Gumtree Avis 

Signed up, posted a few ads, and my account was blocked for no apparent reason. They were quick to take my money but refuse to refund it until the account is unlocked, which can take up to four working days.

So now my money is tied up and my time spent listing is wasted. The whole point of signing up was to sell things fast, but ironically it'll take longer than I have time for.

Would give no stars if i could.
Posted poultry and they took payment for my advert.
They then declined my advert after taking my money.
Apparently they dont allow poultry but after checking there is 911 other adverts on there all for chickens
Contact them through live chat & they disconnected me with no excuses

Saw some bowls i had for sale on facebook, copied with same photo to Gumtree by a scammer, Hours after reporting the ad is still up, Gumtree dont give a fig if people get scammed

This site is full of time wasters and very dodgy characters. Don't bother trying to see anything decent on here

People should be made aware that Gumtree are now dictating the wording of anyone who wishes to place an ad on their platform. It doesn't matter if "their" description is an accurate one; if you do not agree to place "their" wording to sell your item, it will simply be deleted.

So, who is Gumtree serving? It certainly is not the buyer, and definitely not the seller who wishes to put an accurate" description and not a description worded by a moderator who knows nothing about what you want to sell. Does that come under mis-selling I wonder?

Use Gumtree at your peril I had an item go missing through gumtrees evri service not a lot of money I emailed them and they said they would pay for loss in transit I was told money sent nothing arrived messaged again they then told me it had been processed that day and be in my bank within 3 days guess what nothing arrives after a week I've given up now and told them to keep the poxy money more lies than pinochio

I was left a 1-star review by a disgruntled Gumtree user who was annoyed I held an item for someone else (who was the first person to express an interest). The review said I haggled too much (on a free item?) and that I cancelled the offer (I had screen grabs to prove that I did not make him one). Despite this, Gumtree refused to delete the review - not because they didn’t think the review was untruthful, but because I was ‘outside the 30 day window’ when I noticed the poor review. Avoid Gumtree and its users - who have the gumption to leave a 1-star review on a free item!

The worst ever website.They blocked you and also take your money.Disgusting.Will never use again

This is very horrible place put down deposit on sunbed but couldn't get subbed has wouldnt fitted through my door on my porch flat do asked for money back 375 pounds which this glyn the seller none said non refundable he scammed me my took my money

I wish I had come on trust pilot before I advertised. I am new to Gumtree advertising. I contacted them today to ask if I could change the radius of my advert as I mistakenly only put my area in and wanted to increases my advert radius. Their policies and rules are so strict that at the end of it the whole experience left me frustrated. Very confusing platform with even more confusing rules. In addition to this the support team are robots with very robotic answers. I will not be using them again.

Was trying to list on Gumtree and started getting an error. Did live chat with Yolanda who tried helping, she asked for a screenshotof the error, I sent her it and said what had just happened when getting an error. She said (Copied from the chat)... "What item are you listing, there must be an issue with it and no the platform".
She then promptly ended the chat without giving me a chance to say it didn't matter what else I tried to list it didn't work.

Great work Yolanda. Wasted 30 minutes of my life speaking to you.

Pros : love gumtree. Fixed prices, or small room for negotiation. Easy to,post (unlike eBay - which has turned into a pain in the rear to list an item), easy to search, I’ve listed many items, and bought many items, and aside from a lot of ‘is it still available’ messages that then don’t go further - it’s been a great platform
Cons : what has happened? I can’t see any images any more for items on sale. It’s unusable. I can see images for every other website apart from gumtree. Such a shame.

I sell furniture in my spare time and thought that Gumtree would be a brilliant app to sell on. And it was, for a short while.

For the past month I have posted items for sale and people have bought from me with no complaints because I’m honest and don’t scam people.

Up until today everything was running great. Then I receive an email from them saying that all of my items have been taken down because they “don’t comply with gumtrees terms and conditions”.

What I’m selling is not illegal, not prohibited or fake. Everything I sell is completely legitimate and genuine.

I have contacted there customer support and after waiting for 15 mins whilst they “look” at the reasons why, they give a short answer of “your account is restricted because it’s violated our terms and your account will not be reinstated” - no reason why, no chance to make anything (if applicable) right again.

It’s completely unprofessional and disgusting to treat sellers like this. It’s absolutely infuriating when you spend time gathering items to sell, write the title, the description, work out a price, chat with interested buyers and then go out and deliver the items.

I will never use Gumtree ever again, what an unprofessional company.

SMH 😡

No issue with Gumtree, just the process. Selling a car is horrible: Time wasters and worse of all scammers: Car sellers beware. These are scam sites: BFMC and Motorrecords. A potential buyer will ask you to get a report, you pay approx £20-£40 but in doing so, these are fake sites and they get your card details. SCAM....

Gumtree virtually unusable this week as taking hours to list ads. Facebook Markeplace listing in seconds as a comparator. Software needs sorting quickly at gumtree.

