Grundig washing machine (7700) now being replaced after 5 years. Bearings gone, motor probably also gone. Engineer said there was a lot wrong with it for a 5 year old machine.
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After reporting a noise problem with our new washing m/c, 2 Engineers arrived promptly to investigate. Within minutes they had identified the problem- a reversed filter in the filling hose, so nothin... Voir plus
The fridge freezer is just perfect, The interior has been skilfully designed to give maximum space. I particularly like the large pull out vegetable and fruit tray. Above that is a large area to st... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Grundig offers an array of beautifully designed freestanding and built-in home appliances, combining premium quality with innovative technology that also respects the planet.
Coordonnées de contact
1 Greenhill Crescent, WD18 8QU, Watford, Royaume-Uni
- 0333 207 9920
- grundig.co.uk
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Product is great.
Product is great.
The registration was very misleading whereby after selecting model of fridge / freezer the serial was not accepted. The number on the label reads eg.
12-345567-89. Tried different numbers on label until put this number in without the hyphens.

Réponse de Grundig UK
At the moment it’s the best best ever washer washer I’ve…
At the moment it’s the best washer I’ve ever had easy to use
Pleased overall
The delivery was on time, the delivery men were quick and efficient and so far very pleased with my dishwasher. Thank you
So Quiet
Purchased my Grundig integrated Fridge Freezer 2 weeks ago and so far I am very happy with it, it is very quiet which is great, even checked on it a couple of times to make sure it was on as I couldn’t hear it 😁.
Works like a dream
The last time I heard of Grundig, it was associated with big televisions, so I was surprised to see the name when I was browsing for a new oven. The offer of a 5 Year Guarantee on such a feature rich product was impossible to resist, and I'm so pleased I went for it as it's amazing! Works like a dream, incredibly quiet, and all with an A+ energy rating. Highly recommended.
Customer service terrible
Dislike customer service. Awful experience until after 4 repairs, they agreed to replace.
Then currys couldn't supply like for like due to the cost being 100 more than I originally paid. So settled on a different model and paid the difference.
Why can't system be seen by the insurance for the warranty. Why bother to register if it can't be seen when a fault occurs.
30 minutes of grief really tried my patience...

Réponse de Grundig UK
Great Fridge Freezer
very pleased with fridge freezer fridge is great size my only wee niggle is freezer drawers are smaller than my old Baumatic but still love it
Rubbish manual
Trying to follow the manual to set up the dishwasher is very difficult. Can’t do the water hardness settings. Control panel then just froze - had to do a reset by switching off at mains. Have given up. Wine glasses impossible to put in rack. Manual very poor and difficult to understand

Réponse de Grundig UK
So far so good 😊
We chose the Grundig over a Samsung, which we already owed and had developed a fault. Based on design, standard warranty, and running costs. It was easy to install and use. It's also very quiet.
Very good service.
Purchased grundig single built in oven…
Purchased grundig single built in oven great value for money and the best in giving extended warranty
Registering washing machine
I registered my washing machine online. It was quick and easy.
Quick service.delivery on time.pleased…
Quick service.delivery on time.pleased with product
Excellent range of applications.
Excellent range of applications.
Difficult to read instruction booklet
Grundig cooker hood.
Very impressed with the performance of the cooker hood. Free 5 year warranty was also most welcome.
she spoke slowly so i could understand…
she spoke slowly so i could understand her
booked the appointment for engineer
all is good
Useless Afersales if something goes wrong
I've had a Grundig washing machine for around 3 years with a 5 year warranty. It's been ok but last year I reported the spin was noisy.
Someone came out and said it was the shock absorbers. They only had 1 and said they would order more and come back. He said to carry on using the
machine but no big loads.
A couple of weeks later, a different engineer came out and took the whole machine apart again and told me all the parts were wrong and he would have to order more.
We are now nearly a month on. No calls back no idea when the repair will be and still can't do full loads at a time we are all trying to save electricity and water.
The product is not bad but beware of after sales, they are nothing short of useless. I'll have to get back into a long queue on the phone again to probably find out nothing has been ordered.
Again, it's the consumer who suffers. Grundig need to get their act together and call their customers and let them know what is going on. I've literally been left frustrated. I would not recommend Grundig solely down to their after sales.

Réponse de Grundig UK
Nice machine
Nice machine, lots of programs and very quiet.
Manual a little confusing its got other machines instructions as well so some of it not applicable.
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