Gumtree Avis 

Trying look a car. Half not loading. You want sell car,they look charge astronomical. You sell anything - nobody calls,except scamers

Nobody buys anything on this site now become very poor

Customer Service is worse than useless.

1. Why you use EVRI as a delivery service is beyond me.

2. You and I both know EVRI is both useless and either loses items or they get stolen

3. We will escalate your complaint to EVRI. Why? We both know that EVRI will say “sorry your parcel has been lost. So why waste your time

4. Stop stating that you offer a buyer protection fee when really all that you are doing is (a) taking money off people and (b) you won’t pay out.

5. Trying to emulate VINTED but failed before you even got off the start line

I wouldn't recommend! You don't get your money back if they decline your ad. Why aren't people getting their money back if they haven't got the service they've paid for? The ad wasn't even posted. Greedy!!

There's no point in contacting the customer service as, if you confront them and prove them wrong, they leave the chat. They know exactly what they're doing.

I sold item gumtree and guy said he'll pick it up pay in advance for delivery and item had trouble getting to payment and getting InTouch with they wanted as I couldn't find as no no could not get payment I'm not very good on things like that

Yes i want working with but for the beginning calling me Gumtree person Cosmin Start now paying after 1 months I weit 1 months came same job this was the deal Cosmin Gumtree man if you not happy Cancellation and I get next month same job but the lleads have another builder then I said I lost time with i calling Mr new Consultant Tom i said to him my wife is very sick please cancel my account him said OK but now came £400 hundred or is not ok for this 2 star

The entities in question are being descended. In light of all ceremonies / rituals conducted until now, the masters have decided to effect its removal to get rid of all the evidence . There shall be no visual representations displayed in the advertisements, no relevant pages shall be accessible, and no distinct listings for Northern Ireland will be available and you as a advertiser will be charged for the service and subsequently have it removed, loosing all your money. In short - KEEP AWAY!!! This website is a S C A M!!!

so i was going to buy a cat for £50 so i was getting ready to meet with him and now i was already in the journey 30minutes in until i got a message and when i checked. the person said. sorry i have to go to work maybe tomorrow we can meet.which i was so mad because i had to go all the way back home.but the reason why im giving this at least three stars is because i didn't get scammed with the other offers in gumtree but anyways be careful with people because there is alot of scammers

It's not surprising that less and less advertisers, less and less useful service.
I'd my account for 15+ year and one day they deleted it with no further explanation, saying that I broke their T&C. Now I'm not able to put my advert and buy what I need.

Useless customer service didn’t bother to help me, site keep taking down my ads. How is still operational I don’t know useless ass site and employees.

Posted ad for massage shop. ad Linked website to add for an extra £9.95, told ad was listed only to be told 5 minutes later that ad was removed for conflict of gumtree's terms. Apparently the shop had a picture of a lady on the window. The mistake was to show the shop with a picture. I offered to remove picture and was told decision stood and matter was closed. I lost £39.95 + £9.95. They offered no refund or assistance to amend the ad - just cancelled. The ad was never shown they just kept the money. I had been a client fo over two years with another ad which I have now cancelled my other ad and vowed to never deal with Gumtree again. I had been spending £39.95 per month with them so they lose out in the end. A DISGRACEFUL COMPANY WHERE THE CLIENT IS EXPLOITED. NEVER AGAIN.

Gumtree should be investigated by police and trading standards,
What is happening at gumtree is diabolical, advert that should have images are not showing images, reported this to gumtree support a few times, twice I was told it's been escalated to the tech team, but nothing has been done for over a month, to make matters worse, gumtree decided to take renewal few from my account for advert they haven't fixed for over a month now,
Why is this allowed to continue when there are laws against this?
In my opinion, gumtree should be avoided at all cost.
Gumtree support is pointless, useless and crap
Just incase gumtree tries to say am not real, advert id 1513118574

Not very good experience. App is slow to load, sometimes doesn’t load at all. Tried to sell and post item, buyer could not purchase and sale fell though.
With the app itself, the app will automatically mail you with the enquiry’ is this still available’ the button is in the wrong place and people accidentally press the button.
I get the impression the company will fold any minute as nothing seems to work correctly. After selling an item I cannot delete it from my ads. It is a shame really, all good things must come to an end

Bought a used washing machine through Gumtree. Seller promised a 1-month money-back guarantee, but the machine turned out to be faulty after delivery. Now the seller is not responding and the ad has been deleted.

Please be careful when buying used appliances online:

* Test the item before payment if possible
* Keep screenshots of the ad and messages
* Avoid bank transfer where possible
* Get written confirmation for any warranty/guarantee

Sharing this so others stay aware.

Pretty much waste of time. the app and website is pretty straight forward and easy to use, it's the people who message you and enquire about your sale items that are a total waste of time, unreliable and just don't turn up or follow through. you wouldn't think we are in in a cost of living crisis when people don't want your genuine, good condition stuff at fraction of the cost when new. I've had about 20% success rate and that was with offering delivery within 5 miles

Absolutely horrendous customer service! You have to wait about 90-12” minutes if you’re lucky just for a customer service agent to come onto the suppprt chat - that’s only to move down 15 positions.

And they remove your listings that violate their policies without referring you to exactly what has been violated!!! Yet everyone else is listing these exact same items.

I’m done with gumtree now! Customer service is everything and this is just appalling!

Since the 7th of May I can't access the Gumtree web page while using an ad blocker in Firefox. It just won't work. I can't even log in.
Now I'm forced to watch all these very distracting flashing external ads while trying to find items in the listings. It drives me nuts. The search keeps changing back to most relevant when I set it to most recent, even when i just go to the next page. I keep getting listings now that are months old when I just want the most recent when I do a search.
It won't save my location any more. They removed date of listing on main search page.
Repeated listings, Lots of glitches and sign in problems. Notifications only work ocasionally,
Don't get me started on the amount of time wasters and scammers.
I've been using Gumtree for years but now it's just a nightmare and I won't be using it again. Forced external ads in my browser has done it for me, thats it.
The phone App is even worse and unusable.

Very poor customer service. They are stole my money and removed my advert for no reason. In my opinion they are scamming. Watch yourself.

Do not use the delivery and payment service, they first said that it would be paid in to my account in 48hrs after delivery if the buyer does not contact to confirm receipt of the item, 48hrs later the in app info changes to 'when the buyer confirms the item' I do not have the money!

Gumtree is a pain in the neck. I want to receive only messages from potential buyers and not Gumtree promotional offers and other rubbish they keep messaging me. I've already clicked off the Gumtree button to stop Gumtree from harassing me but still there silly messages keep coming through. I'm seriously thinking of closing this account down and selling my items on Ebay just to stop Gumtree harassment.
Gumtree is a waste of sellers time...