Updated reviews country is moving forward into the wrong directions. For selling the Cars Trust or anything so far thoughts sounds likes jokes. Completely A to Z all advertisements publicity no Trust at any circumstances. Good to be Alarts to getting involved any matters with their sellers. 0 Trust 0 Reliability 0 Faith. For rent purposes so many attempts I have been taken since being long time but never ever found any reliable trustworthy anything. In general fraudsters scammers cheaters. Fake false advertisements. Ashamed is that British Govt doesn't prevents Crimes and Criminals so that this is the situations majority of them Laws brokers targeting customers illegally unlawfully through to the Advertisements. Residents needs so various categories of methods traps made for Customers. Housing rent reasons information taken NI taken all personal information taken and then passed to the Criminals agencies. Few lettings possibly good but this also 0 guarantees. For customers imp information please be careful about what is going on and not to waste money and times. Never been found any trusted rental also Credit checks bussinness not to given back that money if failed. No doubts definitely failed nothing is confirmed. Doubtful hidden facts after putting customers in troubles. Intentionally hide all facts to view the properties. Then started abusing not to given rent or truths is fake viewing no rent available all dramas for getting customers details to filled up their forms. Form filled up bussinness to run their lettings business for getting LOANS to ful filled their proceedings. So shocked duplicate like third world countries same scammers here. Anyways cannot do anything but how to do they created Curruptions they by themselves and their families will be suffering aswell into different ways. So that always being honest reliable kind never cheats money. The ways making difficulties for others eventually God will be makes their lives also full of difficulties. Germany Netherlands Switzerland on averages rules and regulations is strict Laws are tighten but UK failed to commited any trust or loyalty. Only Medal rewards is their Altra Modern Style Loyalty showing off fake pretending announcements. 👎👎👎👎👎

If you are considering Gumtree Business Advertising, my honest advice is to avoid it and look elsewhere.

I genuinely wish someone had shared a similar experience with me before I spent over £2,500. My reason for writing this review is simple: to help other business owners avoid finding themselves in the same costly and frustrating situation I experienced.

Over the last 6 months, I spent more than £2,500 on their advertising services and, in return, received very few relevant enquiries, virtually no meaningful results, and absolutely no return on my investment.

The financial loss is frustrating enough, but what has upset me most is the feeling that once the contract was signed and payment was secured, my concerns simply didn't matter.

I used Gumtree years ago and had a positive experience, which is why I returned. Unfortunately, the service I received this time was completely different.

I was promised support and guidance, including account management assistance. In reality, I struggled to get responses, emails often went unanswered, messages were ignored, and when I raised concerns about the poor performance of the advertising, there seemed to be very little interest in helping find a solution.

What I found particularly disappointing was the lack of empathy or consideration shown despite the amount of money involved. Most advertising companies would at least review the account, offer additional support, extend the service, or attempt to help a customer who has spent thousands of pounds with little success.

I received none of that.

Instead, I felt locked into a contract while watching money leave my account month after month with very little to show for it.

There were also technical issues along the way. Some emails bounced back due to server errors. Featured adverts were declined because of URL issues, and after correcting the problem I was unable to repost them, meaning paid advertising features were effectively lost. I also had unused features remaining at the end of my contract but was told they could no longer be used because my standard adverts had expired.

The overall experience left me feeling that customer satisfaction was not a priority.

What has stayed with me most is not the poor results themselves—advertising can never guarantee success. It is the complete lack of support, communication and willingness to work with a customer who was clearly struggling to get value from the service.

Based on my experience, I wish I had tested the platform with a simple paid advert before committing thousands of pounds to a long-term contract. I also wish Gumtree had suggested this approach. Instead, I felt encouraged to commit to a contract relatively quickly without first having the opportunity to properly test whether the service was suitable for my business and industry.

Had I been encouraged to trial the platform first, I would have been able to make a far more informed decision and potentially avoid a considerable amount of financial loss, stress and disappointment.

My advice to any business considering Gumtree Business Advertising is simple:

• Test the platform first with a small paid advert.
• Do not rush into a long-term contract.
• Make sure you fully understand what support you will receive.
• Get everything in writing.
• Do not assume that spending more money will automatically produce better results.

If this review helps even one business owner avoid making the same mistake I made, then writing it will have been worthwhile.

For me, spending over £2,500 on Gumtree Business Advertising resulted in disappointment, frustration, financial loss, and a complete lack of confidence in the service.

For that reason, my honest advice is simple: avoid Gumtree Business Advertising and look elsewhere.

I've used Gumtree for years with varying degrees of success, but now it's a waste of time. Recent adverts for selling have had no response (unusual), except one silly, un-moderated reply. Any reply by me also suffers from technical issues: "Message not delivered because the remote server is misconfigured". I have removed the advert but still get sent emails asking how the advert is doing. Altogether, a shadow of its former self, I will not use again.

we (me and my wife) have used this site for over 17 years but that's the last.

one of our dogs had puppies, we posted them. with not really any calls we thought we have posted them priced too high. she deleted them then redone it. puppies sold.

just under a year later our cat had kittens, she payed the money and posted an add. they took it down for break of TOS (2 rehoming per 12 months or 2 years whatever it was)

they kept the money. my son said we could use his account. the have took it down and kept the money.

the only thing that sells on gumtree is pets, wonder how long this sorry excuse for a site will last.

I feel it’s getting better. Have recently found some good stuff. Can still be a bit messy and spam.