Gumtree Avis 

Second time selling on Gumtree. Paid to bump up and featured my ad and they didn't do any of the above but still took my money. Its absolutely impossible to get hold of help from customer service. The company literally stole my money and didn't complete my request.

Scammers scammer’s I tried to sell my car on there. Had one man come to view the car said it was for his daughter..🧒 she just passed her test. Said he didn’t want to purchase it there and then said he would be back tomorrow. Didn’t hear from him. So I said to myself time waister.next morning another message on gumtree saying I’m looking for a car for my sister. He told me his going to see a few cars and would contact me. Then the next message comes through saying do you have a number I can call. So I gave him the next thing a woman 👩 is ringing saying you spoke to my brother she was talking so fast asking to come now to see it’ my gut instinct said something is not right here. I believe the man who come to visit the car saying. It was for his daughter was working with the other two. So if you get the same thing happen to you it’s a scammer all Woking together. My advice don’t sell on GUMTREE

Website is unbelievably slow at loading, buggy, and puts an enormous load on my PC - and I have 128gb of RAM to play with. It's actually pathetic how useless your developers are.

Gumtree want to be ashamed of them self's for letting the same sellers keep breeding there dogs for puppy's.
Ive reported you to the rspca.
Absolutely disgusting

I had a really positive experience using Gumtree for local second-hand shopping. The site is easy to use, and I managed to find exactly what I was looking for in a short time. Communication with sellers was smooth, and arranging local pickup was simple.

After over 10 years using Gumtree, I’ve finally given up — the platform has become completely unusable.

I tried listing a simple, legitimate item — a brand new dolls house from Hobbycraft — and it was removed repeatedly for supposedly “breaking rules.” Each time, I was told an email had been sent explaining the issue, yet not a single email was ever received. No explanation, no transparency, just automated removals with zero accountability.

There’s clearly an over-reliance on broken automated systems that flag perfectly normal listings, while genuine users are left guessing what they’ve done wrong. Without proper communication or support, it’s impossible to use the platform properly.

I’ve now deactivated my account because there is simply no point. A selling site that doesn’t allow you to sell — and won’t even tell you why — is a waste of time. Avoid.

I now refer to it as Scumtree.

Discovered Gumtree back in 2005 and found it used to be a good site but has gone downhill over the years.

I have noticed in recent years that hardly anyone responds to ads anymore (despite you leaving a contact number as well) and pricing my items very fairly (in my case bikes) and making your ad honest and in detail.

On the rare occasion you do get a response, it is always one of those 'is this available?' messages via the site (rather than them calling/texting you) and what I find with these kind of messages is that when you reply with a 'yes it is', nine times out of ten they don't reply back - What is that all about ??

If you do get a call on your phone, it is always one of those cold calls from someone (usually with an Indian/Pakistani accent asking about your 'recent motoring accident' (which you never even had) so clearly they get your number via Gumtree.

Site is now an absolute waste of time and clearly the only people who use it now are sad timewasters with nothing better to do, deluded morons/chavs who want something for nothing, people selling dodgy items or even scammers.

Seems Ebay is the only way these days.

Terrible place to sell anything. Always strange people messaging you late at night with " is this still available " . When you reply most don't answer or offer £2 for something listed at £20 etc. More time wasters than genuine people. Have sold things on there eventually but have to put up with the time wasters.

Mostly people selling stolen items and or they just don't respond if you make an offer and it's even £5 under for a 50+ items just for people wanting to be scammed if I'm honest. Unfortunately iv had my identity stolen possible from contact with someone on this site

1 star is way too generous….

I posted 3 times in the past week… 2 times they removed it within 2 minutes after posting , 1 time they removed after 24 hours after posting… all 3 times saying add its not in the right category or something like that…. I post add with them for 15 years I know what i am doing !!!
They charge all 3 times and no refund whatsoever
They don’t care…. They take your money and don’t give a s…..
Appalling behaviour

The upgraded version of the Gumtree app no longer shows notifications for new listings for saved searches and I never receive any notifications for messages so I have to check the app or my emails repeatedly. I have used Gumtree since 2012 but no longer will I be wasting my time! It seems that the app could not have been rigorously tested

Despite being in Northern Ireland Gumtree very kindly return searches for stuff in Scotland. This makes the site practically unusable having to sift through items that aren't even in this country! Have reported this before but just get blah, blah, blah from customer service.

This is the worst place to sell & the worst company to deal with i have been registered with Gumtree for over 12 years not anymore its a joke now can not speck with anyone about my account also have sent emails / messages to there ceo Mr Harper with no response at all please dont bother with Gumtree when there is better places to sell your unwanted items.

As an employer looking to recruit employee I paid £18 to list the job I was advertising. Gumtree didn't hesitate to take the payment. But the job never got listed. Instead I just have a screen that says my listing is in a queue. It has been that way for some time now. I have even emailed gumtree multiple times telling them to refund my money. But they have never replied. Dont pay to advertise on gumtree. It's a complete scam

Listed kittens forsale and ended up paying £21 for the advert, it was reported maliciously and taken down. Tried to explain it was a malicious report and gumtree said they don't get involved with buy/seller disputes. Resisted the advert, they deleted and kept another £21. Absolute scam and can't contact anyone and can't get refunds. £42 lost and still no advert. Wouldn't use again

Waste of time.Sellers never respond

I have been scammed a few times as a results of my ads. People writing nonsense and having to block them.
Once I reached the limit, I decided to delete (not simply deactivate) my gumtree account. That’s when issues arose. Nobody replies. They simply blackmail you. At a certain point I receive a reply from gumtree and felt finally relieved till I read the content: they were talking about a certain pet ads policy and the non compliance of my ads. I am not quite sure what they were talking about as I never had any pet nor advertised any. So I got back to them and said that I need my account to be deleted as I am honestly fed up of having to deal with random people messaging me about my kitchen ware / garden ads. No reply. And the chat simply is never available. A scam. I will copy the ombudsman for consumers on this as I am not too sure it’s legal to keep someone locked on a website when they clearly ask several times to delete their account. Very bad experience.

My experience was great he he turned up at 330am am was very professional would recommend to anyone very professional

FULL OF MOTOR TRADERS GUISING AS PRIVATE SELLERS AND MISLEADING BUYERS WHILST GENUINE HONEST TRADERS ARE GIVEN NO HELP WITH THESE VERY DISHONEST PEOPLE THIS SITE IS NOT POLICED PROPERLY AT ALL