leasing sent a letter confirming I would be able to buy the equipment at the end of the term for 1%. Now they are not willing to honour that agreement.
Worse company we deal with.
We’ve been put in a 7 years contract from a telecom company Envera Telecom or Envera 360
£1000 phone system and we end up to pay over £18.000
They are good in damage small business
Stay well away
Horrible people involved in a scam effecting hundreds of businesses in uk northern Ireland Wales. Run from this company if they approach you 🏃♂️
Grenke hide behind unregulated contracts that only apply to companies,once you sign the contract they have got you.Like me i failed to read it and trusted the person was honest (never again} £48000.00 for a £3000.00 phone system from those crooks at Tetcom.Grenke must know what they do is immoral but all they think about is stitching hard working company's up and giving money to unscrupulous business that just go bust as soon as they have raked in the ill gotten gains.It is unfortunate
that in the eyes of the law they are doing nothing wrong. The only way is to petition for a change in the law that gives business more protection.
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